Southdown Veterinary Group - Hove | Vets in Hove, East Sussex

Southdown Veterinary Group is part of the CVS Group (the clinic email domain is `cvsvets.co.uk`). The website describes a small‑animal practice with in‑house diagnostics (on‑site lab, X‑ray and ultrasound) and a broad species remit that includes dogs, cats, rabbits and other small mammals, plus a range of birds (including backyard poultry and birds of prey). It’s also listed as an RCVS General Practice and a Cat Friendly Clinic (Silver), and it’s noted as a Veterinary Nurse Training facility.

From the latest reviews available to us, owners most often mention

•Neutering with “very good aftercare” (one review specifically mentions a pet being neutered and aftercare afterwards).
•Staff explaining things clearly (patients described as “patient” and “informative”).
•Some friction around admin/communication and fees, including a pet travel health certificate appointment reportedly cancelled the day before travel, and a medication renewal request that led to a £60 visit fee being required.

Services

Services and capabilities mentioned on the clinic website and/or in reviews include

•Consultations
•Surgery, including neutering (explicitly mentioned in reviews)
•Dentistry
•Diagnostic tests & imaging (website lists X‑ray and ultrasound; also an on‑site lab)
•Vaccinations
•Microchipping
•Parasite control (one review references being “free of fleas”)
•Nurse clinics
•Blood pressure checks
•Grooming & nail clipping
•Anal sac expression
•Six‑month health checks
•Pet travel documentation (GB) (also referenced in reviews as a health certificate for travel)
•Home visits

Emergency care (as stated on the website): emergencies during normal opening hours are handled by contacting the practice; out of hours, emergency care is provided by Vetcall Emergency Clinic.

Species listed on the website include: dogs, cats, rabbits, hamsters, guinea pigs, gerbils, ferrets, and multiple bird types (small/large cage birds, backyard poultry, birds of prey, wild birds).

Pricing

•£60: A reviewer reports being told they would need to pay £60 for a visit in order to renew supplies of two medications for a cat.
•Another reviewer describes being quoted a lower price by phone for a travel health certificate, then being given a much higher quote after booking (no amounts provided).

People

No individual vets or nurses are named in the information provided. In reviews, owners describe

•The reception and veterinary team as “patient” and “informative” during visits.
•Aftercare following neutering being “very good” (no specific staff member named).

Reviews

Google rating: 4.5 stars from 88 reviews.

•Aftercare after procedures: one owner highlights “very good aftercare” following neutering.
•Communication style during appointments: multiple visits described as “patient” and “informative,” with praise for both reception and the veterinary team.
•Admin/communication issues in specific situations: one reviewer reports a pet travel health certificate appointment being cancelled the day before travel and says they had to push for an alternative clinic.
•Fees and process frustrations: one reviewer reports a £60 visit requirement to renew medications, and another reports a phone quote for travel paperwork changing significantly after booking.

Reviews for Southdown Veterinary Group - Hove

Note: Showing the 5 most recent Google reviews out of 88 we track in total. Recent reviews may not be representative of overall sentiment.

angelina silva

4 months ago

Disappointing Experience with Health Certificate appointment for traveling abroad and poor communication about pricing . I am writing this review to express my dissatisfaction with my recent experience at your clinic regarding the appointment for a health certificate, which was cancelled just a day before my travel. The lack of professionalism displayed was incredibly frustrating, especially as I was not informed of any potential issues until the last moment. The uncertainty and stress caused during this time were unnecessary and could have been avoided with better communication. Furthermore, I had to take the initiative to demand an alternative clinic to address the issue, which added to my frustration. Also the pricing was incorrectly quoted over the phone , once I booked the appointment the vet gave me a much higher quote with no explanation. I expected a higher standard of service, especially considering the importance of obtaining this certificate in a timely manner. I hope that you will take this feedback seriously and make the necessary improvements to prevent future occurrences for other clients.

2 months ago

Peter Bartram

Having acquired a cat from his previous owner, I requested renewal supplies of two of his medications. After three days I got no response, and when I phoned again was told I would have to pay £60 for a visit to get that done. This seems exorbitant and unnecessary, and I am thinking of going to another vet practice.

Andree Hill

5 months ago

Brought our floppsie here for neutering, brilliant staff very helpful and very good aftercare thank you Mr &Mrs hill

Annette Horn

Caitlin Hallahan

a year ago

Been here multiple times with my dogs, every time, I am so astounded with how patient, informative and caring they have been! Reception and the veterinary team have been great in all aspects ! Thank you ❤️

Zombie 187

3 years ago

My dogs had a great time at the vet & are free 9f flees lol, They had a clean bill of health & the staff was lovely & very respectful

Southdown Veterinary Group - Hove