
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Sussex Coast Vets, located in Bexhill-On-Sea, is a veterinary facility that also functions as a Veterinary Nurse Training center. The clinic has a Google Maps rating of 4.3 stars from 449 reviews, indicating a generally positive reception from clients.
The reviews highlight a mixture of experiences. On the positive side, customers have praised the clinic for its welcoming atmosphere and competent staff. Notably, Ian, one of the vets, is recognized for his knowledge and ability to make clients and their pets feel comfortable, as mentioned in a 5-star review by Vincent Dempsey. Other reviewers, like Jane Elizabeth Doyle and Alison Fellows, have shared positive encounters, praising the friendly staff and thorough explanations from the vets, as well as the convenience of having a pet plan.
However, there are some concerns raised in the reviews. For instance, one customer expressed dissatisfaction with the clinic's responsiveness and diagnostic capabilities, citing long wait times on the phone and the need to self-diagnose their pet's condition. Another customer, Erin Hardwick, reported a negative experience, mentioning a lack of empathy and ineffective treatments over several months, ultimately leading them to seek care elsewhere.
Overall, Sussex Coast Vets seems to have a competent and friendly team, but there are areas, such as phone responsiveness and handling complex cases, where improvements could enhance the customer experience. Pricing details are not explicitly mentioned, but concerns about cost and company ownership have been noted by some reviewers.
Veterinary nurse training provided
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