Medivet Forest Row – Vets in Forest Row
Clinic Overview
Medivet Forest Row is part of the Medivet group. The practice offers a broad mix of routine care and diagnostics, including an in-house laboratory, X-rays, ultrasound and ECG, alongside complementary options such as acupuncture and homeopathy. It also sees a wider range of pets including cats, dogs, rabbits, exotics and other small mammals.
Medivet Forest Row is part of the Medivet group. The practice offers a broad mix of routine care and diagnostics, including an in-house laboratory, X-rays, ultrasound and ECG, alongside complementary options such as acupuncture and homeopathy. It also sees a wider range of pets including cats, dogs, rabbits, exotics and other small mammals. Recent feedback is largely positive about the team’s communication, urgent appointments and admin support, though a small number of reviewers remain unhappy about the 2024 suspension of a vet named Alex.
Services
- •Routine and preventive care: vaccinations, parasite treatment, microchipping, neutering, and nurse clinics. Reviews also mention nail clipping.
- •Surgery and dentistry: dentistry is listed, and the practice also advertises laparoscopic spays and neutering.
- •Diagnostics and investigations: the clinic lists an in-house laboratory, X-rays, ultrasound and ECG. Recent feedback also mentions vets working through ongoing problems by process of elimination.
- •Complementary care: acupuncture and homeopathy are listed. One reviewer specifically praises a vet for using homeopathy alongside conventional treatment.
- •Travel and home care: Animal Health Certificates and home visits are listed.
- •Emergency and urgent care: the website directs out-of-hours cases to Medivet 24 Hour Faygate. Reviews mention the practice accommodating an urgent bee sting case quickly, giving updates during treatment, and making a follow-up call the next evening.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services.
- •Out-of-hours consultation: £130
- •Reviews are mixed on cost: one owner described nail clipping as a little pricey, while other recent comments focus more on care and communication than on fees.
People
- •Chris Auckland: praised in reviews for a calm, holistic approach, including the use of homeopathy alongside conventional treatment. One owner says both their whippet and cat were relaxed with him.
- •Pedro: mentioned several times for being patient and caring, especially with anxious dogs, and for making a follow-up call on a Saturday night after urgent treatment.
- •Reception team: repeatedly described as friendly and helpful, particularly with insurance claims and pre-authorisation paperwork.
- •Alex: a small number of reviews refer to a vet named Alex in connection with his 2024 suspension, and those reviewers speak very positively about him.
Reviews
Google rating: 4.5/5 from 474 reviews.
- •Recent reviews are mostly very positive about the team’s kindness, friendliness and communication, especially updates while pets are being treated or sedated.
- •Owners highlight help with paperwork and insurance admin, with reception staff often singled out as especially helpful.
- •There are strong comments about individual vets, particularly Pedro for handling anxious dogs calmly and Chris Auckland for a more holistic style of care.
- •A smaller number of reviews remain sharply negative about the practice over the 2024 suspension of Alex, while one reviewer also notes some frustration around an ongoing case and the time taken to get to the bottom of it.
