St Annes Veterinary Group

- Recent feedback is largely very positive, with owners frequently describing the team as friendly, professional, caring, and helpful. - Several reviews mention gentle handling and thorough examinations, including a dog's heart-condition check-up, vaccinations, and kind interaction with cats and kittens. - Longer-term trust comes through clearly, with one owner saying the practice has looked after their pets for 20 years, and another praising support during a German shepherd's final days.

Services

•Routine appointments for cats and dogs: Owners mention general check-ups, consultations for cats and kittens, and vaccinations, with pets described as well looked after over time.
•Clinical examinations and ongoing care: Reviews describe thorough, kind examinations, including a recent check-up for a dog with a heart condition alongside medication monitoring and a general exam.
•Short-notice visits: The Langney branch has been praised for fitting in a last-minute appointment for an injured dog and handling the visit gently and carefully.
•Client support throughout the visit: Reception staff, vets, and nurses are often described as warm, understanding, and helpful, with one review also praising support during a dog's final days.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews focus much more on the standard of care and staff helpfulness than on pricing.

People

•Victoria: Praised for being supportive and caring during a dog's final days.
•Simon (vet): Mentioned as the vet one family usually sees, suggesting continuity of care.
•Charlotte (vet): Repeatedly praised for being thorough, gentle with an injured dog, and for listening well during the appointment.
•Rebecca (vet): Described positively as friendly, knowledgeable, and professional during a cat consultation.
•Janet (receptionist): Named in one complaint about a phone call to change an appointment.
•Nurses and reception team: Recent feedback often describes them as warm, kind, and helpful.

Reviews

Google reviews show 4.7 stars from 165 reviews.

•Recent feedback is largely very positive, with owners frequently describing the team as friendly, professional, caring, and helpful.
•Several reviews mention gentle handling and thorough examinations, including a dog's heart-condition check-up, vaccinations, and kind interaction with cats and kittens.
•Longer-term trust comes through clearly, with one owner saying the practice has looked after their pets for 20 years, and another praising support during a German shepherd's final days.
•The main negative note is a single complaint about a rude phone exchange while trying to rearrange an appointment.