New Priory Vets Peacehaven

New Priory Vets Peacehaven is part of the New Priory Vets group (a practice that says it has cared for pets for over forty years) and is linked to an RCVS-accredited hospital providing out-of-hours emergency cover via Priory Emergency Treatment Services (P.E.T.S.). Evidence from the website suggests a setup for both routine general practice and more advanced work (for example diagnostic imaging, dentistry, and laparoscopy). In the latest reviews available to us, owners repeatedly mention staff taking time with anxious or vulnerable pets (including an “very old blind bulldog” and a frightened dog on a first visit), and one owner describes being kept updated with regular calls and texts during a pet’s treatment.

Services

Based on the clinic website summary and the structured clinic data, services and capabilities mentioned include

• •General practice veterinary care
• •Medicine and surgery
• •Diagnostic imaging: radiography (X‑rays) and ultrasound
• •Dentistry
• •Specialty/advanced areas listed: cardio-respiratory, diagnostic imaging, laparoscopy, dermatology, orthopaedics, ophthalmology, and feline medicine
• •24/7 emergency care through Priory Emergency Treatment Services (P.E.T.S.), delivered by dedicated out-of-hours emergency vets and nurses (as described on the website)
• •Veterinary Nurse Training facility (structured clinic data)

People

• •Irina (vet, name uncertain in the review): one reviewer credits her with taking time to explain a cat’s diet and being notably gentle/caring during the consultation.
• •Vets, nurses, and reception team (named as a group in reviews): owners describe staff helping a frightened dog feel “safe and settled,” and (in one detailed account) providing daily treatment updates with regular calls and texts while a dog was being treated.

Reviews

Google rating: 4.5 stars from 102 reviews. “”

• •Handling nervous or vulnerable pets: examples include a “very old blind bulldog” and a dog that was “terrified” on a first visit being helped to settle.
• •Communication during ongoing treatment: one owner describes being kept informed daily, including regular calls and texts.
• •Time spent explaining care: one review highlights a vet taking time to discuss a cat’s diet.
• •Mixed feedback exists: alongside multiple 5-star accounts, there are also recent 1-star reviews, including one that simply says “Go to any other vet,” without details.