Coopers Vets – Vets in Hastings
Clinic Overview
Coopers Vets is a small-animal practice established in 1963, with in-house diagnostics (lab work, ultrasound and X‑ray) plus dental facilities and surgery theatres. It’s set up for routine preventative care (vaccinations, parasite control, microchipping) as well as more complex work that owners mention in reviews, including emergency appointments and ongoing problem-solving for chronic conditions (one owner describes a 6‑month, hard-to-treat ear infection where the team “found alternate treatments and persevered” until it cleared). Out-of-hours emergencies are directed to Vets Now Eastbourne, as stated on the practice website.
Reviews most often highlight clear explanations and being given options (including around end-of-life care), plus handling of anxious pets (one reviewer says a vet was the only one able to get their “terrified little dog up onto the table”). There is also a serious negative review alleging missed major defects during an emergency C‑section and administrative errors when the puppies were discharged.
Services
Based on the clinic website and the latest reviews, Coopers Vets offers
- •Consultations for a wide range of species including dogs, cats, rabbits, ferrets, small mammals, and birds (including birds of prey) and reptiles.
- •Preventative care: vaccinations, parasite control, microchipping, six‑month health checks, blood pressure checks.
- •Nurse clinics (listed on the website).
- •Diagnostics & imaging: in-house lab, ultrasound, and X‑ray.
- •Dentistry: on-site dental facilities (website).
- •Surgery: surgery theatres (website); an emergency C‑section is described in a review.
- •Grooming / minor procedures: grooming & nail clipping; anal sac expression (website). A reviewer specifically mentions beak trimming for a parrot.
- •Pet travel documentation (website).
- •Home visits (website).
Emergency care
- •During normal hours, emergencies are handled by the practice (website).
- •Out-of-hours: the website directs clients to Vets Now Eastbourne for emergency care.
People
Names mentioned in the latest reviews
- •Sasha (front desk / reception): repeatedly singled out for being “kind,” “knowledgeable,” and helpful; one owner with a long-running ear infection says “nothing was ever too much trouble.”
- •Weronika (vet): mentioned multiple times in emergency and non-emergency contexts; reviewers describe a thorough exam, feeling listened to, and being talked through options.
- •Ewa (vet): thanked (alongside Anna) for taking time to work through a difficult, treatment-resistant ear infection with alternate approaches.
- •Anna (vet): credited (with Ewa) for persistence and time spent on a chronic ear infection case.
- •Barak (vet): praised for calm handling of a frightened dog, with one owner saying he was the only vet who could get their dog onto the table.
- •Emma (role not stated): mentioned for giving advice and information about a kitten’s condition.
Reviews
Google rating: 4.5 stars from 274 reviews.
- •Clear explanations and options: owners describe everything being “explained and double checked,” including being guided through next steps during euthanasia.
- •Handling of nervous pets: one reviewer credits a vet’s calm approach with successfully getting a very fearful dog onto the exam table.
- •Persistence with chronic problems: a detailed account of a 6‑month ear infection where staff tried alternate treatments and continued until the dog was “all clear.”
- •Emergency appointments: multiple reviews mention being seen urgently and feeling reassured after a thorough exam.
- •Conflicting experiences around surgical care: one 1‑star review alleges missed major defects and mistakes in sexing pups after an emergency C‑section, which contrasts with multiple 5‑star reviews describing professionalism and careful communication.
Special Services
Animals Treated at Coopers Vets
Animals We Treat
Companion Animals
Opening Hours – Coopers Vets
Opening Hours
Hours
Reviews for Coopers Vets
Note: Showing the 5 most recent Google reviews out of 274 we track in total. Recent reviews may not be representative of overall sentiment.
richard rawlins
a week ago
My wife and I took our beloved Buddy for his final rest today. After having him for Christmas our lovely lad finally signalled over the last few days that he was about to leave us. The staff at Coopers from the receptionist to the attending vet that administered his final sleep treated us and our beloved lad with so much care and love that what is a difficult time was made softer. We were with him through the process. We had everything explained and double checked as well as options on what’s next and after to be done. When the time came Buddy lay in our arms and fell into a quick and deep sleep. At peace. We were given as much time as we needed to be with him and we will be forever grateful for all the care we received. Mariel and Richard
Bee Lewi
3 weeks ago
The staff were amazing, very friendly and professional. Sasha on the front desk was incredibly kind and knowledgeable and helping us get it settled in the vets were amazing we couldn’t ask for more .
Andre G Agustio
a month ago
I had Ewa on my group tour recently, and she was an absolute pleasure to have with us. She’s genuinely a good person kind, positive, and always easy to connect with. You can really see how passionate she is about the work she does back in the UK, and how much heart she puts into it. What stood out the most is how caring she is with animals. Her love and respect for them shows in everything she says and does. Anyone who gets the chance to meet or work with Ewa will definitely feel that energy. Highly recommended!
Lucy Apps
a month ago
It was our second time seeing the lovely Weronika today for an emergency appointment. Thankfully our fur baby is all well, but regardless Weronika made me feel heard and listened to with my concerns and made me feel in incredibly safe hands! A thorough examination and I felt incredibly reassured that our boy is okay! Weronika is a true asset to Coopers 🐾♥️
Jo Butchers
a month ago
My little girl had to have a emergency c section . 230 drop off 5.30 pick up . Two. Major defects missed, resulting aweek later having nursed the pups sadly put to sleep . When I brought them home I started to weigh them then noticed they didn't even sex them right . Awful practice
Karren Hurst
in the last week
For 6 months we have been battling an awful ear infection in both ears of my dog. Struggling with resistance to treatments and so on. Thanks to the wonderful staff who went above and beyond to find alternate treatments and persevered with Rufus, today we are all clear. For the first time in years we finally seem to have cleared him properly. I would like to thank all the staff, but a special shout out to Ewa and Anna, the vets that took so much time and had so much compassion and caring in trying to rid this infection. And Sasha on reception who nothing was ever too much trouble. Thank you all so much. Would highly recommend this practice, vets and all the staff.
Fiona Lewis-donaldson
a week ago
I was very impressed with Barak He was very calm and is the only vet who has managed to get my terrified little dog up onto the table!! Thanks
Isibellé Hills
a month ago
I just wanted to show my appreciation for all the staff at Coopers. I never write reviews, but after bringing home 3 kittens, i honestly couldn’t fault these guys enough for what they have done for my sweet Winnie girl! from Sasha being the friendly face you walk into, and being extremely helpful, Emma giving me advice and help with information for Winnie’s condition. And then today Weronika, honestly thank you so so much for what you did for my baby today! everything was explained to me and my partner, and i cannot thank you all enough. I hope the next time you see Winnie is for her vaccinations! x
Patsy Elliott
a month ago
Coopers are a lovely vets . . Very polite and caring staff would recommend this vet totally . . I took my parrot there to have her beak trimmed it looked fantastic better than the other vets u used to use . Well done cooper's
Nikki Burgess
a month ago
Took our dog to see the vet at coopers and it was one of the best vets we have ever seen. Veronica was the vet we highly recommend her she was so caring and talked through all the possible options for our dog. X
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