Emergency Vets in Uckfield

## Summary Fairfield House Veterinary Surgery is an **independent** practice (established **1953**) that treats **companion animals, farm animals, and exotic animals**. The clinic states it provides a **24-hour out-of-hours emergency service on its own premises with its own veterinary staff**, and recent reviews also mention the **emergency service being in-house**. Owners describe being talked through **multiple treatment options** (including **acupuncture**), and several reviews highlight **rapid access for urgent cases** (being “fit in” when emergencies happen) plus **proactive updates during inpatient care** (phone calls as promised and a full handover at collection). ## Services - **24-hour out-of-hours emergency care** for clients, provided **on-site by the clinic’s own veterinary staff** (as stated on the clinic website and echoed in reviews). - Care for **companion animals**, **farm animals**, and **exotic animals** (website). - **Acupuncture** discussed as a treatment option (review). - **Home visits** (review mentions a house visit for an ageing dog). - **Oxygen support and overnight monitoring/hospitalisation** are described in one emergency case (review mentions oxygen from a nurse and keeping a cat overnight for checks). - The practice is listed as a **Veterinary Nurse Training facility** (clinic data). ## People - **Ollie** (vet; role implied in a home-visit review): described as **calm, thorough, and highly communicative** during a house visit for an ageing dog, making it easy for the owner to ask questions and feel informed. - **Emily** (vet): credited with handling an out-of-hours emergency for a cat, **setting expectations honestly**, **calling with updates as promised**, and providing a **full update plus medication** at discharge. - **Connie** (nurse): mentioned providing **oxygen support** during an emergency visit and being present at discharge for updates. - **Abbie** (reception/front desk; role implied): mentioned positively as the person who took the out-of-hours call. ## Reviews **Google rating: 4.8 stars from 231 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **In-house emergency care and urgent access:** owners mention being seen quickly out of hours (e.g., called at 08:00 and seen at 08:30) and being “fit in” when emergencies arise. - **Clear communication and options:** reviews describe vets discussing options (including **acupuncture**) and keeping owners updated during treatment/inpatient stays. - **Hands-on nursing and inpatient support:** one account includes **oxygen** being given by a nurse and the pet being kept **overnight** for monitoring, followed by a detailed discharge update and medication. - **Long-term relationships:** multiple owners mention attending for many years (e.g., 20+ years; since 2014) and returning for routine annual check-ups as well as emergencies. - **Minor criticism noted:** one reviewer wished the exterior of the building were refreshed/painted.