Dog & Cat Vets in East Sussex

## Summary Happy Tails Vets is an **independent, family-owned** veterinary practice led by **Dr. Jaimin Patel**. Based on the website and recent reviews, the clinic appears set up for **routine care plus surgical and diagnostic work**, with owners describing everything from **urgent accident cases** to **planned procedures**. Concrete details mentioned by clients include: - **Same-day/short-notice urgent appointments**, including pets “seen straight away” after accidents. - **Surgical care** described in reviews (e.g., **puppy eye surgery**; a **stomach growth removal**) with clear explanations from the vet. - **In-clinic diagnostics** listed on the website: **X-ray, ultrasound, and an in-house lab** for urine and blood testing. - **Extra support during difficult visits**, including an end-of-life room set up with **heating, a bed, and candles**, and **WhatsApp updates during the day** while a pet was in for surgery. ## Services Services and capabilities explicitly mentioned on the website and in recent reviews include: - **Vet consultations** - **Diagnostics**, including **X-ray**, **ultrasound**, and **in-house urine and blood testing** - **Surgery**, with specialties listed as **orthopaedics** and **soft tissue surgery** - **Vaccinations and microchipping** - **Nurse consultations** - **Pet food/nutrition support** - **Emergency care** (the site references emergency care; reviews also describe urgent cases being seen quickly) ## People - **Dr. Jaimin Patel (lead/owner)**: mentioned by name in reviews for taking time to **explain procedures clearly** and being **reassuring**, including around a puppy’s eye surgery and a dog’s surgery to remove a stomach growth. - **Amy and Sara**: named by a reviewer as part of the vets/nursing team involved in surgical care and recovery support. - **Nursing and reception teams**: repeatedly credited for practical help and communication—examples include **comfort-focused end-of-life support** (room prepared with heating/bed/candles) and **WhatsApp updates during a surgery day**. ## Reviews **4.9 stars from 182 reviews.** Themes below are drawn from the latest written reviews available to us. - Owners commonly mention **fast access for emergencies**, including being able to get appointments at short notice and pets being seen immediately after accidents. - Multiple reviews describe **successful surgical outcomes** (eye surgery; stomach growth removal) and value placed on **clear explanations** from the vet. - Communication and reassurance show up in specific ways, such as **WhatsApp updates while a pet is in for surgery**. - Several reviews highlight **supportive end-of-life care**, including preparing a quiet room with **heat, bedding, and candles** to keep a dog comfortable.

## Summary Little Hoppers Animal Hospital Group – Crowborough is part of the independent Little Hoppers Animal Hospital Group. It treats dogs, cats, rabbits, and “small furries,” and its website highlights both routine care (vaccinations, neutering, dentistry) and more complex work (advanced surgery and complex diagnostics), with specific specialties listed such as ophthalmology, dermatology, dentistry/oral surgery, endoscopy/endosurgery, and cardiology (via a visiting specialist diplomat). It is also listed as a veterinary nurse training facility. In the latest reviews available to us, owners repeatedly describe a calm, unhurried consultation style—particularly around difficult decisions—plus practical handling of anxious dogs (including a vet going outside and sitting with a nervous rescue dog until she settled before examining an ear). Reviews also mention support through a cancer diagnosis and peaceful end-of-life care, and ongoing treatment for an injury requiring bandaging. ## Services From the clinic website summary: - Preventive healthcare and vaccinations - Neutering - Dentistry - Health care plans - Complex diagnostic procedures - Advanced surgery - Specialty areas listed: small animal ophthalmology, veterinary dermatology, small animal surgery/soft tissue surgery, veterinary dentistry & oral surgery, veterinary endoscopy & endosurgery, veterinary cardiology (via a visiting specialist) From the latest reviews available to us: - Cancer diagnosis support and end-of-life care - Ear examination/treatment for a nervous rescue dog (exam adapted to the dog’s comfort) - Injury care with bandaging (described as continuing follow-up) Emergency/out-of-hours (website): - For emergencies outside opening times, owners are directed to contact Pennard Vets. ## People - **James (vet)**: Mentioned repeatedly for taking time to explain options and discuss decisions without rushing (including during a dog’s cancer diagnosis and end-of-life care). Owners also describe him adapting his approach for anxious pets—e.g., sitting outside with a very nervous rescue dog until she settled enough for an ear check. - **Alice**: Named positively alongside James in a review describing help with an injured dog and ongoing care, including bandaging. ## Reviews **Google rating: 4.9 stars from 72 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Unhurried explanations and shared decision-making, including during serious illness (one owner describes support from cancer diagnosis through a peaceful end-of-life). - Handling of nervous dogs is a recurring point, with specific examples of adapting the exam to reduce stress (meeting a dog outside and waiting for her to settle). - Practical treatment details are mentioned, including injury care with bandaging and continued follow-up.

## Summary Seafront Vet Clinic describes itself as a brand-new, pet-focused practice designed to keep visits calm and low-stress, using gentle handling techniques (“Fear Free” approach is stated on the clinic website). Reviews back this up with specific examples: owners mention same-day appointments when worried about recurring constipation in a cat, careful handling of a very vocal Bengal, and clear follow-through after procedures (e.g., a dog’s wound reported as dry, clean and healing by the following Monday after surgery). The clinic also appears set up for more than routine care: one review describes a vet making a serum from a dog’s own blood to help heal a traumatic eye ulcer after earlier treatment elsewhere hadn’t worked. ## Services Services mentioned on the clinic website: - Routine check-ups - Vaccinations - Advanced diagnostics - Surgical procedures Services and case types mentioned in reviews: - Same-day appointment for a cat with suspected constipation/need for laxatives - Surgical removal/treatment of a “cauliflower wart” between a dog’s eyes, with the owner noting good early healing - Treatment of a traumatic eye ulcer in a dog, including preparing serum from the dog’s blood to support healing Species: - The website summary lists cats, while reviews describe care for both cats and dogs (including large breeds such as Irish Wolfhounds). ## People - **Lyuben (vet)**: named repeatedly in reviews. Owners describe him as calm and encouraging during urgent or stressful cases, including taking time and care with a blind dog’s traumatic eye ulcer and using a blood-derived serum that the owner reports led to full healing. - **Front-desk and wider team**: multiple reviewers mention being welcomed from arrival to departure, being “fitted in” despite not being registered, and staff being gentle and efficient with anxious or challenging-to-handle pets (e.g., a very vocal Bengal cat; very large dogs). ## Reviews **Google rating: 4.9 stars from 69 reviews.** Themes below are drawn from the latest written reviews available to us. - Same-day/rapid appointments when owners were worried about worsening symptoms (e.g., possible repeat constipation in a cat). - Gentle handling and calm manner with stressed pets (including a vocal cat and a blind dog with an eye injury). - Surgical outcomes specifically mentioned (wart between the eyes removed/treated; wound described as clean and healing a few days later). - Problem-solving beyond routine treatment: one owner credits Lyuben’s use of serum made from their dog’s blood with healing a traumatic eye ulcer after ineffective treatment elsewhere. - Owners also highlight communication and reassurance for them during stressful situations, not just treatment of the animal.

## Summary Vets2Home – Peaceful Pet Goodbyes focuses on at-home end-of-life visits for pets, with owners repeatedly describing a calm, unhurried process and detailed communication from first contact through aftercare. Reviews give concrete examples of how visits are handled: vets explain each step, check consent before proceeding after sedation, and adapt the environment to keep other pets and family members as settled as possible. Several owners also mention coordinated cremation/aftercare and clear updates about when ashes are ready. Specific details mentioned by owners include: - Home visits arranged quickly when pets deteriorated suddenly (including same-day “a few hours later” in one account). - A step-by-step process where a sedative injection is given first, then the vet asks whether the family wishes to proceed. - Practical touches during aftercare and transport (a large bed with pillow/blanket for a large dog; a candle left with the family in one case). - Ongoing coordination after the visit, including updates by text/email and arrangements for ashes (including hand-delivery to the pet’s usual vet, or switching plans to collect directly from a crematorium). ## Services Based on the latest written reviews available to us, services described include: - **At-home euthanasia (peaceful goodbye visits)** for dogs and cats (examples include a bulldog, a greyhound, a rottweiler, and elderly cats). - **End-of-life discussion and decision support** during the visit (owners describe vets helping them feel confident it was the right time and explaining what would happen). - **Aftercare coordination**, including cremation arrangements and return of ashes. - **Ashes return/collection options**, including hand-delivery back to a pet’s regular vet in one account, and accommodating a change to collect ashes directly from a named crematorium (“Chestnut Lodge”) in another. ## People - **Dr Suzen (vet)**: Mentioned repeatedly for at-home visits. Owners describe her as calm and reassuring, giving families time without rushing, and treating pets “with compassion and respect.” One owner specifically noted she stayed afterwards to ensure their dog was laid comfortably for transport, and left a candle. - **Dr Jo (vet)**: Described as arriving exactly when expected, texting to say he was on the way, and clearly explaining each step. One owner highlights that after sedation he asked whether they wished to proceed, and then left the room so other dogs could say goodbye. - **Emma (vet)**: Mentioned as “knowledgeable and empathetic,” helping an owner who was uncertain about the decision feel at ease. - **Amanda and Andrea (office/admin)**: Credited for quick, kind responses and for arranging the visit at a requested call time; owners mention timely emails and clear information about the process. ## Reviews **Google rating: 4.9 stars from 149 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Clear, structured communication** from first contact through to ashes being ready (updates via email/text are mentioned multiple times). - **Unhurried, explained procedures at home**, including consent check after sedation and families being given time before and after. - **Handling of the household and other pets**, such as gently encouraging a companion pet to see the dog who had passed, and keeping things calm by stepping out briefly. - **Aftercare logistics handled for the family**, including cremation arrangements and flexibility if owners change how they want to receive ashes.

## Summary Badgers Oak Veterinary Clinic is a mixed practice treating small animals, horses, and farm animals, and it states it runs its own out-of-hours service (so clients aren’t referred to an unfamiliar surgery). It’s also listed as a veterinary nurse training facility. In the latest reviews, owners repeatedly describe prompt help in urgent situations—including an on-call vet coming in on Christmas Day to perform euthanasia for a cat in severe pain, and a walk-in injury being seen immediately with sedation used during treatment. Reviews also mention clear at-home care instructions after an emergency visit and “quick” appointment availability. ## Services - **Small animal care**, plus **equine** and **farm animal** work (described by the clinic as a mixed practice). - **Out-of-hours care run by the clinic** (stated on the website). - **Urgent injury treatment** (e.g., dog attacked by another dog; Saluki treated after an injury, with sedation mentioned). - **Euthanasia** (a cat euthanised to prevent prolonged suffering, described as an out-of-hours callout). - **Veterinary nurse training facility** (listed in the clinic data). ## People - The website describes a team of **eight mixed animal vets**, **five qualified veterinary nurses**, **two trainee veterinary nurses**, and **four administrators**. - Reviews repeatedly mention the **reception team**, **nurses**, and **vets** explaining care clearly—one owner highlights being given “very clear” instructions for home care after a frightened dog was treated for injuries. - A reviewer describes an **on-call vet** who answered on a holiday and came in to the clinic to help with end-of-life care for a cat in pain. - Named in reviews: **Charley**, **Young**, and **Old George** (roles not specified), described as “excellent” by a repeat reviewer. ## Reviews **Google rating: 4.8 stars from 231 reviews.** Themes below are drawn from the latest written reviews available to us. - **Out-of-hours responsiveness:** an owner reports getting an answer on Christmas Day and the on-call vet coming in to provide euthanasia. - **Handling urgent cases quickly:** examples include being seen immediately after arriving with an injured dog, and treatment following a dog attack. - **Clear guidance and follow-through:** owners mention “exceptionally good assessment and treatment and advice,” plus clear home-care instructions after emergency treatment. - **Perceived fairness around fees:** one reviewer says fees are “reasonable” (no specific prices are stated).