Woman with Persian cat and kitten on bed

GoPet Services

#3 Vet in Hastings, East Sussex

4.8
Independent Clinic

GoPet Services – Vets in Hastings

No Prices
No Prices Tracked
Independent Clinic
Top 10 Ranking
#43 in East Sussex

Clinic Overview

- Home visits and end-of-life care: The practice offers vet home visits, including home euthanasia. Reviews continue to mention owners choosing or switching to the clinic for this service, with recent feedback describing compassionate support, peaceful final visits and memorial keepsakes such as paw prints, fur clippings, cards and forget-me-not seeds.

GoPet Services presents itself as an independent veterinary practice serving pets in clinic and through home visits. It offers routine veterinary care alongside procedures such as dental work, minor surgery and end-of-life support, with home euthanasia remaining a notable part of the service. Recent feedback is largely very positive for kindness, clear communication and the way staff handle nervous pets, though there are also a small number of serious complaints about post-surgical outcome and how concerns were handled.

Services

  • Routine veterinary care and consultations: General appointments, vaccinations and assessment of new or urgent problems are part of the clinic’s offering. Recent reviews mention thorough explanations during visits and one owner specifically describing a careful examination after a dog’s first seizure.

  • Home visits and end-of-life care: The practice offers vet home visits, including home euthanasia. Reviews continue to mention owners choosing or switching to the clinic for this service, with recent feedback describing compassionate support, peaceful final visits and memorial keepsakes such as paw prints, fur clippings, cards and forget-me-not seeds.

  • Dental treatment and related procedures: Dental work is a recurring example in reviews, including tooth extraction and dental surgery under anaesthetic. One owner said their dog had 7 teeth removed, with nails clipped and anal glands expressed while under anaesthetic, followed by a next-day check-in call.

  • Surgery and follow-up communication: The clinic’s website-grounded services include minor surgery, and reviews give examples such as tumour removal. Owners often mention being kept informed about procedures, medication and aftercare.

  • Travel and additional support services: The website also lists pet travel / animal health certificates. Reviews additionally mention a sniff session at the practice, described as a safe indoor space for treat-finding, confidence-building and positive handling.

  • Urgent help: The clinic’s website says it provides emergency help and directs clients to call a specific number for urgent care.

Pricing

No published pricing information is currently available for this clinic.

People

  • Charlotte (vet): Praised for taking time with a nervous dog, sitting on the floor with treats to build trust before examining her.
  • Dimitri (vet): Also mentioned positively for a calm, low-pressure approach with an anxious dog.
  • Lindsay and Cassie: Named in connection with an at-home euthanasia visit that an owner described as peaceful and well handled.
  • Reception team: Reviews repeatedly mention friendly, helpful front-desk support, including explaining a care plan, welcoming pets with treats and talking owners through treatment and pricing clearly.

Reviews

Google rating: 4.8 stars from 164 reviews.

  • Recent reviews are mostly very positive about the team’s kindness, compassion and friendliness, especially during difficult moments such as end-of-life care.
  • Owners often praise clear explanations and communication, saying vets and reception staff talk through treatment, medication, options and practical details in a reassuring way.
  • Several reviews highlight how well the team handles nervous pets, with gentle, patient approaches that help animals relax during consultations.
  • A small number of recent reviews raise serious concerns, including one about a poor outcome after surgery and another about medication costs, a difficult phone interaction and being removed from the register.

Contact

Location

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