Farm Vets in Lewes

## Summary Cliffe Veterinary Group Ltd is an RCVS-accredited practice set up for a wide range of work: small animals as well as farm and equine care, with on-site laboratory testing, diagnostic imaging and surgical facilities. The clinic also operates as a veterinary nurse training facility (per the provided clinic data). Recent reviewers most often mention clear explanations of treatment plans and costs (including during emergency consultations), with one account describing the opposite experience at reception (not being acknowledged on arrival). Concrete details owners mention include: emergency appointments for cats, step-by-step explanations of likely findings and “what depends on what,” and vets being patient with anxious owners and difficult-to-handle cats. ## Services Based on the website summary and reviews, the practice offers: - **Small animal, farm and equine veterinary care** (as described on the clinic website summary). - **Pet emergencies** (mentioned on the clinic website; emergency consultations are also described in reviews). - **Repeat prescriptions** (listed on the clinic website summary). - **On-site facilities**: laboratory, diagnostic imaging, and surgical facilities (website summary). - **Veterinary nurse training facility** (listed in the provided clinic data). - **Emergency veterinary service availability** described as **24/7 or extended hours** (listed in the provided clinic data; exact arrangement isn’t detailed in the website summary provided). ## People - **Vets (not named in the available information):** Reviews describe vets explaining issues, treatment options and costs throughout care, including in emergency situations. One review notes seeing two different vets who “clearly had lots of experience” and were “kind and patient” with both owner and very unwell dog. - **Reception team (not named):** Feedback is mixed. One reviewer describes receptionists being “so kind” when they brought in a deceased baby fox; another reviewer reports arriving with their dog and not being acknowledged because staff were on computers. ## Reviews **Google rating: 4.6 stars from 217 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Clear, ongoing cost and treatment explanations:** multiple reviewers mention transparency about treatment and costs, including explaining what might change depending on findings during treatment. - **Emergency care experiences:** reviewers describe getting emergency consultations for cats and feeling the process was handled “sensitively and efficiently.” - **Handling difficult or stressed pets:** one owner highlights patience and understanding with a “very grumpy, spicy” cat. - **Front-desk experience is inconsistent:** one account praises reception kindness in an emotionally difficult situation, while another reports not being acknowledged on arrival.

## Summary Cliffe Veterinary Group Ltd Equine Clinic is a solely equine practice and an **RCVS Accredited Equine Hospital**, offering both ambulatory and hospital-based care. The clinic is set up for **routine through emergency cases**, with **emergency care stated as available any time of day or night**, and facilities that include **surgical, imaging, and diagnostics capability**, plus **stabling for 20 inpatients** and **indoor/outdoor arenas for ridden and in-hand assessments**. From the latest reviews available, owners most often describe: - **Hospital-based treatment and surgery**, including a **colic case where surgery was performed** and the horse recovered. - **Practical handling for stressed or claustrophobic horses**, such as moving a horse to a more suitable barn placement so it could see a companion, and helping with loading to go home. - A generally **helpful front-desk experience** (receptionists described as polite and helpful), though there are also **a couple of recent 1-star ratings without written details**, so the reason for dissatisfaction isn’t clear from the text available. ## Services - **Equine-only veterinary care** (horses). - **Ambulatory and hospital services** (as described by the clinic). - **Routine veterinary care** (health checks referenced in reviews). - **Emergency veterinary care** (stated as available any time of day or night). - **Surgical services** (including colic surgery mentioned in a review). - **Imaging and diagnostics** (listed by the clinic). - **Inpatient care/stabling** (capacity stated as **20 inpatients**). - **Ridden and in-hand assessments** (indoor and outdoor arena listed by the clinic). - **Veterinary nurse training facility** (listed in the clinic data). ## People - **Alex**: mentioned by owners as providing ongoing support, including helping “nurse” horses back to health and being a key point of contact during difficult situations. - **Sophie**: named alongside Alex for support “from health checks to final goodbyes,” and for patience with questions. - **Ellie, Penny**: also named as helpful and patient with owners’ questions. - **Reception team**: described as consistently **helpful and polite** in the reviews available. ## Reviews **Google rating: 4.6 stars from 61 reviews.** Themes below are drawn from the latest written reviews available to us. - **Emergency/surgical outcomes**: one owner describes a **colic crisis** where the decision was between surgery or euthanasia, and says surgery went well and the horse survived. - **Accommodation for anxious horses**: examples include adapting stabling so a horse that “doesn’t like to be enclosed” could see a companion, allowing time in a field between treatments, and **help with loading** to go home. - **Service experience and facilities**: reviews mention a **clean, well-laid-out environment** and helpful reception staff. - **Mixed signals from ratings**: there are **two recent 1-star ratings without any written explanation**, so the specific concerns behind those ratings aren’t stated in the content available.

## Summary T W Couzens is described in multiple reviews as a *holistic* veterinary practice, with an emphasis on diet changes, “natural products,” and alternative therapies alongside clinical care. Reviewers repeatedly mention cases that hadn’t improved elsewhere—such as chronic gastrointestinal issues and skin/allergy problems—then improving after plans set by Tim or Kay. Several owners also note a consultation style that includes taking time to explain what’s happening, plus follow-up support like reading materials and email guidance. Concrete specifics mentioned by owners include: - Diet-led treatment plans for skin/allergy cases (including open, irritated wounds) with ongoing monitoring. - Management of chronic colitis with weight gain and return to normal activity after treatment. - Explanation-heavy appointments, plus “reading material and email support.” - Alternative/holistic therapies recommended and reported as effective by repeat clients. ## Services Services and capabilities mentioned in the available information include: - Holistic/alternative therapy approaches (described by owners as “alternative therapy” and “natural products and advice”). - Allergy and skin problem management, including red/open wounds and ongoing diet monitoring. - Digestive disease support (chronic colitis mentioned). - Care for complex/ongoing cases where owners report limited progress with previous vets. - Owner support materials and follow-up via email (as described in one review). ## People - **Tim** (vet): Frequently credited with turning around difficult cases, including a dog improving “within 48 hours” after six weeks of little progress elsewhere, and longer-term management of chronic colitis and a skin disorder. Reviewers also describe him as an advocate for alternative therapy and someone they would “trust…with any of my animals.” - **Kay** (vet): Mentioned for spending significant time on a dog with severe skin/allergy issues and providing detailed advice, guidance, and support—particularly around dietary changes. - **Gina** (team member): Noted as “very helpful” by one reviewer. - **Team/staff**: One reviewer specifically thanks “the ladies that work Tuesdays,” suggesting continuity with familiar staff for some clients. ## Reviews **Google rating: 4.9 stars from 53 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Owners often describe arriving after unsuccessful treatment elsewhere (including significant spend) and seeing noticeable improvement after switching here—sometimes rapidly (e.g., “within 48 hours”). - Holistic approaches are repeatedly referenced: diet changes, “natural products,” and alternative therapy. - Communication/support features in several reviews: taking time to explain conditions and offering extra resources such as reading material and email support. - Longer-term condition management is mentioned (e.g., chronic colitis, recurring skin disorders), with owners describing improved quality of life and ongoing monitoring.