Companion Care (Eastbourne) Ltd

Companion Care (Eastbourne) Ltd is a Vets4Pets practice in Eastbourne with a modern, well-equipped facility, including separate waiting areas and wards for cats and dogs. The clinic’s website lists emergency cover, surgery, dentistry, imaging, inpatient care and nurse-led support, and it is also noted as a veterinary nurse training facility. Recent feedback is largely positive, with owners often highlighting quick help for urgent problems, clear communication during treatment and kind handling of difficult visits, alongside a smaller number of complaints about reception manner or pressure around major decisions.

Services

• •General and preventive care: routine consultations, microchipping, vaccinations, weight clinic, nurse clinic, nutritional advice, prescriptions and medication. Recent reviews mention puppy microchipping and vaccinations, and quick responses to online appointment requests.
• •Emergency and urgent care: the clinic states that it provides emergency cover, including weekend emergency appointments for non-registered clients. Reviews describe pets being seen quickly after accidents or sudden illness, including one dog seen within 45 minutes and a same-day appointment for a non-registered bearded dragon.
• •Surgery and dentistry: website-listed procedures include soft tissue surgery, orthopaedics, cruciate surgery, airway surgery, keyhole surgery and dentistry with dental X-ray. Recent examples include emergency assessment followed by two teeth being removed the next day.
• •Diagnostics and monitoring: digital X-ray, ultrasound, endoscopy, echocardiography, ECG, blood pressure monitoring, plus in-house biochemistry and haematology testing. One recent review specifically mentions a consult and heart scan, with medication started afterward.
• •Hospital and additional support: hospital ward, isolation unit, physiotherapy, laser treatment, acupuncture, access to a behaviourist, and progesterone testing. Reviews also mention regular updates during inpatient treatment for gastroenteritis.
• •Species seen: the website lists dogs, cats and small mammals. Reviews also mention individual visits for a parakeet nail clip and euthanasia for a bearded dragon.

Pricing

No published pricing information is currently available for this clinic.

People

Warwick is the only staff member named in recent reviews, and was praised for explaining a consultation and heart scan clearly. Reviews also frequently mention friendly reception staff, supportive nurses and vets who keep owners updated, although a few customers report an unfriendly or dismissive front-desk experience.

Reviews

Google rating: 4.5 stars from 324 reviews.

• •Many owners describe fast access and prompt organisation, including quick call-backs after online booking, same-day urgent appointments and rapid emergency assessment.
• •Reviews often praise communication and care during treatment, with examples including frequent updates while a dog was being treated for gastroenteritis and clear explanations during a heart scan consultation.
• •Several owners highlight kindness in stressful or end-of-life situations, including calm handling of euthanasia and a condolence card after a cat died.
• •The main negative themes are mixed reception experiences and a small number of more serious complaints, including one review about feeling pressured around a high-cost treatment decision after a road traffic injury.