Downland Veterinary Group – Vets in Pevensey
Clinic Overview
- Kind, reassuring care is a recurring theme: Owners describe the team as warm, helpful, and gentle with animals. - Strong feedback on difficult moments: End-of-life care stands out in particular, with Etienne thanked for a calm and compassionate approach. - Short-notice help is valued: One owner highlights prompt treatment for a cut paw pad while away from home.
Downland Veterinary Group appears to be a multi-vet practice, with clients referring to “all surgeries” and describing care across the group. Recent feedback covers routine visits, short-notice help for injuries, ongoing problem management, and end-of-life care. Owners often praise the team’s kindness and gentle handling, although one recent reviewer reports frustration about repeated refusal of antibiotics for recurring ear and paw problems.
Services
- •Routine and preventive care: Reviews mention general day-to-day veterinary support, with one owner also noting a kitten club.
- •Urgent appointments and injury treatment: Owners describe being seen at short notice, including treatment for a dog that cut a paw pad on glass while the family was away on holiday.
- •Management of ongoing problems: One reviewer describes repeated care for a dog’s rear-end issues, saying the problem was handled in a caring way that helped both the pet and owner feel more at ease.
- •End-of-life care: Reviews include a detailed account of euthanasia support, with family present and the vet praised for a gentle manner during the pet’s final moments.
- •Medication and treatment discussions: One negative review describes dissatisfaction over antibiotics not being prescribed for recurring ear and paw problems until the condition became much worse.
Pricing
No published pricing information is currently available for this clinic.
People
- •Beatrice (“Bea”) (vet): Praised for careful, hands-on handling; one owner says she treated their dog “as if it were her own.”
- •Etienne (vet): Named warmly in an end-of-life review for a gentle and kind manner during euthanasia.
- •Receptionists, nurses, and vets: Reviews describe a friendly welcome, supportive service, and staff taking time to explain what owners need to know.
Reviews
Google rating: 4.5/5 from 83 reviews. Written feedback is mostly very positive, with strong praise for staff manner and support, alongside one notable complaint about treatment decisions.
- •Kind, reassuring care is a recurring theme: Owners describe the team as warm, helpful, and gentle with animals.
- •Strong feedback on difficult moments: End-of-life care stands out in particular, with Etienne thanked for a calm and compassionate approach.
- •Short-notice help is valued: One owner highlights prompt treatment for a cut paw pad while away from home.
- •There is a clear negative note on prescribing decisions: One recent reviewer says antibiotics for recurring ear and paw issues were repeatedly refused until the dog’s condition became severe.
