Showing 21-30 of 81 clinics
Our Score (81/100)
Cinque Ports Veterinary Group Ltd offers 24/7 emergency cover via Vets Now at Cinque Ports Veterinary Hospital, and is also described (in the clinic data) as a veterinary nurse training facility. Recent reviews include multiple emergency and end-of-life visits: some owners describe clear explanations, being listened to, and compassionate support (including a handwritten condolence card after a pet’s death). Other recent reviewers raise serious concerns about errors and administration—e.g., a lost urine sample, alleged misdiagnosis, billing for the wrong animal, difficulty obtaining full records when transferring, and an unexpected additional charge for using a “Cat Clinic” appointment.
Cinque Ports Veterinary Group Ltd offers 24/7 emergency cover via Vets Now at Cinque Ports Veterinary Hospital, and is also described (in the clinic data) as a veterinary nurse training facility. Recent reviews include multiple emergency and end-of-life visits: some owners describe clear explanations, being listened to, and compassionate support (including a handwritten condolence card after a pet’s death). Other recent reviewers raise serious concerns about errors and administration—e.g., a lost urine sample, alleged misdiagnosis, billing for the wrong animal, difficulty obtaining full records when transferring, and an unexpected additional charge for using a “Cat Clinic” appointment.
Grove Lodge Veterinary Group
Brighton
Our Score (81/100)
Grove Lodge Veterinary Group offers routine appointments alongside an out-of-hours arrangement with Vets Now for emergencies when the practice is closed. The clinic is accredited as a Gold Cat Friendly Clinic, and it’s also listed as a veterinary nurse training facility. Recent reviews most often describe a calm, patient experience—especially for cats and kittens—including staff taking time to answer lots of questions, and gentle handling to reduce stress. There is at least one very negative recent review (“Aw[e]ful experience”) without details, alongside a positive review from the same author, so experiences reported are not fully consistent. Concrete specifics owners mention: - Kitten first-visit care including vaccines, health check, and nail clipping. - Staff described as patient with “a million questions” during appointments. - Gentle, reassuring handling of cats to help them (and owners) feel at ease. - A Pet Health Club® Plus plan is mentioned on the website, with consultations included (no prices stated).
Grove Lodge Veterinary Group offers routine appointments alongside an out-of-hours arrangement with Vets Now for emergencies when the practice is closed. The clinic is accredited as a Gold Cat Friendly Clinic, and it’s also listed as a veterinary nurse training facility. Recent reviews most often describe a calm, patient experience—especially for cats and kittens—including staff taking time to answer lots of questions, and gentle handling to reduce stress. There is at least one very negative recent review (“Aw[e]ful experience”) without details, alongside a positive review from the same author, so experiences reported are not fully consistent. Concrete specifics owners mention: - Kitten first-visit care including vaccines, health check, and nail clipping. - Staff described as patient with “a million questions” during appointments. - Gentle, reassuring handling of cats to help them (and owners) feel at ease. - A Pet Health Club® Plus plan is mentioned on the website, with consultations included (no prices stated).
Coastway Veterinary Group
Brighton
Our Score (81/100)
Coastway Veterinary Group is a multi-site veterinary group (the website describes six surgeries) with an accredited Veterinary Hospital and a Veterinary Nurse Training facility. Based on the website and recent reviews, it’s set up for both routine care and more complex/urgent work: owners mention everything from annual check-ups and vaccinations through to emergency treatment, end-of-life care, and procedures such as an eye operation. Reviewers repeatedly describe staff taking time with nervous or anxious dogs (including using treats during exams), and one owner specifically notes a vet looked up the price of a kennel cough injection when asked. One reviewer reports a 30-minute delay at an appointment without being informed in advance.
Coastway Veterinary Group is a multi-site veterinary group (the website describes six surgeries) with an accredited Veterinary Hospital and a Veterinary Nurse Training facility. Based on the website and recent reviews, it’s set up for both routine care and more complex/urgent work: owners mention everything from annual check-ups and vaccinations through to emergency treatment, end-of-life care, and procedures such as an eye operation. Reviewers repeatedly describe staff taking time with nervous or anxious dogs (including using treats during exams), and one owner specifically notes a vet looked up the price of a kennel cough injection when asked. One reviewer reports a 30-minute delay at an appointment without being informed in advance.
Coast Veterinary Referrals is a referral-focused clinic specialising in orthopaedics for dogs and cats, with procedures and investigations centred on lameness and complex injuries. The website lists treatments including TPLO for cruciate ligament rupture, management of fractures/dislocations, patellar luxation and elbow dysplasia workups, Achilles injury treatment, and non‑surgical lameness investigations; stem cell treatment is also mentioned. Recent reviews frequently describe rapid progression from referral to assessment and surgery (including a case seen and operated on the same day after a weekend phone call), and follow-up visits such as a 6‑week post‑op check. One review strongly conflicts with the otherwise positive accounts, alleging a serious surgical error and poor accountability.
Coast Veterinary Referrals is a referral-focused clinic specialising in orthopaedics for dogs and cats, with procedures and investigations centred on lameness and complex injuries. The website lists treatments including TPLO for cruciate ligament rupture, management of fractures/dislocations, patellar luxation and elbow dysplasia workups, Achilles injury treatment, and non‑surgical lameness investigations; stem cell treatment is also mentioned. Recent reviews frequently describe rapid progression from referral to assessment and surgery (including a case seen and operated on the same day after a weekend phone call), and follow-up visits such as a 6‑week post‑op check. One review strongly conflicts with the otherwise positive accounts, alleging a serious surgical error and poor accountability.
St Annes Veterinary Group is a long-established veterinary practice (the website states over 70 years in service). Recent reviews most often describe calm, patient handling—particularly for anxious dogs—and a consistently friendly welcome for cat owners. One reviewer reports an appointment was cancelled shortly beforehand for a pigeon, with the practice said to have declined pigeons and cited avian flu/wild-bird restrictions, which the reviewer disputes. Concrete specifics mentioned in reviews include: - Taking extra time with a very nervous dog, letting the dog approach at her own pace and using treats, leading to a noticeably calmer visit. - Staff listening closely to owners’ concerns and helping them feel at ease during consultations. - Routine care experiences referenced for cats over multiple years. - A reported refusal/cancellation relating to bringing in a pigeon (species policy contested in the review).
St Annes Veterinary Group is a long-established veterinary practice (the website states over 70 years in service). Recent reviews most often describe calm, patient handling—particularly for anxious dogs—and a consistently friendly welcome for cat owners. One reviewer reports an appointment was cancelled shortly beforehand for a pigeon, with the practice said to have declined pigeons and cited avian flu/wild-bird restrictions, which the reviewer disputes. Concrete specifics mentioned in reviews include: - Taking extra time with a very nervous dog, letting the dog approach at her own pace and using treats, leading to a noticeably calmer visit. - Staff listening closely to owners’ concerns and helping them feel at ease during consultations. - Routine care experiences referenced for cats over multiple years. - A reported refusal/cancellation relating to bringing in a pigeon (species policy contested in the review).
Coastway Veterinary Group’s Lewes clinic is part of the Coastway Veterinary Group and is led by clinical director Paul Lawrence. Based on the website, it’s set up for routine care (such as booster vaccinations) alongside in-house dental and surgical work, supported by an operating theatre plus diagnostic and laboratory equipment. Reviews repeatedly mention clear, straight-talking explanations (often named around vet Karen Scott), long-term management of “multiple and complex issues” across several dogs, and thoughtful end-of-life support—including being talked through euthanasia, being encouraged to take a pet home for 24 hours to say goodbye, and receiving a personal condolence card afterwards. A recent review also notes a preference for not leaving “inexperienced vets taking alone consultations.”
Coastway Veterinary Group’s Lewes clinic is part of the Coastway Veterinary Group and is led by clinical director Paul Lawrence. Based on the website, it’s set up for routine care (such as booster vaccinations) alongside in-house dental and surgical work, supported by an operating theatre plus diagnostic and laboratory equipment. Reviews repeatedly mention clear, straight-talking explanations (often named around vet Karen Scott), long-term management of “multiple and complex issues” across several dogs, and thoughtful end-of-life support—including being talked through euthanasia, being encouraged to take a pet home for 24 hours to say goodbye, and receiving a personal condolence card afterwards. A recent review also notes a preference for not leaving “inexperienced vets taking alone consultations.”
Our Score (80/100)
Acorn Veterinary Surgery promotes a Pet Health Club® Plus plan where consultations are included (per its website). In the review set, owners describe a mix of strong clinical care and explanations (for example, a vomiting puppy visit where treatment and costs were explained) alongside recurring complaints about communication and customer handling—especially around pricing clarity and rigid vaccination booking rules. A separate theme is access: one long‑term client reports being unable to get timely appointments for an unwell dog and being told to phone at 8am for “on the day” slots, while another reviewer describes cost discussions feeling judgmental. Concrete points repeatedly mentioned: - Pet Health Club / “pet club” is referenced as “great value” and said to include consultations (website + review). - Puppy vaccinations and second-jab scheduling are a flashpoint in multiple reviews (owners disputing a “must be exactly 4 weeks” rule and describing being told to go elsewhere). - Pricing communication is disputed: one review cites a quoted £145 for a cat travel document but being charged £175, and another mentions VAT being added rather than shown upfront. - Some owners report clear explanations of treatment and costs during urgent illness (vomiting puppy), while others report poor bedside manner (including a distressing euthanasia comment) and “toxic” reception interactions.
Acorn Veterinary Surgery promotes a Pet Health Club® Plus plan where consultations are included (per its website). In the review set, owners describe a mix of strong clinical care and explanations (for example, a vomiting puppy visit where treatment and costs were explained) alongside recurring complaints about communication and customer handling—especially around pricing clarity and rigid vaccination booking rules. A separate theme is access: one long‑term client reports being unable to get timely appointments for an unwell dog and being told to phone at 8am for “on the day” slots, while another reviewer describes cost discussions feeling judgmental. Concrete points repeatedly mentioned: - Pet Health Club / “pet club” is referenced as “great value” and said to include consultations (website + review). - Puppy vaccinations and second-jab scheduling are a flashpoint in multiple reviews (owners disputing a “must be exactly 4 weeks” rule and describing being told to go elsewhere). - Pricing communication is disputed: one review cites a quoted £145 for a cat travel document but being charged £175, and another mentions VAT being added rather than shown upfront. - Some owners report clear explanations of treatment and costs during urgent illness (vomiting puppy), while others report poor bedside manner (including a distressing euthanasia comment) and “toxic” reception interactions.
Medivet Brighton is part of the wider Medivet network (not an independent practice). The clinic advertises 24-hour emergency care, with an overnight emergency consultation fee of £130 for consultations between 7pm and 9am. The clinic website also highlights a FREE Mobility Pain Check offer (available until 30 November). From the latest reviews, it appears set up for routine pet care for new owners (especially kittens and puppies): owners mention first vaccinations, worm tablets, weigh-ins, a free check-up, and nail clipping. Reviews also describe reception staff giving general advice over the phone. One recent review alleges abusive behaviour by a named vet and dissatisfaction with complaint handling, while many other recent reviews describe calm, reassuring appointments and clear explanations.
Medivet Brighton is part of the wider Medivet network (not an independent practice). The clinic advertises 24-hour emergency care, with an overnight emergency consultation fee of £130 for consultations between 7pm and 9am. The clinic website also highlights a FREE Mobility Pain Check offer (available until 30 November). From the latest reviews, it appears set up for routine pet care for new owners (especially kittens and puppies): owners mention first vaccinations, worm tablets, weigh-ins, a free check-up, and nail clipping. Reviews also describe reception staff giving general advice over the phone. One recent review alleges abusive behaviour by a named vet and dissatisfaction with complaint handling, while many other recent reviews describe calm, reassuring appointments and clear explanations.
Claremont Veterinary Group Ltd
Bexhill On Sea
Our Score (80/100)
Established in 1979, Claremont Veterinary Group Ltd is an RCVS General Practice offering small‑animal care, including routine appointments and more complex work such as keyhole (laparoscopic) surgery and a cardiology referral service. The practice is set up with in‑house diagnostics (lab tests, X‑ray and ultrasound), and owners also mention a spacious reception area. Recent reviews include detailed accounts of an emergency operation carried out by vet Alex with step‑by‑step explanations, and end‑of‑life consultations described as unhurried and calmly handled—alongside multiple complaints about pricing and feeling that extra services were added.
Established in 1979, Claremont Veterinary Group Ltd is an RCVS General Practice offering small‑animal care, including routine appointments and more complex work such as keyhole (laparoscopic) surgery and a cardiology referral service. The practice is set up with in‑house diagnostics (lab tests, X‑ray and ultrasound), and owners also mention a spacious reception area. Recent reviews include detailed accounts of an emergency operation carried out by vet Alex with step‑by‑step explanations, and end‑of‑life consultations described as unhurried and calmly handled—alongside multiple complaints about pricing and feeling that extra services were added.
Pet Doctors Seaford
Seaford
Our Score (80/100)
Pet Doctors Seaford is part of the Pet Doctors Veterinary Group (established in 1998) and is listed as a veterinary nurse training facility. Recent reviews focus heavily on compassionate end‑of‑life care (including a bereavement card with sunflower seeds sent afterwards), prompt handling of minor urgent issues (a torn claw was seen within 15 minutes), and clear follow‑up advice for ongoing care—especially for older pets.
Pet Doctors Seaford is part of the Pet Doctors Veterinary Group (established in 1998) and is listed as a veterinary nurse training facility. Recent reviews focus heavily on compassionate end‑of‑life care (including a bereavement card with sunflower seeds sent afterwards), prompt handling of minor urgent issues (a torn claw was seen within 15 minutes), and clear follow‑up advice for ongoing care—especially for older pets.