Portside Vets in Newhaven stands out as a well-regarded veterinary clinic with a strong overall rating of 4.8 stars based on 255 reviews, suggesting a high level of satisfaction among clients. The clinic also serves as a Veterinary Nurse Training facility, indicating a commitment to professional development and education in veterinary care.

The majority of the reviews reflect positive experiences, highlighting the compassionate and attentive care provided by the staff. Little feet Girl praised the clinic for their responsive and reassuring treatment of her sick dog. Similarly, Vicky Clynes credited the clinic with saving her cockapoo’s life, emphasizing the first-class care and reassuring communication from the vet. Samantha Kirby also appreciated the accommodating nature of the clinic, noting the ease of booking appointments and picking up medications, while Karl Venus commended the understanding staff and their caring approach towards both pets and their owners.

However, one negative review by Nick Ward presents a contrasting experience, expressing dissatisfaction with the management of his dog’s anxiety and the clinic’s communication regarding available solutions. He also raised concerns about charges related to a pet plan after opting to switch to another clinic. This review suggests that while the clinic generally receives high praise, there may be areas for improvement, particularly in communication and handling specific pet needs.

While pricing details are not explicitly mentioned, the reviews indicate a focus on patient care and service quality. Overall, Portside Vets is largely recognized as a reliable and caring veterinary practice in Newhaven, with a few areas for potential enhancement.