Dog & Cat Vets in St. Leonards-On-Sea

- Recent feedback is largely very positive, with owners describing the team as friendly, helpful, professional, attentive and caring. - Communication is a recurring strength: one owner says they received update calls during a cat neuter and found the aftercare pack especially helpful. - Reviews give concrete examples of both urgent and ongoing care, including IV fluids and pain relief for a dog in severe abdominal pain, plus longer-term allergy management, skin scrapes, testing and follow-up support.

Our Veterina presents itself as an independent practice in St. Leonards-on-Sea offering tailored veterinary care, with on-site facilities including a surgical suite, dentistry suite with dental X-rays, ultrasound, X-rays, and laboratory diagnostics. It also partners with Vidivet for remote veterinary advice outside normal appointments.

- Positive care and communication: some reviewers describe “caring vets,” friendly staff, and clear explanations; one review says the vet tried to keep costs down and explained what was needed and what it would cost. - Waiting times and service experience: multiple complaints describe long waits with no explanation or apology, and dissatisfaction with reception interactions. - Disputes about treatment plans and perceived value: some owners question recommended treatments (including dental recommendations) and describe feeling pressured or that the practice is “in it for the money,” while others report the opposite (cost-conscious care).

- Positive comments highlight kind handling, including making a nervous dog feel comfortable and being gentle with cats. - Some owners speak very highly of the clinical care in more serious cases, including multi-day treatment, surgery and home end-of-life care. - The main recurring complaint is reliability, with reports of branch closures linked to staff shortages and difficulty getting through by phone.