Meridian Veterinary Practice Ltd

Meridian Veterinary Practice Ltd in Peacehaven has been providing veterinary care since the 1980s and is a veterinary nurse training facility. It offers routine and urgent care for pets, with reviews describing quick help in emergencies, coordinated treatment for seriously unwell animals, and compassionate end-of-life support. Recent feedback remains largely positive about the team’s kindness, professionalism, and handling of nervous pets.

Services

•General veterinary care for dogs and cats, including check-ups, ongoing care, and treatment planning for more complex or serious illnesses.
•Urgent appointments and same-day support for pets needing prompt attention; reviewers mention being fitted in quickly for emergencies.
•Care for reptiles as well as common household pets, with one owner specifically mentioning treatment for a reptile ear infection.
•Nail clipping and handling support for nervous pets, with reviews noting that staff helped make anxious dogs more comfortable during visits.
•End-of-life care, including euthanasia, with owners praising the practice’s compassion at difficult times.
•Practical extras and policies mentioned by clients include monthly pet plans and direct payment arrangements with insurance companies.
•Veterinary nurse training facility.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviews mention a monthly pet plan that has been quoted at £16 per month in the past, while another long-term client said their cat plan rose from £14.49 a month to nearly £20. One reviewer also mentions a £25 fee for a missed nail-clipping appointment. Recent comments on cost are mixed: some clients found the pet plan useful, while others felt changes made it less cost-effective.

People

•Larissa is mentioned repeatedly and warmly by clients, especially for cat care and for her kindness and empathy during an elderly cat’s euthanasia.
•Lorraine is named in one complaint relating to an undercharge and uncertainty over whether she was the manager or part of the reception team.
•Reviews also speak positively about the wider vets, nurses, receptionists, and admin staff, describing them as caring, helpful, and understanding.

Reviews

Google rating: 4.6/5 from 103 reviews. Recent feedback is mostly positive overall, with several long-standing clients saying they have used the practice for many years.

•Many reviewers praise the staff for being kind, caring, polite, and professional, and say visits feel calm and well handled.
•There are positive examples of urgent and complex care, including pets being fitted in quickly for emergencies and a cat whose treatment plan was coordinated effectively when seriously unwell.
•Reviews also highlight compassionate support for difficult moments, especially end-of-life care, and good handling of nervous pets.
•A smaller number of comments raise concerns about billing/admin handling and pet plan changes, and one brief negative review criticises clinical knowledge without giving detail.

Reviews for Meridian Veterinary Practice Ltd

Note: Showing the 10 most recent Google reviews out of 103 we track in total. Recent reviews may not be representative of overall sentiment.

Michele Burton

1 month ago

I find all staff very polite kind and helpful and would recommend them to others for all aspects of animal care

V W

We've brought our cats to this practice for over 20 years. Never had any reason to go elsewhere. Friendly staff. Always professional and caring. Good place. They have monthly pet plans to let you spread the cost of flea/worm treatment and vaccinations, and you get a bit of money off other treatments. I was always signed up to their cat plan but last year it jumped from £14.49 a month to nearly £20 so I stopped it. That has not put me off using the practice though I will start buying over the counter flea and worm treatments. I am sorry they are no longer a small independent firm but have become part of the VetPartners group as I am concerned about the costs impact of this. I'm only taking off a star for the corporate turn now in our local vet. That's a personal choice. Otherwise, we're very happy with their service. This review was not initially published as I think Google regarded my comments on the new model as too 'political' I suspect. I have edited the review but retained my observations on the new ownership structure as these are relevant to costs which are important to pet owners choosing a practice and certainly is a relevant topic of conversation among my friends with pets. Anyone interested can look up the VetPartners funding model online and make their own judgment on whether this move is good or bad for pet owners at this practice. For me personally, it drops this nice practice a star. Perhaps for someone else it'll add one.

Holly Brindley

2 months ago

Would not reccomend. Very bad knowledge. Do not take your animals here.

Tracey Ledgister

4 months ago

Who is the manager of this practice please I was told by Lorraine it is her but thought she was receptionist according to to web page As was undercharged and made to feel it was my fault Complaint number plz

Squeak

5 months ago

Edit: Unfortunately they have changed their pet plan, which no longer covers regular nail clipping, and it's really now not cost effective at all. My little man has been registered here for over a year now and I'm very pleased with the service so far. The staff all appear to genuinely love animals and make my nervous dog a lot more comfortable than he has been anywhere else. They are accomodating and flexible with appointments. I have had to pay £25 for forgetting nail clipping appointments a few times but that's fair enough - whenever I've had to change them in advance they have done so without complaint. Which brings me to their pet plan. I cannot clip my dogs claws. He is too nervous and figity, which makes me nervous, and it's just not feasible. So, to be able to pay £16 a month and know he can have them done by someone more qualified whenever he needs it, plus have his check ups covered, is a great deal. They also accept direct payment from insurance companies, as all vets should. To deny care to animals for the sake of a short delay in payment is cruel and unfortunately, now common. 5 stars from us!

rachel wyndham

8 months ago

Been using Meridian vets for around 5 years and they have always been helpful, fitting us (3 dogs and a cat)in quickly for emergencies and always willing to give advice and be helpful. My cat looked like he was going rapidly downhill and they coordinated a team and medical plan that helped revive him to his normal self. Many thanks to all the staff that work there.

Laura Chandler

9 months ago

Meridian Vets is a fantastic practice. We’ve been with them for 11 years, since we moved to the area, and I cannot fault them. We’ve visited for an absolute plethora of reasons over the years. From moggie check ups, to reptile ear infections. Even the admin staff know me by voice! Today, we had our elderly cat euthanised. I can not thank the team and Larissa enough, for the amazing kindness shown to Pippin in his last moments. I was really touched by the dedication shown by Larissa, and everyone involved. Thank you so much! As a fellow local business owner, it’s so important to me that my vets show so much compassion, dedication and love.

Lisa Twilley

10 months ago

All the staff are friendly, helpful, kind and caring and I always find my experience with them a pleasant and stress free time. Highly recommend them 👌