Dog & Cat Vets in Hastings

## Summary Coopers Vets is a small-animal practice established in 1963, with in-house diagnostics (lab work, ultrasound and X‑ray) plus dental facilities and surgery theatres. It’s set up for routine preventative care (vaccinations, parasite control, microchipping) as well as more complex work that owners mention in reviews, including emergency appointments and ongoing problem-solving for chronic conditions (one owner describes a 6‑month, hard-to-treat ear infection where the team “found alternate treatments and persevered” until it cleared). Out-of-hours emergencies are directed to Vets Now Eastbourne, as stated on the practice website. Reviews most often highlight clear explanations and being given options (including around end-of-life care), plus handling of anxious pets (one reviewer says a vet was the only one able to get their “terrified little dog up onto the table”). There is also a serious negative review alleging missed major defects during an emergency C‑section and administrative errors when the puppies were discharged. ## Services Based on the clinic website and the latest reviews, Coopers Vets offers: - **Consultations** for a wide range of species including dogs, cats, rabbits, ferrets, small mammals, and birds (including birds of prey) and reptiles. - **Preventative care:** vaccinations, parasite control, microchipping, six‑month health checks, blood pressure checks. - **Nurse clinics** (listed on the website). - **Diagnostics & imaging:** in-house lab, ultrasound, and X‑ray. - **Dentistry:** on-site dental facilities (website). - **Surgery:** surgery theatres (website); an **emergency C‑section** is described in a review. - **Grooming / minor procedures:** grooming & nail clipping; anal sac expression (website). A reviewer specifically mentions **beak trimming for a parrot**. - **Pet travel documentation** (website). - **Home visits** (website). **Emergency care** - During normal hours, emergencies are handled by the practice (website). - **Out-of-hours**: the website directs clients to **Vets Now Eastbourne** for emergency care. ## People Names mentioned in the latest reviews: - **Sasha (front desk / reception):** repeatedly singled out for being “kind,” “knowledgeable,” and helpful; one owner with a long-running ear infection says “nothing was ever too much trouble.” - **Weronika (vet):** mentioned multiple times in emergency and non-emergency contexts; reviewers describe a thorough exam, feeling listened to, and being talked through options. - **Ewa (vet):** thanked (alongside Anna) for taking time to work through a difficult, treatment-resistant ear infection with alternate approaches. - **Anna (vet):** credited (with Ewa) for persistence and time spent on a chronic ear infection case. - **Barak (vet):** praised for calm handling of a frightened dog, with one owner saying he was the only vet who could get their dog onto the table. - **Emma (role not stated):** mentioned for giving advice and information about a kitten’s condition. ## Reviews **Google rating: 4.5 stars from 274 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Clear explanations and options:** owners describe everything being “explained and double checked,” including being guided through next steps during euthanasia. - **Handling of nervous pets:** one reviewer credits a vet’s calm approach with successfully getting a very fearful dog onto the exam table. - **Persistence with chronic problems:** a detailed account of a 6‑month ear infection where staff tried alternate treatments and continued until the dog was “all clear.” - **Emergency appointments:** multiple reviews mention being seen urgently and feeling reassured after a thorough exam. - **Conflicting experiences around surgical care:** one 1‑star review alleges missed major defects and mistakes in sexing pups after an emergency C‑section, which contrasts with multiple 5‑star reviews describing professionalism and careful communication.

## Summary Mojo Vets describes itself as an **independent** practice with **two permanent vet owners** and an emphasis on seeing familiar faces. The clinic highlights in-house kit for **dental work (including dental radiography)** plus **abdomen and heart scans**. In recent reviews, owners most often talk about **dentistry and surgery** (including a broken canine tooth/jaw involvement, dental extractions, and a bladder stone operation), with multiple examples of vets discussing **lower-cost options** rather than defaulting to the most expensive route. A notable exception is one recent 1‑star review describing a distressing experience during a booked emergency visit where the owner felt they were asked to leave while their dog was actively unwell; this conflicts with many other reviews describing urgent help being provided quickly. ## Services - **Dental care**: the website mentions a **dental suite with radiography**; reviews mention **teeth removed** and treatment for a **smashed upper canine tooth** (with surgery booked for the following morning and pain relief given first). - **Surgery**: reviews reference **emergency surgery for a bladder stone** and post-op improvement after a **cat injury surgery**. - **Diagnostics and imaging**: - **Dental radiography** (website). - **Abdomen and heart scans** (website). - **Laboratory-related consults**: a reviewer mentions a consult “to check our” pet’s **dewclaw** (wording suggests an assessment/consultation rather than a procedure). - **Emergency/urgent cases**: the website says they aim to cover needs “from routine check-ups to emergencies.” Reviews include both positive emergency accounts (e.g., bladder stone surgery) and one negative account disputing emergency handling. ## People - **Mario (vet/Dr in reviews)**: mentioned repeatedly in reviews for moving quickly from assessment to plan (e.g., **seen quickly**, **surgery arranged for the following morning**, **pain relief provided** first) and for proposing a **blood transfusion** for an autoimmune issue that the owner reports helped their dog recover. - **Adam (vet/Dr in reviews)**: credited with **bladder stone surgery**, persistence investigating a **mysteriously sick young cat**, and helping a cat recover rapidly after **surgery for a serious injury**. - **Jenny and Charlotte (team members, roles not stated)**: thanked for giving a patient “extra love” during recovery/care after surgery. ## Reviews **4.8 stars from 159 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Dental problems handled promptly**: examples include a dog with a **damaged/bent canine tooth** (with surgery booked next morning) and **teeth removed** for another dog. - **Serious illness/surgery outcomes**: owners report improvement after a **blood transfusion** for an autoimmune problem, **emergency bladder stone surgery**, and surgery for a **cat injury** with noticeable recovery within days. - **Cost-conscious decision-making mentioned**: one recent reviewer says the vet **recommended the option that cost less**. - **A sharp negative outlier about emergency handling**: one 1‑star review alleges being told to leave after a consultation during a booked emergency visit while their dog was fitting in the waiting room, including mention of police being threatened; this directly conflicts with other reviews describing quick, supportive urgent care.

## Summary GoPet Services describes itself as an **independent veterinary practice**, offering care **in-clinic and via vet home visits**. Based on its website and recent reviews, it appears set up for **routine care and procedures (including dental work and minor surgery)** as well as **end-of-life support**, with multiple owners specifically choosing the practice for **home euthanasia**. Practical touches mentioned in reviews include a **clearly displayed price list**, **follow-up calls after dental surgery**, and staff taking extra time with **nervous/anxious pets** (e.g., sitting on the floor with treats before examinations). Recent feedback is mostly positive, but there are also a small number of serious complaints about **post-surgical outcome** and **how concerns were handled**. ## Services Services and capabilities explicitly mentioned across the website summary and latest reviews include: - **Vet home visits**, including **home euthanasia** (owners mention choosing/switching for this service, and one review describes an at-home visit for euthanasia). - **End-of-life care** (website; reinforced by reviews describing peaceful home euthanasia). - **Vaccinations** (website). - **Pet travel / animal health certificates** (website). - **Dental procedures**, including **tooth extraction** and **dental surgery under anaesthetic** (reviews mention a tooth out and one dog having **7 teeth removed**). - **Minor surgery**, including **tumour removal** (review). - **Assessment of acute problems**, e.g., a dog brought in after a **first seizure**, with a thorough exam and explanation (review). - **Nail clipping** and **anal gland expression** (reported as done while a dog was under anaesthetic for dental work). - **“Sniff session”** described as an in-practice session in a safe indoor space for treat-finding and confidence-building (review). Emergency/urgent care: the website states the clinic provides **emergency help** and advises calling a specific number for urgent care (the number itself isn’t included here). ## People Named team members mentioned in reviews: - **Charlotte (vet)**: described taking extra time with a dog nervous of vets—**sat on the floor with a tub of treats** to build trust before examining, which the owner says changed their dog’s response to visits. - **Dimitri (vet)**: similarly described as **making friends first** (sitting on the floor) before checking over a nervous dog. - **Lindsay and Cassie**: attended an **at-home euthanasia** appointment; the owner describes them arriving when expected and helping create a **peaceful, stress-free** goodbye. Front-desk/reception: multiple reviews mention a **helpful receptionist**, including talking through a **care plan** and helping a pet feel welcome with treats. ## Reviews **Google rating: 4.8 stars from 158 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Dental experiences** are a recurring positive: tooth extraction and dental surgery (including **7 teeth removed**) described as calm and well-managed, with one owner noting a **next-day follow-up call**. - Owners repeatedly mention staff **taking time with anxious pets**, using **treats and a slow approach** so animals will accept handling and examinations. - **Communication and reassurance** come up often: thorough examinations and clear explanations (e.g., after a **first seizure**), and owners saying they were kept informed around procedures. - **Home euthanasia** is specifically cited as a reason for switching to/choosing the practice; one detailed review describes a **peaceful at-home** final visit. - A minority of recent reviews raise serious concerns: - One owner reports their dog was **much worse 10 months after surgery** and says they were told to find another vet when they complained. - Another alleges being **charged a lot for medication**, a difficult phone interaction, and being removed from the practice register after disputing it.