Companion Care (Eastbourne) Ltd – Vets in Eastbourne
Clinic Overview
- Many owners describe a friendly, caring team, with praise for staff being welcoming, helpful and compassionate across routine visits, surgery and long-term care. - Reviews frequently highlight clear communication and efficient organisation, including quick callbacks after online booking, prompt appointments and regular updates during treatment. - Several recent reviews mention good support in stressful situations, including end-of-life care, major surgery and anxious owners feeling reassured by the team.
Services
- •General and preventive care: routine consultations, vaccinations, microchipping, prescriptions and medication, weight clinic, nurse clinic and nutritional advice. Recent reviews also mention quick responses to online appointment requests, puppy vaccinations and microchipping, and routine care such as nail clipping and anal gland emptying.
- •Emergency and urgent care: the clinic states that it provides emergency cover, including weekend emergency appointments for non-registered clients. Reviews describe prompt support for sudden illness and urgent situations, including same-day help for a non-registered bearded dragon and careful rescheduling of an appointment when an emergency case came in.
- •Surgery and dentistry: website-listed procedures include soft tissue surgery, orthopaedics, cruciate surgery, airway surgery, keyhole surgery and dentistry with dental X-ray. Recent experiences include major surgery with aftercare during recovery, as well as earlier feedback about dental treatment following an emergency assessment.
- •Diagnostics and monitoring: digital X-ray, ultrasound, endoscopy, echocardiography, ECG, blood pressure monitoring, plus in-house biochemistry and haematology testing. One owner specifically praised a consultation and heart scan, with medication started afterward.
- •Hospital and additional support: hospital ward, isolation unit, physiotherapy, laser treatment, acupuncture, access to a behaviourist, progesterone testing and inpatient care. Reviews mention regular updates during treatment for gastroenteritis and supportive handling during difficult visits.
- •Species seen: the website lists dogs, cats and small mammals. Reviews also mention care for a parakeet and a bearded dragon.
Pricing
No published pricing information is currently available for this clinic.
People
Hannah and Warwick are the staff members named in reviews. Hannah was praised for compassionate, unhurried support during a euthanasia appointment, while Warwick was commended for explaining a consultation and heart scan clearly. Reviews also often speak positively about the wider team, including friendly reception staff, nurses and vets, although a few customers report a less positive front-desk experience.
Reviews
Google rating: 4.5 stars from 329 reviews.
- •Many owners describe a friendly, caring team, with praise for staff being welcoming, helpful and compassionate across routine visits, surgery and long-term care.
- •Reviews frequently highlight clear communication and efficient organisation, including quick callbacks after online booking, prompt appointments and regular updates during treatment.
- •Several recent reviews mention good support in stressful situations, including end-of-life care, major surgery and anxious owners feeling reassured by the team.
- •Negative feedback is less common but includes mixed reception experiences and a small number of complaints about payment-plan administration, attitude and feeling the practice was too focused on money.
