Coopers Vets – Vets in Hastings
Clinic Overview
- Many reviewers describe the team as warm, caring and professional, and several say their pets seem calm and well handled at the clinic. - Clear communication is a strong theme, with owners mentioning thorough exams, being talked through options, and feeling reassured during both emergency visits and end-of-life care. - Individual praise often goes to Sasha at reception, Steven Butterton, Weronika, Ewa, Anna and Burak Yildiz, with veterinary nurses also receiving thanks.
Services
- •Consultations for a wide range of pets: the practice lists care for dogs, cats, rabbits, ferrets, small mammals, birds including birds of prey, and reptiles.
- •Preventative and routine care: vaccinations, parasite control, microchipping, six-month health checks, blood pressure checks and nurse clinics.
- •Diagnostics and treatment: in-house lab work, ultrasound and X-ray, along with on-site dentistry and surgical facilities.
- •Minor procedures and additional services: grooming, nail clipping, anal sac expression, pet travel documentation and home visits.
- •Examples mentioned by owners: emergency appointments, ongoing treatment for a stubborn ear infection over several months, rabbit care including treatment for a soiled anal area, and beak trimming for a parrot.
- •Emergency arrangements: emergencies are seen during normal opening hours, with out-of-hours care handled by Vets Now Eastbourne.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Recent reviews focus much more on care and communication than on cost.
People
- •Sasha (reception/front desk): repeatedly praised for being kind, helpful and knowledgeable.
- •Steven Butterton (vet): described as exceptionally caring, with one owner crediting him with finding and treating blockages on more than one occasion.
- •Weronika: mentioned positively for emergency appointments, with owners highlighting thorough examinations, clear explanations and making them feel listened to.
- •Ewa and Anna (vets): thanked for persistence, compassion and time spent managing a difficult long-running ear infection case.
- •Burak Yildiz: praised for friendly, efficient service.
- •Emma (role not stated): mentioned for advice and information about a kitten’s condition.
Reviews
Google rating: 4.5/5 from 285 reviews.
- •Many reviewers describe the team as warm, caring and professional, and several say their pets seem calm and well handled at the clinic.
- •Clear communication is a strong theme, with owners mentioning thorough exams, being talked through options, and feeling reassured during both emergency visits and end-of-life care.
- •Individual praise often goes to Sasha at reception, Steven Butterton, Weronika, Ewa, Anna and Burak Yildiz, with veterinary nurses also receiving thanks.
- •A smaller number of recent reviews mention operational frustrations, including repeat treatment not being ready, parking difficulties due to overgrown trees, and one serious complaint following an emergency C-section.

