Cliffe Veterinary Group Ltd – Vets in Ringmer
Clinic Overview
- Strong trust and loyalty: several reviewers describe using the practice for many years, including long-term care for cats and dogs over 13 to 25 years. - Kind, calm handling of pets: owners frequently describe the team as compassionate, with one reviewer noting that all four of their dogs are happy to visit. - Prompt care when needed: reviews mention easy access to appointments and rapid help in emergencies, including a same-day operation for a cat.
Services
- •Routine appointments and check-ups: consultations are available for everyday concerns, with reviews describing easy appointment booking and pets being seen without a stressful experience.
- •Urgent care and emergency assessment: owners report pets being seen promptly in urgent situations, including a cat that was assessed straight away as an emergency.
- •Surgery and diagnostics on site: the practice has surgical facilities, in-house laboratory testing and diagnostic imaging; one reviewer says their cat was operated on the same afternoon after emergency admission and went on to recover well.
- •Ongoing and longer-term care: reviews mention support for cats and dogs over many years, including management of serious conditions and continuity with the same vet.
- •End-of-life care: owners also mention compassionate support when an elderly pet was put to sleep after many years with the practice.
- •Species seen: the practice says it sees all species of pet.
Pricing
No published pricing information is currently available for this clinic.
People
- •Suzanne (vet): repeatedly named in reviews as caring, knowledgeable and compassionate, with several long-standing clients saying they trust her judgement and have stayed with her for many years.
- •Leah (reception): mentioned positively for a friendly, welcoming manner on reception.
- •Wider team: reviewers often describe the staff as kind, reassuring and good at making visits feel calm for both pets and owners.
Reviews
Google rating: 4.6/5 from 46 reviews. Recent feedback is very positive overall.
- •Strong trust and loyalty: several reviewers describe using the practice for many years, including long-term care for cats and dogs over 13 to 25 years.
- •Kind, calm handling of pets: owners frequently describe the team as compassionate, with one reviewer noting that all four of their dogs are happy to visit.
- •Prompt care when needed: reviews mention easy access to appointments and rapid help in emergencies, including a same-day operation for a cat.
- •Clear communication and reassurance: owners praise the way vets explain treatment and help them feel supported during stressful situations.

