Broad Oak Vets – Vets in Bexhill On Sea
Clinic Overview
Broad Oak Vets describes itself as an independent practice, offering care ranging from routine appointments through to emergency surgery, with out-of-hours care provided by Vets Now. Reviews repeatedly point to a practice that prioritises calm handling and clear explanations—owners mention vets taking time to explain what’s wrong, booking short-notice rechecks, and adapting handling for small pets (for example, examining rabbits on the ground to reduce stress). Multiple reviewers also note continuity of staff (including a comment about 4 permanent vets) and that the team has helped with urgent cases when other practices said no.
Services
Based on the clinic website summary and the latest reviews, Broad Oak Vets is referenced as providing
- •Diagnostics (listed on the clinic website)
- •Pain management (listed on the clinic website)
- •Dental care (listed on the clinic website)
- •Emergency surgery (listed on the clinic website)
- •Urgent same-day/short-notice care (reviewers describe being helped “at a moment’s notice” for urgent treatment)
- •Antibiotics and follow-up checks (one owner reports a leg issue assessed, antibiotics given, and a check-up booked a few days later)
- •Nail clipping including for anxious pets (an owner reports staff successfully trimming an anxious dog’s nails when others couldn’t; another describes rabbit nail cutting handled calmly)
- •Rabbit care (owners specifically describe appointments for rabbits being run in a low-stress way, with questions answered)
- •Worming treatment supply (one owner describes being given wormer promptly when requested)
- •Vaccinations (mentioned by an owner returning for vaccinations)
- •Out-of-hours arrangement: out-of-hours care is stated to be provided by Vets Now (as described on the website)
People
No individual clinicians are named in the information provided, but reviewers consistently mention
- •Reception team: described as friendly and helpful; several owners highlight the welcome on arrival and ease of arranging care.
- •Vets: repeatedly described as taking time to explain what’s going on and handling animals gently; one owner notes their pet’s issue was assessed and treated with antibiotics, with a planned recheck a few days later.
- •Nursing/support staff: one reviewer specifically mentions a nurse helping with a “very wriggly” dog.
- •Continuity: one owner says it’s “always the same staff,” and another mentions there are 4 permanent vets, which some owners see as helpful for ongoing conditions.
Reviews
Google rating: 4.8 stars from 31 reviews. “”
- •Clear explanations and unhurried consults: owners say the vets take time to explain what’s wrong and answer questions.
- •Low-stress handling, including small pets: rabbits described as calmer with the appointment done on the ground; anxious pets (including nail trims) are mentioned as being managed successfully.
- •Responsiveness for urgent problems: at least one reviewer reports the practice helped quickly with a cat needing urgent treatment when others declined.
- •Continuity and being “clued up” on ongoing cases: one owner with repeated visits for a cat says staff were consistently aware of the condition each time.
- •Cost perceptions vary by experience but trend positive: multiple reviewers say fees felt “reasonable” or “much lower” than past vets, though no specific prices are given.
Animals Treated at Broad Oak Vets
Animals We Treat
Companion Animals
Opening Hours – Broad Oak Vets
Opening Hours
Hours
Reviews for Broad Oak Vets
Note: Showing the 5 most recent Google reviews out of 31 we track in total. Recent reviews may not be representative of overall sentiment.
Kat Woollard-Kelly
in the last week
Absolute gem of a place, very friendly reception staff and the best vets in the area in my opinion. They take time to explain properly what’s wrong with your pet, always treat them with utmost care and nothing is too much trouble. I wouldn’t trust anyone else to look after my cats now .
Jan Bowles
a week ago
Really efficient vets. Very peaceful with 4 permanent vets. Highly recommend
Mezzie
2 weeks ago
My little one was well cared for, gentle and thoughtful approach... and a happy dog...:-)
rogue spillane
2 months ago
Amazingly compassionate with humans and animals and they have the animals best interests at heart we are really appreciative of the staff at Broad oaks and the service they provided. Thank you
Tania Bonser
2 months ago
Exceptional and pet focused veterinary practices, lovely kind people who know what they are doing.
Abigail Constable
2 months ago
I have two very happy bunnies after a very relaxing stress free experience at the vets. The vet was so good with both of my rabbits, and was able to answer any questions I had. When it comes to cutting rabbit nails I haven't had the best experience at other vets and found it hard to find a vet who actually knows how to deal with rabbits. Today went so smoothly, we did the appointment on the ground which avoided any attempts to jump off the table. This was so much better for them (and for me) and is definitely the way to go. I also have the pet rabbit plan for both of my rabbits, which is such a good deal as it covers all there costs for the year. Will be back again soon for the vacancies which I know will go just as smoothly as it did last year.
jenny capps
7 months ago
They helped at a moments notice with our cat, who needed urgent medical treatment, when other vets in the area had said no. They are most friendliest and helpfull stall and the vets themselves go above and beyond. Kids would highly recommend this vets above all the others :)
Clare Gaster
9 months ago
Superb service. The receptions are so friendly and helpful and the vets and support staff have been incredible. My cat has had to have several visits over the last couple of months and each time all the staff involved and been completely clued up on her condition and wonderful with her. It's also worth mentioning it's always the same staff which makes a nice change. The prices seem much lower than those I've had in the past too which is a huge relief. A huge thank you frommyself and Lulu. ❤️
L Z
10 months ago
Recently had a bad experience with another vet near by so we wanted to change. We found them and wanted to try it out so booked our boy in as he had an issue with his leg. Took him today and couldn’t be happier. The receptionist and all the staff was absolutely lovely. The vet checked his leg out and provided him with antibiotics and booked him in for a checkup a few days later. Our boy is also very anxious and bad for having his nails done and they said let’s just give it a try and they did it (no one has been able to do this before so you can see how relaxed he was) We was so pleased at this point we registered our dogs there straight away. We also have a litter coming on the way and when we asked the previous vets for some wormer they said to sort it out ourselves, broad oaks was more than happy to help and gave it to us there and then. Was more than pleased with the service provided by them and would highly recommend them! As you can see he is now home and happy!
Elise Putland
a year ago
Absolutely amazing! After a good couple of decades of owning many types of pets (but mainly dogs) I have finally found a vet practice that I feel confident with. The reception staff were so welcoming, the nurse that helped with my very wriggly dog was incredible and the wonderful vets who are clearly very knowledgeable and genuinely care. I couldn’t be happier. Oh and the fees, well all I can say is I was pleasantly surprised at how reasonable they were! Thank you Broad Oak Vets 🐶
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