Fairfield House Veterinary Surgery

Fairfield House Veterinary Surgery is an independent practice (established 1953) that treats companion animals, farm animals, and exotic animals. The clinic states it provides a 24-hour out-of-hours emergency service on its own premises with its own veterinary staff, and recent reviews also mention the emergency service being in-house. Owners describe being talked through multiple treatment options (including acupuncture), and several reviews highlight rapid access for urgent cases (being “fit in” when emergencies happen) plus proactive updates during inpatient care (phone calls as promised and a full handover at collection).

Services

• •24-hour out-of-hours emergency care for clients, provided on-site by the clinic’s own veterinary staff (as stated on the clinic website and echoed in reviews).
• •Care for companion animals, farm animals, and exotic animals (website).
• •Acupuncture discussed as a treatment option (review).
• •Home visits (review mentions a house visit for an ageing dog).
• •Oxygen support and overnight monitoring/hospitalisation are described in one emergency case (review mentions oxygen from a nurse and keeping a cat overnight for checks).
• •The practice is listed as a Veterinary Nurse Training facility (clinic data).

People

• •Ollie (vet; role implied in a home-visit review): described as calm, thorough, and highly communicative during a house visit for an ageing dog, making it easy for the owner to ask questions and feel informed.
• •Emily (vet): credited with handling an out-of-hours emergency for a cat, setting expectations honestly, calling with updates as promised, and providing a full update plus medication at discharge.
• •Connie (nurse): mentioned providing oxygen support during an emergency visit and being present at discharge for updates.
• •Abbie (reception/front desk; role implied): mentioned positively as the person who took the out-of-hours call.

Reviews

Google rating: 4.8 stars from 231 reviews. “”

• •In-house emergency care and urgent access: owners mention being seen quickly out of hours (e.g., called at 08:00 and seen at 08:30) and being “fit in” when emergencies arise.
• •Clear communication and options: reviews describe vets discussing options (including acupuncture) and keeping owners updated during treatment/inpatient stays.
• •Hands-on nursing and inpatient support: one account includes oxygen being given by a nurse and the pet being kept overnight for monitoring, followed by a detailed discharge update and medication.
• •Long-term relationships: multiple owners mention attending for many years (e.g., 20+ years; since 2014) and returning for routine annual check-ups as well as emergencies.
• •Minor criticism noted: one reviewer wished the exterior of the building were refreshed/painted.