Downland Veterinary Group – Vets in Hailsham
Clinic Overview
Downland Veterinary Group in Hailsham is part of IVC Evidensia and has been operating since 1946. It is listed as a veterinary nurse training facility, and the practice promotes a Welcome Pack and Pet Health Club®. Recent feedback is largely positive, with owners often praising clear explanations, reassurance, and caring support for cats, puppies, and ongoing problems such as skin allergies, though a small number of recent reviews raise concerns about phone service and costs.
Services
- •General veterinary care for common pets, with recent reviews mentioning cats, dogs, and young puppies.
- •Cat care, including routine consultations, post-operative support after a spay, and practical advice for a newly adopted stressed cat.
- •Nurse-led telephone advice, with Nurse Nicola specifically praised for giving reassurance and helpful guidance.
- •Ongoing support for skin and dermatology problems, including detailed discussions around a cat’s severe skin allergies.
- •First-visit care for young pets, with a positive review describing a caring first appointment for a 10-week-old puppy.
- •Pet Health Club® membership and a Welcome Pack are promoted by the practice.
- •The practice is listed as a veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Rita is named positively by a recent reviewer for an informative and relaxed consultation with their cat.
- •Nurse Nicola is mentioned positively for a telephone consultation that gave an owner reassurance and practical advice.
- •Victor is named by one reviewer as someone who “always looks after” their dog.
- •The reception team receives positive mentions for being helpful, although one recent reviewer reported a poor phone interaction.
Reviews
Google rating: 4.7 stars from 112 reviews.
- •Many reviewers describe the team as friendly, welcoming, professional, and reassuring, particularly when owners are worried about their pet.
- •Cat care stands out in recent feedback, with praise for help with skin allergies, a calm consultation with Rita, and good support during and after a cat’s spay.
- •Owners also value clear explanations and practical advice, including for first puppy visits and nurse telephone support.
- •A couple of recent reviews are notably negative, focusing on a lack of empathy during a phone enquiry and concern about the cost quoted for euthanasia.

