Vets Now (Eastbourne)

- Recent reviewers frequently describe the team as compassionate, caring and professional, with praise for calm handling, clear explanations and a reassuring manner in stressful situations. - Owners mention pets being seen quickly, treated thoroughly, and given strong aftercare, including medication advice, overnight monitoring, and communication with the regular daytime vet. - Positive examples include help with a lost dog identified by microchip, assistance with insurance paperwork, and support for a road casualty badger.

Services

•Out-of-hours emergency veterinary care for small animals, with owner examples including suspected poisoning, ear problems such as a grass seed, severe gastrointestinal illness, sudden symptoms in dogs, and other acute concerns.
•Emergency treatment mentioned in reviews includes thorough examinations, medication, pain relief, overnight inpatient care, and follow-up arrangements with the pet's usual daytime vet.
•Video consultations are available; one owner described joining part of a consultation remotely while abroad during an emergency visit.
•Practical support around urgent visits includes aftercare advice and help with insurance claim forms.
•Reviews also mention the team checking a lost dog's microchip, keeping the dog safe until collection, and helping with a road casualty badger.

Pricing

No published pricing information is currently available for this clinic.

People

Named in reviews are Dr Michaela, Sharon and Jess. Recent feedback also praises a kind receptionist, plus unnamed vets described as lovely, thorough, helpful with medication, and calm in difficult emergency situations.

Reviews

Google reviews show 4.2 stars from 334 reviews.

•Recent reviewers frequently describe the team as compassionate, caring and professional, with praise for calm handling, clear explanations and a reassuring manner in stressful situations.
•Owners mention pets being seen quickly, treated thoroughly, and given strong aftercare, including medication advice, overnight monitoring, and communication with the regular daytime vet.
•Positive examples include help with a lost dog identified by microchip, assistance with insurance paperwork, and support for a road casualty badger.
•Criticism is less common but centres on emergency costs, and one detailed negative review described poor listening and a distressing end-of-life consultation.

Reviews for Vets Now (Eastbourne)

No VetsCompared reviews yet

Reviews from pet owners who enquired with Vets Now (Eastbourne) through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 334 we track in total. Recent reviews may not be representative of overall sentiment.

Barbara CRONK

2 weeks ago

Great, compassionate and caring service from all the staff. Thank you.

Tania Bensonatti

Fabulous staff. Very caring. Would 100% recommend.

Gavin Steedman

Fantastic vets, great knowledgeable & caring people. Helped with my dogs symptoms quickly & thoroughly.

kevin philip

3 weeks ago

Very caring vets who looked after our pet. They kept him in overnight and informed our vet in the morning. Highly recommended.

j winston

4 weeks ago

Dr Michaela and all were terrific with birdy and took the edge off a traumatic moment. thank you!

Chris Marchant

7 months ago

The staff were very polite,proffessional and working in a clean environment. Giving positive advice,treating our cocker spaniel Cleo with respect . Aftercare advice was excellent and we have had a positive outcome .

Karen Painter

Receptionist was very kind and caring when we arrived. Firstly asking if my pet needed any immediate assistance. Whilst waiting she checked on us a few times to see if we were ok or needed anything. The vet we saw was really lovely and kind. Did thorough checks and was very helpful with medication. Apart from the cost as we had to use as emergency the care and treatment we received was 5* would definitely recommend

Trevor Weeks MBE

8 months ago

Very impressed and grateful for the two ladies on duty early hours of Sunday morning for help with a road casualty badger. They were very welcoming and friendly. So nice to deal with . Thank you so much.

Simon Thompson

All very good thanks.

Michelle Arthur

A complete stranger found my dog, Max, walking down my road and kindly took him to their local vets in Eastbourne. The vets checked his microchip, contacted me straight away, and kept Max safe and well cared for until I could get there. I picked him up about three hours later, and the staff were absolutely wonderful — so kind, professional, and reassuring. They even refused to charge any kennel fees. I’m incredibly grateful to both the kind stranger and the amazing vet team. Truly outstanding care and genuine kindness. Thank you