GoPet Services – Vets in Bexhill On Sea
Clinic Overview
GoPet Services describes itself as an independent veterinary clinic. The website highlights end-of-life care (including at-home visits), vaccinations, and pet travel/animal health certificates, with emergency care available if you call for urgent needs. Recent reviews add concrete examples of what they’re doing in day-to-day practice: dental work (including multiple extractions), minor surgery to remove tumours, and follow-up contact after procedures (a next-morning check-in call was mentioned). Reviews also show a split in experiences: many describe patient handling for nervous animals (treats, getting down on the floor, allowing time to settle), while a small number report serious dissatisfaction (post-surgery outcome concerns and being removed from the practice register after complaining).
Services
- •End-of-life care, including euthanasia at home (website; multiple reviews).
- •Vet home visits (website).
- •Vaccinations (website).
- •Pet travel / animal health certificates (website).
- •Emergency care: stated as available; clients are advised to call for urgent needs (website).
- •Dental procedures: tooth extraction and dental surgery with multiple teeth removed (reviews).
- •Minor surgery: removal of tumours (review).
- •Nail clipping and anal gland expression performed while under anaesthetic for dental surgery (review).
- •Assessment of seizures with thorough examination and explanations (review).
- •“Sniff session” visits described as a safe indoor environment for treat-finding and positive handling (review).
People
- •Charlotte (vet): described as taking time with a nervous dog before examining—sitting on the floor with treats to build trust (review).
- •Dimitri (vet): similarly described as patient with a nervous dog, sitting on the floor to “make friends” before checking the dog over (review).
- •Lindsay and Cassie: attended a home euthanasia visit; described as arriving around the agreed time and helping keep the dog relaxed with a peaceful, low-stress final moment (review).
- •Reception team: mentioned as helpful explaining a care plan and accommodating a “get familiar” visit for another dog with treats (reviews).
Reviews
Google rating: 4.8 stars from 158 reviews. “”
- •Gentle, patient handling—especially for anxious pets: sitting on the floor, using treats, and allowing time before examination; owners say this changed their dogs’ comfort with vet visits (reviews).
- •Dental care experiences are frequently positive: examples include a tooth extraction and dental surgery with 7 teeth removed, plus nails clipped and anal glands done during the same anaesthetic (reviews).
- •Communication and follow-up are noted: clear explanations during appointments and a next-morning phone call after dental surgery to check recovery (reviews).
- •End-of-life support at home is a deciding factor for some: owners mention choosing or contacting GoPet specifically for home euthanasia, describing calm and peaceful visits (reviews).
- •Negative experiences are also reported: one review alleges a dog was worse 10 months after surgery and says they were told to find another vet; another alleges being charged a lot for medication, called a liar on the phone, and being removed from the practice register after raising concerns (reviews).
Animals Treated at GoPet Services
Animals We Treat
Companion Animals
Opening Hours – GoPet Services
Opening Hours
Hours
Reviews for GoPet Services
Note: Showing the 5 most recent Google reviews out of 158 we track in total. Recent reviews may not be representative of overall sentiment.
Mr O
a week ago
10 months after surgery my dog can barely walk, he is 100% worse from the operation. When I complained I was asked to find another vet. 10 months on and he cant walk.
Fiona Sanderson and Andrew Fuller
3 weeks ago
Fantastic service and lovely staff Looked after Alfie really well when he had a tooth out. highly recommended.
Claire O'Halloran
a month ago
As a vets, they are helpful/friendly/caring/informative, with a clearly displayed pricelist & I wouldn't hesitate to bring my Labrador here again if he needs help. He had a minor operation to remove a couple of tumours earlier in the year & I couldn't have been kept more informed or put at ease! We actually swapped to GoPet, as they offer home euthanasia. I'm hoping we wont need that service for many years to come, but when that day comes, it helps me to know my (nearly 11yr old deaf boy) will begin his next journey surrounded by home comforts & his loving family. For the last 4 weeks however, we have attended a sniff session at the practice which my boy absolutely loves! It's a safe, dry environment where he does what he does best - sniff out treats & gets plenty of cuddles along the way. Thank you to all the lovely staff! ❤️
Hana Lambourne
a month ago
Charge u lots of money for medicines that cause animal to put in weight. Call u a liar on the phone then strike u off their register when u call them out on it. Avoid this vets. And I'm autistic as well so if this is how they treat mh people with therapy dogs? AVOID AVOID AVOID
R&G 69
a month ago
The best veterinary practice, all what you need for your pets
F Macintyre
a week ago
We are new to GoPet and I am honestly so impressed and delighted with their service. I had to have something looked at with my dog and vet Charlotte was brilliant. Understood that my dog who is nervous of vets, needed time to get to know her before exploring the issue we came in for. She sat on the ground with a tub of treats and made friends with her. This has totally changed how my dog feels about the vet visits and when we came in for a follow up, instead of having a scared worried dog, she happily trotted in and was happy to be seen even by a different vet Dimitri, who again was happy to sit on the floor with her to make friends before checking her over. Wonderfully welcoming and accomodating receptionist too when i wanted to bring my other dog in to just familiarise him with the new vets, she gave him some treats to make him feel welcome. Keep doing what you are doing because vet practices like yours are hard to find!
Lucy
a week ago
Oscar and I love the new vet at GoPet! So friendly, professional and thorough. Thank you so much, signed both cats up to their care plan after receptionist was super helpful talking everything through too. Oscar purred throughout the whole consultation and almost fell asleep. Highly recommend. Ps, that is his happy face!
julia May
a month ago
My little dog Prince came in on Tuesday to have dental surgery....he had 7 teeth removed....i was very impressed with the whole experience, I have just moved from Coopers vets in Hastings to Go pet... I was extremely worried about Poo since, as he is 9 1/2 , but it all went very well... The staff were all very welcoming and professional and they even clipped his nails and did his anal glands whilst he was under the anaesthetic... I had a phone call the next morning to see how he was, and the whole experience was very calm and smooth. And I have a dog with white teeth and no more dragon breath! Many thanks
Amie Anderson
a month ago
We had to bring our dog, Ember, in today after she experienced her first seizure during the night, and I cannot thank the team enough. From the moment we walked in, all the staff were so welcoming and friendly, which really helped put us at ease. The vet we saw was absolutely lovely – she examined Ember thoroughly and took the time to explain everything clearly. She was also incredibly patient and gentle, especially as Ember tends to get quite anxious at the vet. We left feeling reassured and very well looked after. I’m so grateful for the kindness and professionalism shown – highly recommend this practice.
SUZANNE DRAKE
2 months ago
It was time to say a final goodbye to my precious dog. Although I wasn't registered with GoPet, I called and explained that I needed to have him put to sleep at home (a service my vet does not currently offer), they registered my details and said the vet would be with me about 11.00. Lindsay and Cassie arrived just after 11.00. I couldn't have wished for more caring, kind professionals to help my boy on his final sleep. He was completely relaxed with them, and his final moments were peaceful and stress-free. I can't recommend them highly enough for their caring, extremely knowledgeable, and professional service. Thank you from the bottom of my broken heart, Lindsay & Cassie, and the GoPet team
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