Sussex Coast Vets – Vets in St. Leonards-On-Sea
Clinic Overview
- Positive comments mention kind handling, including a nervous dog being made comfortable and a cat owner describing a vet as gentle and affectionate. - Some owners speak very highly of the clinical care in more serious cases, including multi-day treatment, surgery and home end-of-life support. - The most consistent complaint is reliability, with reports of branch closures linked to staff shortages and difficulty getting through by phone.
Services
- •General vet care for cats and dogs: Reviews describe routine appointments and ongoing care for both species.
- •Preventive care and pet plan support: Owners mention a pet plan that includes worming and flea treatment.
- •Nurse and vet appointments: Reviews mention nurse-led checks as well as follow-up assessment by a vet.
- •Surgery and clinical procedures: Reported examples include removal of two lumps from a dog.
- •Inpatient treatment and monitoring: One owner said their dog spent three days and nights receiving treatment, with discussion around the best course of action.
- •End-of-life care: Reviews mention a calm, dignified euthanasia at home.
- •Handling of nervous or anxious pets: Positive feedback includes a nervous dog being put at ease during treatment and a cat owner praising a vet’s gentle manner.
Pricing
No published pricing information is currently available for this clinic.
People
- •Steven / Stephen (vet): Praised in reviews for listening to concerns, discussing treatment options, supporting a dog through multi-day care, carrying out lump removals, and providing calm end-of-life care at home.
- •Ellie: Named by one owner as part of the team involved in at-home euthanasia.
- •Reception and front-desk team: Several reviews describe reception staff as nice, smiling and efficient, including some otherwise critical comments.
Reviews
Google rating: 4.1 stars from 199 reviews. Recent feedback is mixed overall.
- •Positive comments mention kind handling, including a nervous dog being made comfortable and a cat owner describing a vet as gentle and affectionate.
- •Some owners speak very highly of the clinical care in more serious cases, including multi-day treatment, surgery and home end-of-life support.
- •The most consistent complaint is reliability, with reports of branch closures linked to staff shortages and difficulty getting through by phone.
- •A number of negative reviews also mention staff manner and communication, with some describing vets as dismissive or condescending and one owner upset by how treatment and costs were explained during a consultation.

