Priors Farm Equine Veterinary Surgery Ltd

- Owners regularly praise the practice’s communication, including taking time to discuss cases properly by phone and keeping clients updated on visit timing. - Complex-case care stands out, especially one detailed account of a horse treated for kissing spine through investigation, surgery and rehab. - Compassionate support is a recurring theme, including help during difficult outcomes and a friendly, reassuring manner from both clinical and front-desk staff.

Priors Farm Equine Veterinary Surgery is an independent equine practice established in 1978 and owned and run by its vets. Alongside routine equine care, it has a purpose-built diagnostic and surgical facility with stabling and 24-hour hospitalisation for more involved investigations and procedures. Feedback from horse owners particularly highlights clear communication, support through complex cases including kissing-spine treatment, and efficient help with insurance paperwork.

Services

•Routine equine care: health checks, vaccinations and dental examinations for horses, ponies and donkeys.
•Investigations and diagnostics: lameness work-ups and digital diagnostics, with reviews also describing x-ray-led investigation of complex back problems such as kissing spine.
•Surgery and inpatient care: surgical procedures, stabling and 24-hour hospitalisation, with one owner outlining a full pathway of x-ray, surgery and rehabilitation.
•Pre-purchase and insurance-related work: pre-purchase examinations, insurance vetting, and practical support with insurance claims and renewals.
•Emergency and standards: 24/7 emergency equine veterinary cover is listed by the practice; the clinic also states RCVS Equine General Practice Standard accreditation and Veterinary Nurse Training Practice status.

Pricing

No published pricing information is currently available for this clinic.

People

•Florice: Praised for guiding an owner through a kissing-spine case, with clear explanations across x-ray, surgery and rehabilitation.
•Ben: Repeatedly mentioned for thorough, unhurried communication, including detailed phone discussions before visits and follow-up calls about medication.
•Mary: Named positively by a long-term client alongside Ben.
•Wider team: Reviews also speak well of the office staff for handling insurance paperwork promptly, as well as nursing and phone staff for friendly, supportive service.

Reviews

Google reviews show 4.9 stars from 38 reviews.

•Owners regularly praise the practice’s communication, including taking time to discuss cases properly by phone and keeping clients updated on visit timing.
•Complex-case care stands out, especially one detailed account of a horse treated for kissing spine through investigation, surgery and rehab.
•Compassionate support is a recurring theme, including help during difficult outcomes and a friendly, reassuring manner from both clinical and front-desk staff.
•Administrative support also gets positive mention, particularly prompt handling of insurance claims and renewals.

Reviews for Priors Farm Equine Veterinary Surgery Ltd

Note: Showing the 10 most recent Google reviews out of 38 we track in total. Recent reviews may not be representative of overall sentiment.

Linda Herriott

5 months ago

John Fletcher

10 months ago

Helpfull

Joseph Reid

1 year ago

Our horse had kissing spine and through the entire process of x-ray/surgery/rehab Priors farm have been excellent. Polite, friendly, personable and a wealth of knowledge. Florice has provided us with explanations throughout and she is an all round lovely person and fantastic vet! Thanks to all the team

Annie Lou Dean

Janice Green

2 years ago

Olive Appavoo

Having kept horses for the last 17 years am no stranger to vets. Until I was recommended Ben I had an issue with a horse that we couldn’t get to the bottom of. Ben actually phoned me to discuss at length the problem prior to his visit, and again recently I needed to get her medication. Six o clock on a Friday evening I got a call from him, no rushed brief chat. He treated it like she was the most important horse in the country. Exceptional service . Ben and all of his team are amazing at what they do. And clearly love the job they do. Cannot recommend them highly enough.

Natalie Stansell

3 years ago

I cannot fault all staff at priors We have had a tougher winter than normal Some youngsters a bit sick to a very special oldie that we have sadly lost 😞 Priors gave us support, advice and compassion They have gone above and beyond From the vets that attend to the staff on the end of the phone They are all amazing. People are quick to complain but not leave a good review! Priors all they way! Thank you!

kathryn diprose

5 years ago

I cannot fault the service I have received from Priors over the years. I was recommended by a friend on relocation back to the area two years ago and I have been so impressed. They keep you updated as to when they are arriving and are completely professional and fantastic with the horses. Mary and Ben have been great. Would 100% recommend.

Genevieve Moore

8 years ago

I have been using Priors Farm Equine Vets since May 2016 and have found the care, attention to detail, pragmatism and kindness of Ben and all the staff second to none. From the office staff processing insurance claims and renewals immediately, the friendliness of the nursing staff, their kindness and support when things didn't work out as hoped, to the excellent work of the highly skilled vets, I really couldn't have hoped or asked for a more professional, excellent service. No one likes having to call the vet out but the whole team at Priors make the experience as painless as possible, from start to end. I really cannot praise this practice more highly, and I would (and have) recommend them to any one where the level of care and service they and their horses receive is of paramount importance to them.