Southdown Veterinary Group - Hove – Vets in Hove
Clinic Overview
Southdown Veterinary Group is part of the CVS Group (the clinic email domain is cvsvets.co.uk). The website describes a small‑animal practice with in‑house diagnostics (on‑site lab, X‑ray and ultrasound) and a broad species remit that includes dogs, cats, rabbits and other small mammals, plus a range of birds (including backyard poultry and birds of prey). It’s also listed as an RCVS General Practice and a Cat Friendly Clinic (Silver), and it’s noted as a Veterinary Nurse Training facility.
From the latest reviews available to us, owners most often mention
- •Neutering with “very good aftercare” (one review specifically mentions a pet being neutered and aftercare afterwards).
- •Staff explaining things clearly (patients described as “patient” and “informative”).
- •Some friction around admin/communication and fees, including a pet travel health certificate appointment reportedly cancelled the day before travel, and a medication renewal request that led to a £60 visit fee being required.
Services
Services and capabilities mentioned on the clinic website and/or in reviews include
- •Consultations
- •Surgery, including neutering (explicitly mentioned in reviews)
- •Dentistry
- •Diagnostic tests & imaging (website lists X‑ray and ultrasound; also an on‑site lab)
- •Vaccinations
- •Microchipping
- •Parasite control (one review references being “free of fleas”)
- •Nurse clinics
- •Blood pressure checks
- •Grooming & nail clipping
- •Anal sac expression
- •Six‑month health checks
- •Pet travel documentation (GB) (also referenced in reviews as a health certificate for travel)
- •Home visits
Emergency care (as stated on the website): emergencies during normal opening hours are handled by contacting the practice; out of hours, emergency care is provided by Vetcall Emergency Clinic.
Species listed on the website include: dogs, cats, rabbits, hamsters, guinea pigs, gerbils, ferrets, and multiple bird types (small/large cage birds, backyard poultry, birds of prey, wild birds).
Pricing
- •£60: A reviewer reports being told they would need to pay £60 for a visit in order to renew supplies of two medications for a cat.
- •Another reviewer describes being quoted a lower price by phone for a travel health certificate, then being given a much higher quote after booking (no amounts provided).
People
No individual vets or nurses are named in the information provided. In reviews, owners describe
- •The reception and veterinary team as “patient” and “informative” during visits.
- •Aftercare following neutering being “very good” (no specific staff member named).
Reviews
Google rating: 4.5 stars from 88 reviews.
- •Aftercare after procedures: one owner highlights “very good aftercare” following neutering.
- •Communication style during appointments: multiple visits described as “patient” and “informative,” with praise for both reception and the veterinary team.
- •Admin/communication issues in specific situations: one reviewer reports a pet travel health certificate appointment being cancelled the day before travel and says they had to push for an alternative clinic.
- •Fees and process frustrations: one reviewer reports a £60 visit requirement to renew medications, and another reports a phone quote for travel paperwork changing significantly after booking.
Special Services
Animals Treated at Southdown Veterinary Group - Hove
Animals We Treat
Companion Animals
Opening Hours – Southdown Veterinary Group - Hove
Opening Hours
Hours
Reviews for Southdown Veterinary Group - Hove
Note: Showing the 5 most recent Google reviews out of 88 we track in total. Recent reviews may not be representative of overall sentiment.
angelina silva
4 months ago
Disappointing Experience with Health Certificate appointment for traveling abroad and poor communication about pricing . I am writing this review to express my dissatisfaction with my recent experience at your clinic regarding the appointment for a health certificate, which was cancelled just a day before my travel. The lack of professionalism displayed was incredibly frustrating, especially as I was not informed of any potential issues until the last moment. The uncertainty and stress caused during this time were unnecessary and could have been avoided with better communication. Furthermore, I had to take the initiative to demand an alternative clinic to address the issue, which added to my frustration. Also the pricing was incorrectly quoted over the phone , once I booked the appointment the vet gave me a much higher quote with no explanation. I expected a higher standard of service, especially considering the importance of obtaining this certificate in a timely manner. I hope that you will take this feedback seriously and make the necessary improvements to prevent future occurrences for other clients.
angelina silva
2 months ago
Disappointing Experience with Health Certificate appointment for traveling abroad and poor communication about pricing . I am writing this review to express my dissatisfaction with my recent experience at your clinic regarding the appointment for a health certificate, which was cancelled just a day before my travel. The lack of professionalism displayed was incredibly frustrating, especially as I was not informed of any potential issues until the last moment. The uncertainty and stress caused during this time were unnecessary and could have been avoided with better communication. Furthermore, I had to take the initiative to demand an alternative clinic to address the issue, which added to my frustration. Also the pricing was incorrectly quoted over the phone , once I booked the appointment the vet gave me a much higher quote with no explanation. I expected a higher standard of service, especially considering the importance of obtaining this certificate in a timely manner. I hope that you will take this feedback seriously and make the necessary improvements to prevent future occurrences for other clients.
Peter Bartram
4 months ago
Having acquired a cat from his previous owner, I requested renewal supplies of two of his medications. After three days I got no response, and when I phoned again was told I would have to pay £60 for a visit to get that done. This seems exorbitant and unnecessary, and I am thinking of going to another vet practice.
Peter Bartram
2 months ago
Having acquired a cat from his previous owner, I requested renewal supplies of two of his medications. After three days I got no response, and when I phoned again was told I would have to pay £60 for a visit to get that done. This seems exorbitant and unnecessary, and I am thinking of going to another vet practice.
Andree Hill
5 months ago
Brought our floppsie here for neutering, brilliant staff very helpful and very good aftercare thank you Mr &Mrs hill
Andree Hill
2 months ago
Brought our floppsie here for neutering, brilliant staff very helpful and very good aftercare thank you Mr &Mrs hill
Annette Horn
5 months ago
Caitlin Hallahan
a year ago
Been here multiple times with my dogs, every time, I am so astounded with how patient, informative and caring they have been! Reception and the veterinary team have been great in all aspects ! Thank you ❤️
Caitlin Hallahan
a year ago
Been here multiple times with my dogs, every time, I am so astounded with how patient, informative and caring they have been! Reception and the veterinary team have been great in all aspects ! Thank you ❤️
Zombie 187
3 years ago
My dogs had a great time at the vet & are free 9f flees lol, They had a clean bill of health & the staff was lovely & very respectful
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