Specialist Vets in Peacehaven

## Summary Vets2Home – Peaceful Pet Goodbyes focuses on at-home end-of-life visits for pets, with owners repeatedly describing a calm, unhurried process and detailed communication from first contact through aftercare. Reviews give concrete examples of how visits are handled: vets explain each step, check consent before proceeding after sedation, and adapt the environment to keep other pets and family members as settled as possible. Several owners also mention coordinated cremation/aftercare and clear updates about when ashes are ready. Specific details mentioned by owners include: - Home visits arranged quickly when pets deteriorated suddenly (including same-day “a few hours later” in one account). - A step-by-step process where a sedative injection is given first, then the vet asks whether the family wishes to proceed. - Practical touches during aftercare and transport (a large bed with pillow/blanket for a large dog; a candle left with the family in one case). - Ongoing coordination after the visit, including updates by text/email and arrangements for ashes (including hand-delivery to the pet’s usual vet, or switching plans to collect directly from a crematorium). ## Services Based on the latest written reviews available to us, services described include: - **At-home euthanasia (peaceful goodbye visits)** for dogs and cats (examples include a bulldog, a greyhound, a rottweiler, and elderly cats). - **End-of-life discussion and decision support** during the visit (owners describe vets helping them feel confident it was the right time and explaining what would happen). - **Aftercare coordination**, including cremation arrangements and return of ashes. - **Ashes return/collection options**, including hand-delivery back to a pet’s regular vet in one account, and accommodating a change to collect ashes directly from a named crematorium (“Chestnut Lodge”) in another. ## People - **Dr Suzen (vet)**: Mentioned repeatedly for at-home visits. Owners describe her as calm and reassuring, giving families time without rushing, and treating pets “with compassion and respect.” One owner specifically noted she stayed afterwards to ensure their dog was laid comfortably for transport, and left a candle. - **Dr Jo (vet)**: Described as arriving exactly when expected, texting to say he was on the way, and clearly explaining each step. One owner highlights that after sedation he asked whether they wished to proceed, and then left the room so other dogs could say goodbye. - **Emma (vet)**: Mentioned as “knowledgeable and empathetic,” helping an owner who was uncertain about the decision feel at ease. - **Amanda and Andrea (office/admin)**: Credited for quick, kind responses and for arranging the visit at a requested call time; owners mention timely emails and clear information about the process. ## Reviews **Google rating: 4.9 stars from 149 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Clear, structured communication** from first contact through to ashes being ready (updates via email/text are mentioned multiple times). - **Unhurried, explained procedures at home**, including consent check after sedation and families being given time before and after. - **Handling of the household and other pets**, such as gently encouraging a companion pet to see the dog who had passed, and keeping things calm by stepping out briefly. - **Aftercare logistics handled for the family**, including cremation arrangements and flexibility if owners change how they want to receive ashes.

## Summary Coastway Veterinary Group is a veterinary group practice with modern, recently extended facilities offering consultations, day surgery, and dental care for dogs and cats. The clinic is set up with separate dog and cat areas to reduce stress, and is led (per the clinic’s own information) by vet Claire Fielder. Recent reviews repeatedly mention clear explanations during appointments, gentle handling of nervous cats and dogs, and practical add-on care during routine visits (for example claw clipping and shaving out fur mats during a vaccination/health check). One reviewer describes the practice as “expensive,” while another mentions a pet plan that helps with costs. ## Services - **Consultations and treatments** (general appointments are referenced across multiple reviews). - **Surgical care / day surgery** (listed by the clinic). - **Dental care** (listed by the clinic). - **Nurse clinics** (listed by the clinic). - **Routine preventative care**: annual health checks and vaccinations (explicitly mentioned in a review). - **Grooming-type add-ons during visits**: claw clipping and shaving out fur mats/fur balls were done during an appointment (mentioned in a review). - **Diet advice** (mentioned in a review). - **Out-of-hours arrangements**: the clinic states that emergencies when closed are handled by an out-of-hours vet team at the Brighton veterinary hospital in Kemp Town. - **Veterinary Nurse Training facility** (listed in structured clinic data). ## People - **Claire (vet)**: mentioned by name in a review as “lovely” and “very good with our cats,” particularly around a bereavement situation. - **Kirsty**: described as “amazing,” knowledgeable, and able to keep a cat relaxed during appointments. - **A newly graduated vet (name not given)**: described as thorough, confident, and unhurried when answering multiple questions, with a gentle handling style that helped keep a nervous dog calm. - **Reception team**: repeatedly described as friendly and helpful; one owner noted being seen early after arriving ahead of time. ## Reviews **Google rating: 4.9 stars from 67 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Explanations and Q&A during consults: owners mention staff “explain everything,” listen, and don’t rush questions. - Handling and pet comfort: examples include taking time to settle cats before starting, and gentle handling that kept a nervous dog calm. - Practical, hands-on care: a cat vaccination/health check included claw clipping and shaving out problem fur/mats, which the owner found especially helpful. - Approach to recommendations: one reviewer says the team are “never pushy with any extras.” - Costs: one review explicitly calls the practice “expensive,” while another says a **pet plan** helps with managing costs (no price details given). - Thoughtful follow-up after loss: one owner reports receiving a condolence card when their cat died.

## Summary Meridian Veterinary Practice Ltd has been providing veterinary services since the 1980s and is a veterinary nurse training facility. Reviews describe a practice that handles both routine care and urgent same-day needs: owners mention being fitted in quickly for emergencies, coordinated treatment plans for a seriously unwell cat, and support with end-of-life care. Practical policies also come up in reviews, including a monthly pet plan (with recent changes noted by a reviewer) and direct payment arrangements with insurance companies. ## Services - General veterinary care for dogs and cats (owners mention check-ups and treatment planning for an unwell cat). - Care for reptiles (a reviewer specifically mentions treatment for a reptile ear infection). - Nail clipping (mentioned repeatedly in relation to appointments and a pet plan). - Euthanasia/end-of-life care (described in detail by one owner). - Handling of urgent cases (owners describe being “fitted in quickly for emergencies”). - Veterinary nurse training facility (listed in the clinic data). ## Pricing - Pet plan: **£16 per month** (reviewer says it included check-ups and, at the time, covered nail clipping; the same reviewer later says the plan changed and no longer covers regular nail clipping). - Missed nail-clipping appointment fee: **£25** (reviewer states they paid this after forgetting appointments). ## People - **Larissa** (role not stated): mentioned by multiple owners as the person who has looked after their cats “for years,” including rescue cats; another review highlights her kindness during a cat euthanasia. - **Lorraine** (role unclear): one reviewer says they were told Lorraine is the manager, but they thought she was a receptionist; this same review describes feeling blamed after being undercharged and asks for a complaint reference. - Reception/admin staff: one long-term client says admin staff recognise them “by voice”; another review describes receptionists as kind and understanding. ## Reviews **4.6 stars from 100 reviews.** Themes below are drawn from the latest written reviews available to us. - Quick access when something feels urgent: owners describe being fitted in quickly for emergencies and receiving advice. - Clear examples of complex-care coordination: one owner says the team coordinated a medical plan that helped their cat recover when he seemed to be “rapidly downhill.” - Supportive handling of nervous pets: one owner says staff made their nervous dog more comfortable than elsewhere (and they used the clinic for nail clipping because doing it at home wasn’t feasible). - End-of-life care is specifically praised: an owner describes “amazing kindness” during an elderly cat’s euthanasia. - Mixed experiences with admin/policies: one reviewer complains about being made to feel at fault after an undercharge and asks who the manager is; another notes the pet plan changed and no longer covers regular nail clipping, making it less cost-effective for them. - Insurance/payment: one reviewer states the practice accepts direct payment from insurance companies.

## Summary The Mewes Vets is an **independent** veterinary clinic, established in **1996** by **Julia Mewes**. Based on the website and recent reviews, it’s set up for **routine care (check-ups, vaccines, flea treatment)** as well as **treatments and surgery**, with additional support such as **nurse clinics**. Reviewers repeatedly describe **time taken to explore options and involve the owner**, accommodation for **anxious/fear-aggressive dogs**, and compassionate end-of-life care—including a report of a **home visit for euthanasia** and a **condolence card sent afterwards**. The website states that **urgent out-of-hours care is handled via an emergency referral service (PETS)**. ## Services - **Consultations & diagnosis** (website) - **Vaccinations** (website; reviews mention vaccines given during a full health check) - **Microchipping** (website) - **Treatments & surgery** (website; no specific procedures named in the reviews provided) - **Nurse clinics** (website) - **Parasite treatment**: a reviewer mentions an annual check with **flea treatments** - **Support for small mammals**: a reviewer specifically highlights **guinea pig knowledge** and medication understanding - **End-of-life care**: reviews describe euthanasia support, including **a home visit for a cat to pass peacefully** - **Pet First Aid course (Part 1 and Part 2)** run at the practice (review) - **Out-of-hours emergencies**: the website says that outside opening hours, urgent care is via **PETS** (emergency referral service) ## People - **Julia Mewes** (founder; named in reviews) - Runs the **Pet First Aid course**, described as welcoming and engaging by attendees. - Multiple reviewers describe her as **informative and knowledgeable**, including adapting handling and pacing for a **very anxious, fear-aggressive dog** so checks could be completed safely. - **Vets, nurses and reception team** (roles referenced in reviews, not individually named) - Owners mention being **kept informed** and involved in decision-making (e.g., “searching for various solutions” and involving the owner throughout). - Several reviews highlight **kindness during bereavement**, including giving families space before invoicing and providing follow-up gestures (condolence card). ## Reviews **5 stars from 20 reviews.** Themes below are drawn from the latest written reviews available to us. - **Anxiety/fear-aggression accommodated:** owners describe staff adapting visits to keep an anxious dog safe while still completing health checks. - **Owner-involved problem solving:** reviewers mention vets exploring multiple solutions and keeping owners involved throughout. - **Compassion around euthanasia and loss:** examples include a **home euthanasia visit**, not rushing invoicing while the family grieved, and sending a **condolence card**. - **Small pet competence noted:** a guinea pig owner highlights not having to explain medications, saying the team already knew what was needed. - **Routine care described positively:** annual checks, flea treatments, and vaccinations are mentioned as calm, informative appointments.

## Summary New Priory Vets Peacehaven is part of the New Priory Vets group (a practice that says it has cared for pets for over forty years) and is linked to an RCVS-accredited hospital providing out-of-hours emergency cover via Priory Emergency Treatment Services (P.E.T.S.). Evidence from the website suggests a setup for both routine general practice and more advanced work (for example diagnostic imaging, dentistry, and laparoscopy). In the latest reviews available to us, owners repeatedly mention staff taking time with anxious or vulnerable pets (including an “very old blind bulldog” and a frightened dog on a first visit), and one owner describes being kept updated with regular calls and texts during a pet’s treatment. ## Services Based on the clinic website summary and the structured clinic data, services and capabilities mentioned include: - General practice veterinary care - Medicine and surgery - Diagnostic imaging: radiography (X‑rays) and ultrasound - Dentistry - Specialty/advanced areas listed: cardio-respiratory, diagnostic imaging, laparoscopy, dermatology, orthopaedics, ophthalmology, and feline medicine - 24/7 emergency care through Priory Emergency Treatment Services (P.E.T.S.), delivered by dedicated out-of-hours emergency vets and nurses (as described on the website) - Veterinary Nurse Training facility (structured clinic data) ## People - **Irina (vet, name uncertain in the review)**: one reviewer credits her with taking time to explain a cat’s diet and being notably gentle/caring during the consultation. - **Vets, nurses, and reception team (named as a group in reviews)**: owners describe staff helping a frightened dog feel “safe and settled,” and (in one detailed account) providing daily treatment updates with regular calls and texts while a dog was being treated. ## Reviews **Google rating: 4.5 stars from 102 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Handling nervous or vulnerable pets: examples include a “very old blind bulldog” and a dog that was “terrified” on a first visit being helped to settle. - Communication during ongoing treatment: one owner describes being kept informed daily, including regular calls and texts. - Time spent explaining care: one review highlights a vet taking time to discuss a cat’s diet. - Mixed feedback exists: alongside multiple 5-star accounts, there are also recent 1-star reviews, including one that simply says “Go to any other vet,” without details.