Highcroft Veterinary Group in Hailsham is a well-regarded clinic, offering a range of services with a focus on veterinary nurse training and emergency care. It holds a commendable rating of 4.6 stars from 322 Google reviews, indicating a generally high level of satisfaction among clients. Most reviews highlight the professionalism and friendliness of the staff, like Kelly on reception, who is frequently praised for her welcoming demeanor. Clients often mention the thorough and caring approach of the veterinary team, with specific gratitude expressed for the exceptional care provided during procedures and health checks.

Despite the positive overall rating, one review from Marc Hocking raises concerns about the transparency of pricing, particularly regarding the Pet Health scheme. His experience suggested unexpected costs that were not clearly communicated upfront, leading to dissatisfaction. This review contrasts sharply with the positive feedback from other clients, who appreciate the clinic's comprehensive care plans and customer service.

The clinic's pet health plans are noted for being popular among clients who value preventive care and structured health maintenance for their pets. However, prospective clients might benefit from clarifying the full scope of included services to avoid surprises.

Overall, Highcroft Veterinary Group is praised for its dedicated care and welcoming atmosphere, though potential clients are advised to inquire about the specifics of pricing and service coverage within health plans to ensure clarity.