Fairfield House Veterinary Surgery

Fairfield House Veterinary Surgery is an independent practice in Uckfield, established in 1953, treating companion animals, farm animals, and exotic animals. The clinic says it provides a 24-hour out-of-hours emergency service on its own premises with its own veterinary staff, and recent reviews continue to describe the emergency service as in-house. Owners regularly mention rapid access for urgent cases, clear discussion of treatment options including acupuncture, and thoughtful communication during ongoing care.

Services

• •24-hour emergency care: out-of-hours treatment is available on site, with reviews describing pets being seen quickly in urgent situations and kept in overnight when needed.
• •Animal types treated: the practice covers companion animals, farm animals, and exotic animals.
• •Consultations and treatment planning: reviews mention vets talking owners through different treatment options, including acupuncture.
• •Home visits and supportive care: owners describe house visits for older pets, as well as hands-on nursing support such as oxygen and overnight monitoring/hospitalisation during emergencies.
• •Routine, diagnostic, and compassionate care: recent feedback includes gentle handling for tests, help with urgent flare-ups, and very caring support around end-of-life appointments.
• •Training role: the practice is listed as a Veterinary Nurse Training facility.

Pricing

No published pricing information is currently available for this clinic.

People

• •Emily is praised for handling an out-of-hours cat emergency with clear, honest communication, regular updates, and a detailed discharge handover.
• •Connie is mentioned positively for nursing support during that emergency, including giving oxygen and helping at discharge.
• •Abbie is thanked for her help on the out-of-hours phone call.
• •Ollie is highlighted after a home visit for an ageing dog, with the owner describing her as calm, thorough, and easy to talk to.
• •Kirsty is singled out warmly by a client who has used the practice for more than 30 years.
• •Lucy Botham is praised for compassionate care that gave an older dog “a new lease of life”.

Reviews

Google rating: 4.8 stars from 235 reviews.

• •Recent feedback is overwhelmingly positive, with owners repeatedly describing the team as caring, kind, professional, and knowledgeable.
• •A strong theme is urgent and emergency care, including pets being fit in quickly, seen promptly out of hours, and monitored overnight with follow-up updates.
• •Owners also value the practice’s communication and approach to decision-making, mentioning staff who explain options clearly, discuss treatments such as acupuncture, and handle difficult moments with sensitivity.
• •Many reviews come from long-standing clients who have used the practice for years or even decades. The only minor practical criticism mentioned is the small, awkward car park.