Emergency Vets in Hastings

## Summary Coopers Vets is a small-animal practice established in 1963, with in-house diagnostics (lab work, ultrasound and X‑ray) plus dental facilities and surgery theatres. It’s set up for routine preventative care (vaccinations, parasite control, microchipping) as well as more complex work that owners mention in reviews, including emergency appointments and ongoing problem-solving for chronic conditions (one owner describes a 6‑month, hard-to-treat ear infection where the team “found alternate treatments and persevered” until it cleared). Out-of-hours emergencies are directed to Vets Now Eastbourne, as stated on the practice website. Reviews most often highlight clear explanations and being given options (including around end-of-life care), plus handling of anxious pets (one reviewer says a vet was the only one able to get their “terrified little dog up onto the table”). There is also a serious negative review alleging missed major defects during an emergency C‑section and administrative errors when the puppies were discharged. ## Services Based on the clinic website and the latest reviews, Coopers Vets offers: - **Consultations** for a wide range of species including dogs, cats, rabbits, ferrets, small mammals, and birds (including birds of prey) and reptiles. - **Preventative care:** vaccinations, parasite control, microchipping, six‑month health checks, blood pressure checks. - **Nurse clinics** (listed on the website). - **Diagnostics & imaging:** in-house lab, ultrasound, and X‑ray. - **Dentistry:** on-site dental facilities (website). - **Surgery:** surgery theatres (website); an **emergency C‑section** is described in a review. - **Grooming / minor procedures:** grooming & nail clipping; anal sac expression (website). A reviewer specifically mentions **beak trimming for a parrot**. - **Pet travel documentation** (website). - **Home visits** (website). **Emergency care** - During normal hours, emergencies are handled by the practice (website). - **Out-of-hours**: the website directs clients to **Vets Now Eastbourne** for emergency care. ## People Names mentioned in the latest reviews: - **Sasha (front desk / reception):** repeatedly singled out for being “kind,” “knowledgeable,” and helpful; one owner with a long-running ear infection says “nothing was ever too much trouble.” - **Weronika (vet):** mentioned multiple times in emergency and non-emergency contexts; reviewers describe a thorough exam, feeling listened to, and being talked through options. - **Ewa (vet):** thanked (alongside Anna) for taking time to work through a difficult, treatment-resistant ear infection with alternate approaches. - **Anna (vet):** credited (with Ewa) for persistence and time spent on a chronic ear infection case. - **Barak (vet):** praised for calm handling of a frightened dog, with one owner saying he was the only vet who could get their dog onto the table. - **Emma (role not stated):** mentioned for giving advice and information about a kitten’s condition. ## Reviews **Google rating: 4.5 stars from 274 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Clear explanations and options:** owners describe everything being “explained and double checked,” including being guided through next steps during euthanasia. - **Handling of nervous pets:** one reviewer credits a vet’s calm approach with successfully getting a very fearful dog onto the exam table. - **Persistence with chronic problems:** a detailed account of a 6‑month ear infection where staff tried alternate treatments and continued until the dog was “all clear.” - **Emergency appointments:** multiple reviews mention being seen urgently and feeling reassured after a thorough exam. - **Conflicting experiences around surgical care:** one 1‑star review alleges missed major defects and mistakes in sexing pups after an emergency C‑section, which contrasts with multiple 5‑star reviews describing professionalism and careful communication.