Eastbourne Vets – Vets in Eastbourne
Clinic Overview
- Compassionate end-of-life care stands out in positive reviews: clients describe being given time and space to say goodbye, with one review mentioning a candle in reception to encourage quiet and a sympathy card sent afterwards. - Friendly staff and capable vets are recurring positives: reviewers mention helpful reception staff, friendly service, and vets who seemed knowledgeable and helped their dog. - Cost communication is a recurring complaint in negative reviews: some clients say tests and medication costs were not explained clearly in advance, and a few felt the practice was too focused on payment.
Eastbourne Vets is a veterinary practice in Eastbourne and part of the IVC Evidensia group. Recent feedback gives a mixed picture: several clients praise the team’s friendliness, knowledgeable vets, and especially compassionate support during end-of-life appointments, while others raise concerns about cost communication, payment expectations, and administration. The practice is also noted as a veterinary nurse training facility.
Services
- •General veterinary care for pets: reviewers mention vets helping a dog, alongside routine consultations and treatment.
- •End-of-life care: euthanasia and support around saying goodbye are a clear part of the practice’s work. Recent reviews describe kind handling of hamster and cat euthanasia appointments, with time and space to say goodbye.
- •Operations and procedures: surgical work is referenced in reviews, indicating the practice carries out procedures as well as consultations.
- •Diagnostic testing and medication: tests and prescribed medication are mentioned in client feedback.
- •Parasite control plans: flea and worm treatment supplied through a pet plan is repeatedly referenced by reviewers.
- •Veterinary nurse training facility: this is listed as one of the clinic’s services.
Pricing
No published pricing information is currently available for this clinic.
People
- •Unnamed vet described as “a nice Australian guy”: praised in a review for being kind and “brilliant” during a cat euthanasia appointment.
- •Reception team: several reviewers describe reception staff as helpful, friendly, or lovely, though others report difficult interactions around billing and reminders.
Reviews
Eastbourne Vets has a Google rating of 4.5/5 from 135 reviews. Recent written feedback is mixed overall.
- •Compassionate end-of-life care stands out in positive reviews: clients describe being given time and space to say goodbye, with one review mentioning a candle in reception to encourage quiet and a sympathy card sent afterwards.
- •Friendly staff and capable vets are recurring positives: reviewers mention helpful reception staff, friendly service, and vets who seemed knowledgeable and helped their dog.
- •Cost communication is a recurring complaint in negative reviews: some clients say tests and medication costs were not explained clearly in advance, and a few felt the practice was too focused on payment.
- •Administration issues also appear in recent feedback: one reviewer reports repeated delays and confusion around flea and worm plan orders and reminder settings for different pets and owners.
