Cliffe Veterinary Group Ltd Equine Clinic

Cliffe Veterinary Group Ltd Equine Clinic is a solely equine practice and an RCVS Accredited Equine Hospital, offering both ambulatory and hospital-based care. The clinic is set up for routine through emergency cases, with emergency care stated as available any time of day or night, and facilities that include surgical, imaging, and diagnostics capability, plus stabling for 20 inpatients and indoor/outdoor arenas for ridden and in-hand assessments.

From the latest reviews available, owners most often describe

• •Hospital-based treatment and surgery, including a colic case where surgery was performed and the horse recovered.
• •Practical handling for stressed or claustrophobic horses, such as moving a horse to a more suitable barn placement so it could see a companion, and helping with loading to go home.
• •A generally helpful front-desk experience (receptionists described as polite and helpful), though there are also a couple of recent 1-star ratings without written details, so the reason for dissatisfaction isn’t clear from the text available.

Services

• •Equine-only veterinary care (horses).
• •Ambulatory and hospital services (as described by the clinic).
• •Routine veterinary care (health checks referenced in reviews).
• •Emergency veterinary care (stated as available any time of day or night).
• •Surgical services (including colic surgery mentioned in a review).
• •Imaging and diagnostics (listed by the clinic).
• •Inpatient care/stabling (capacity stated as 20 inpatients).
• •Ridden and in-hand assessments (indoor and outdoor arena listed by the clinic).
• •Veterinary nurse training facility (listed in the clinic data).

People

• •Alex: mentioned by owners as providing ongoing support, including helping “nurse” horses back to health and being a key point of contact during difficult situations.
• •Sophie: named alongside Alex for support “from health checks to final goodbyes,” and for patience with questions.
• •Ellie, Penny: also named as helpful and patient with owners’ questions.
• •Reception team: described as consistently helpful and polite in the reviews available.

Reviews

Google rating: 4.6 stars from 61 reviews. - Emergency/surgical outcomes: one owner describes a colic crisis where the decision was between surgery or euthanasia, and says surgery went well and the horse survived.

• •Accommodation for anxious horses: examples include adapting stabling so a horse that “doesn’t like to be enclosed” could see a companion, allowing time in a field between treatments, and help with loading to go home.
• •Service experience and facilities: reviews mention a clean, well-laid-out environment and helpful reception staff.
• •Mixed signals from ratings: there are two recent 1-star ratings without any written explanation, so the specific concerns behind those ratings aren’t stated in the content available.