Dog & Cat Vets in East Sussex

Vets2Home – Peaceful Pet Goodbyes focuses on at-home end-of-life visits for pets, with owners repeatedly describing a calm, unhurried process and detailed communication from first contact through aftercare. Reviews give concrete examples of how visits are handled: vets explain each step, check consent before proceeding after sedation, and adapt the environment to keep other pets and family members as settled as possible. Several owners also mention coordinated cremation/aftercare and clear updates about when ashes are ready.

Specific details mentioned by owners include

• •Home visits arranged quickly when pets deteriorated suddenly (including same-day “a few hours later” in one account).
• •A step-by-step process where a sedative injection is given first, then the vet asks whether the family wishes to proceed.
• •Practical touches during aftercare and transport (a large bed with pillow/blanket for a large dog; a candle left with the family in one case).
• •Ongoing coordination after the visit, including updates by text/email and arrangements for ashes (including hand-delivery to the pet’s usual vet, or switching plans to collect directly from a crematorium).

Badgers Oak Veterinary Clinic is a mixed practice treating small animals, horses, and farm animals, and it states it runs its own out-of-hours service (so clients aren’t referred to an unfamiliar surgery). It’s also listed as a veterinary nurse training facility. In the latest reviews, owners repeatedly describe prompt help in urgent situations—including an on-call vet coming in on Christmas Day to perform euthanasia for a cat in severe pain, and a walk-in injury being seen immediately with sedation used during treatment. Reviews also mention clear at-home care instructions after an emergency visit and “quick” appointment availability.

Fairfield House Veterinary Surgery is an independent practice (established 1953) that treats companion animals, farm animals, and exotic animals. The clinic states it provides a 24-hour out-of-hours emergency service on its own premises with its own veterinary staff, and recent reviews also mention the emergency service being in-house. Owners describe being talked through multiple treatment options (including acupuncture), and several reviews highlight rapid access for urgent cases (being “fit in” when emergencies happen) plus proactive updates during inpatient care (phone calls as promised and a full handover at collection).

Medivet Maresfield – The Forest Vet is part of the Medivet group. The practice appears set up for routine small‑animal care plus diagnostics and surgery, with facilities including an in‑house laboratory, ultrasound and X‑rays, separate dog and cat wards, and two surgical suites. On the website, appointments are listed as 15 minutes, and out‑of‑hours care is arranged via a Medivet 24‑hour hospital (with phone assessment free and a stated consult fee if you attend).

From the latest reviews available to us, owners repeatedly mention being fitted in quickly for urgent issues (including being seen “straight away” for a leg incident and getting an appointment a couple of days before Christmas), clear explanations (e.g., a titre test and vaccine decision-making), and a “no pressure” approach to treatments and add‑ons.

Senlac Veterinary Centre is a general veterinary practice that also operates a satellite branch and is listed as a veterinary nurse training facility. The website describes a broad mix of routine care (vaccinations, neutering, parasite control) plus additional options like physiotherapy, laser therapy, diabetic clinics, dog grooming, and end-of-life care.

From the latest reviews, owners most often describe practical handling of anxious or nervous dogs: vets taking time, being gentle, and adapting how they give treatments (one owner said their dog “didn’t even notice” vaccinations because the vet had read the notes and came prepared). Several reviews also mention continuity—seeing familiar vets over time and feeling that the team knows the pet’s history. There is, however, a specific concern raised about “recent changes” meaning out-of-hours emergency care is no longer available, which conflicts with other information that lists emergency veterinary services.

Wilbury Veterinary Services Limited presents itself as a family-run, “boutique” practice focused on a more tailored experience for owners. Reviewers repeatedly describe it as a place they turn to for urgent appointments, complex or unclear conditions, and surgical aftercare—alongside support for anxious rescue dogs and end-of-life decisions.

Concrete specifics mentioned by owners include same-day urgent fit-ins (including on a public holiday), regular post-op updates with photos, and a clinic setup with separate waiting areas for cats and dogs. Surgical work is also directly referenced in reviews (including TPLO surgery, wound stitching after a fight, and other procedures), and one owner describes the vet contacting the Royal College of Vets while working up a difficult diagnosis.

Cliffe Veterinary Group Ltd is an RCVS-accredited practice set up for a wide range of work: small animals as well as farm and equine care, with on-site laboratory testing, diagnostic imaging and surgical facilities. The clinic also operates as a veterinary nurse training facility (per the provided clinic data). Recent reviewers most often mention clear explanations of treatment plans and costs (including during emergency consultations), with one account describing the opposite experience at reception (not being acknowledged on arrival).

Concrete details owners mention include: emergency appointments for cats, step-by-step explanations of likely findings and “what depends on what,” and vets being patient with anxious owners and difficult-to-handle cats.

Hastings Vets4Pets Ltd is part of the Vets4Pets group, and the website describes it as a locally owned practice with a modern, well‑equipped facility. It’s set up for routine care and procedures (for example neutering and dentistry), plus on-site diagnostics (in‑house lab work, X‑ray and ultrasound) and surgery (operating theatre), with a stated special interest in orthopaedics (including knee surgery) from the practice owner.

In the latest reviews available to us, owners describe specific, practical touches such as post‑procedure update calls during a cat neuter, an aftercare pack being provided, and compassionate handling around euthanasia (including a condolence card and forget‑me‑not seeds). There’s also at least one complaint about being charged an “emergency” fee to be seen sooner, described as feeling impersonal and money‑driven—so expectations around urgent-slot pricing may be worth clarifying upfront.

Highcroft Veterinary Group is an RCVS-accredited practice that also operates as a veterinary nurse training facility and lists emergency veterinary services. From the latest reviews, it appears set up for routine care and follow-up around procedures: owners mention nurse-led health checks, support before and after an operation, and treatment for an ear problem. Reception support around setting up a pet health plan is mentioned repeatedly (including a “goodie bag” when joining), and several reviewers describe being talked through appointments “step by step.” One recent review strongly disputes pricing transparency around the pet health plan, describing unexpected per-pet consultation charges.

Cliffe Veterinary Group Ltd is an RCVS‑accredited small animal practice with on-site lab, diagnostic imaging, and surgical facilities. Reviews describe it as able to handle urgent cases quickly: one owner says their cat was seen as an emergency immediately and operated on the same afternoon, with clear explanations from the vet and a full recovery reported. Longer-term clients also mention end-of-life care (a cat put to sleep at 17 years old) and continuity with a named vet (Suzanne) over many years.

Companion Care (Eastbourne) Ltd describes itself on its website as a locally owned veterinary practice, with a modern, well‑equipped facility and separate cat/dog waiting areas and wards. The practice offers emergency cover (with a stated weekend emergency fee for non‑registered clients) and is listed as a veterinary nurse training facility.

From the latest reviews available, owners most often describe

• •Fast access for urgent problems, including being seen within 45 minutes for an emergency and being fit in same day even when not registered.
• •Active communication during inpatient care, such as frequent updates while a dog was treated for gastroenteritis.
• •Dental work and urgent surgery planning, including emergency assessment followed by tooth removal and surgery booked for the next morning.
• •A mixed picture on front‑desk and compassion, with some describing kindness (including a condolence card after a pet died), and others reporting a very poor experience or feeling pressured around major decisions.

Coopers Vets is a small-animal practice established in 1963, with in-house diagnostics (lab work, ultrasound and X‑ray) plus dental facilities and surgery theatres. It’s set up for routine preventative care (vaccinations, parasite control, microchipping) as well as more complex work that owners mention in reviews, including emergency appointments and ongoing problem-solving for chronic conditions (one owner describes a 6‑month, hard-to-treat ear infection where the team “found alternate treatments and persevered” until it cleared). Out-of-hours emergencies are directed to Vets Now Eastbourne, as stated on the practice website.

Reviews most often highlight clear explanations and being given options (including around end-of-life care), plus handling of anxious pets (one reviewer says a vet was the only one able to get their “terrified little dog up onto the table”). There is also a serious negative review alleging missed major defects during an emergency C‑section and administrative errors when the puppies were discharged.

Downland Veterinary Group is a multi-vet practice (clients mention “all surgeries”) where recent reviews describe both routine care and more difficult moments such as end-of-life support. Owners specifically mention being able to get help at short notice for injuries (a cut paw pad) and vets taking time to handle pets gently during ongoing problems (one dog’s “rear end” issues). A key negative note in the latest reviews is one owner’s complaint that the clinic repeatedly refused antibiotics for recurring ear/paw problems until the dog’s condition became very severe.

Highcroft Veterinary Group is a small-animal veterinary practice where recent reviewers repeatedly focus on how staff handle pets during visits—especially nurses and vets who help owners feel confident in the care being given. People mention long-term continuity (one client says they’ve used the practice for over 25 years across multiple pets), and a couple of practical, pet-focused touches such as having toys available for animals. Cost comes up too: one reviewer describes the care as knowledgeable but “always… expensive,” so value for money may feel different depending on your budget and expectations.

Medivet Forest Row is part of the Medivet group. The practice advertises a broad mix of routine care and diagnostics (including an in‑house laboratory, X‑rays, ultrasound and ECG), plus complementary options like acupuncture and homeopathy. On the review side, owners most often mention staff helping with insurance paperwork, frequent updates while a pet is sedated, and follow‑up calls after urgent treatment (including a Saturday-night check-in after a bee sting). A smaller set of recent reviews are sharply negative about the suspension of a vet named Alex in 2024, and describe dissatisfaction with how he was treated.

Coastway Veterinary Group runs multiple surgeries, with its Brighton surgery described on its website as an accredited Veterinary Hospital and as the base for a night-and-weekend urgent care service “every night and weekend of the year.” Reviews back up the hospital-style caseload: owners describe overnight monitoring with tests and a next-morning update, emergency eye surgery, and orthopaedic surgery for cruciate ligament injuries (including two operations).

The most detailed recent reviews also point to exotics experience (rats and birds are specifically mentioned), including diagnosis, surgery and recovery support for rats, and appointments for a parrot. One recurring point of friction is pricing, with one reviewer citing higher medicine pricing than online and a separate fee to print a prescription.

Coastway Veterinary Group is a veterinary group practice with modern, recently extended facilities offering consultations, day surgery, and dental care for dogs and cats. The clinic is set up with separate dog and cat areas to reduce stress, and is led (per the clinic’s own information) by vet Claire Fielder. Recent reviews repeatedly mention clear explanations during appointments, gentle handling of nervous cats and dogs, and practical add-on care during routine visits (for example claw clipping and shaving out fur mats during a vaccination/health check). One reviewer describes the practice as “expensive,” while another mentions a pet plan that helps with costs.

Broad Oak Vets describes itself as an independent practice, offering care ranging from routine appointments through to emergency surgery, with out-of-hours care provided by Vets Now. Reviews repeatedly point to a practice that prioritises calm handling and clear explanations—owners mention vets taking time to explain what’s wrong, booking short-notice rechecks, and adapting handling for small pets (for example, examining rabbits on the ground to reduce stress). Multiple reviewers also note continuity of staff (including a comment about 4 permanent vets) and that the team has helped with urgent cases when other practices said no.

Mojo Vets describes itself as an independent practice with two permanent vet owners and an emphasis on seeing familiar faces. The clinic highlights in-house kit for dental work (including dental radiography) plus abdomen and heart scans. In recent reviews, owners most often talk about dentistry and surgery (including a broken canine tooth/jaw involvement, dental extractions, and a bladder stone operation), with multiple examples of vets discussing lower-cost options rather than defaulting to the most expensive route. A notable exception is one recent 1‑star review describing a distressing experience during a booked emergency visit where the owner felt they were asked to leave while their dog was actively unwell; this conflicts with many other reviews describing urgent help being provided quickly.

Our Veterina describes itself as an independent practice offering tailored medical care, with on-site facilities including a surgical suite, dentistry suite with dental X‑rays, ultrasound, X‑rays, and laboratory diagnostics. For urgent advice outside normal appointments, it partners with Vidivet, a digital service that provides remote veterinary advice at any time.

From the latest reviews available, the clinic appears set up for both routine care and higher-stakes medical/surgical cases, with owners repeatedly mentioning

• •Urgent procedures being prioritised (including a “life‑threatening” emergency operation carried out as soon as possible).
• •Clear, detailed explanations during consultations and de-briefs, rather than feeling rushed.
• •Considerate end-of-life care, including follow-up gestures (one owner mentions receiving a condolence card even though they weren’t registered).

St Annes Veterinary Group is a long-established veterinary practice (the website states over 70 years in service). Recent reviews most often describe calm, patient handling—particularly for anxious dogs—and a consistently friendly welcome for cat owners. One reviewer reports an appointment was cancelled shortly beforehand for a pigeon, with the practice said to have declined pigeons and cited avian flu/wild-bird restrictions, which the reviewer disputes.

Concrete specifics mentioned in reviews include

• •Taking extra time with a very nervous dog, letting the dog approach at her own pace and using treats, leading to a noticeably calmer visit.
• •Staff listening closely to owners’ concerns and helping them feel at ease during consultations.
• •Routine care experiences referenced for cats over multiple years.
• •A reported refusal/cancellation relating to bringing in a pigeon (species policy contested in the review).

Top Cat Veterinary Centre describes itself as independently owned (stated on its website). From the information available, it appears set up primarily for cats, with reviews repeatedly describing a quiet, cat-focused environment and staff who take time to explain diagnostic and treatment steps. Recent reviews also mention in-house blood tests with results within 24 hours, and cases involving scans and other diagnostic tests for cats, with regular communication during stressful investigations. A minority review raises concerns about delays in receiving test results, multiple paid rechecks for the same problem, and perceived “second guessing” on medications, so experiences around follow-up and costs appear mixed.

Coastway Veterinary Group’s Lewes clinic is part of the Coastway Veterinary Group and is led by clinical director Paul Lawrence. Based on the website, it’s set up for routine care (such as booster vaccinations) alongside in-house dental and surgical work, supported by an operating theatre plus diagnostic and laboratory equipment. Reviews repeatedly mention clear, straight-talking explanations (often named around vet Karen Scott), long-term management of “multiple and complex issues” across several dogs, and thoughtful end-of-life support—including being talked through euthanasia, being encouraged to take a pet home for 24 hours to say goodbye, and receiving a personal condolence card afterwards. A recent review also notes a preference for not leaving “inexperienced vets taking alone consultations.”

Downland Veterinary Group has been operating since 1946 and is listed as a veterinary nurse training facility. Based on the website, the practice offers a “Welcome Pack” and promotes the option to join Pet Health Club®.

Recent reviews describe a practice that spends time explaining options and offering reassurance—examples include detailed discussions around a cat’s ongoing skin allergies, and a telephone consultation with Nurse Nicola where the owner says they received advice and reassurance at no cost. Reviews also mention first-visit support for a 10‑week‑old puppy, and staff remembering individual pets (“they all know the animals”). There is also a recent 1‑star review (no written details available), which contrasts with the predominantly positive feedback.

Henley House Veterinary Clinic appears to be independently run: one reviewer mentions seeing the practice owner and describes the practice as “privately… maintained.” Based on recent reviews, it’s used for both routine/acute problems (an injured cat, a cat bite that needed a mouth exam, a minor leg cut) and more serious care (major surgery with follow-up checks), as well as end-of-life support.

Concrete details owners mention include

• •Same-day appointment availability for an urgent issue (cat bite that was “still troubling” the cat).
• •A vet taking time to properly examine a cat’s mouth/bite site when a previous clinic hadn’t.
• •Detailed explanation of a major surgery, including risks, plus updates during the day and clear post-op instructions.
• •End-of-life care that included time and space to say goodbye and a sympathy card afterward.

There is also a clear split in experiences: some reviews describe supportive communication and kindness, while others report long waits, feeling rushed, and concerns about unnecessary add-ons increasing the bill.

Acorn Veterinary Surgery promotes a Pet Health Club® Plus plan where consultations are included (per its website). In the review set, owners describe a mix of strong clinical care and explanations (for example, a vomiting puppy visit where treatment and costs were explained) alongside recurring complaints about communication and customer handling—especially around pricing clarity and rigid vaccination booking rules. A separate theme is access: one long‑term client reports being unable to get timely appointments for an unwell dog and being told to phone at 8am for “on the day” slots, while another reviewer describes cost discussions feeling judgmental.

Concrete points repeatedly mentioned

• •Pet Health Club / “pet club” is referenced as “great value” and said to include consultations (website + review).
• •Puppy vaccinations and second-jab scheduling are a flashpoint in multiple reviews (owners disputing a “must be exactly 4 weeks” rule and describing being told to go elsewhere).
• •Pricing communication is disputed: one review cites a quoted £145 for a cat travel document but being charged £175, and another mentions VAT being added rather than shown upfront.
• •Some owners report clear explanations of treatment and costs during urgent illness (vomiting puppy), while others report poor bedside manner (including a distressing euthanasia comment) and “toxic” reception interactions.

Cinque Ports Veterinary Group Ltd offers 24/7 emergency cover via Vets Now at Cinque Ports Veterinary Hospital, and is also described (in the clinic data) as a veterinary nurse training facility. Recent reviews include multiple emergency and end-of-life visits: some owners describe clear explanations, being listened to, and compassionate support (including a handwritten condolence card after a pet’s death). Other recent reviewers raise serious concerns about errors and administration—e.g., a lost urine sample, alleged misdiagnosis, billing for the wrong animal, difficulty obtaining full records when transferring, and an unexpected additional charge for using a “Cat Clinic” appointment.

Pet Doctors Seaford is part of the Pet Doctors Veterinary Group (established in 1998) and is listed as a veterinary nurse training facility. Recent reviews focus heavily on compassionate end‑of‑life care (including a bereavement card with sunflower seeds sent afterwards), prompt handling of minor urgent issues (a torn claw was seen within 15 minutes), and clear follow‑up advice for ongoing care—especially for older pets.

Well House Vets offers around-the-clock care (as stated on its website) and describes itself as a training practice, meaning student nurses may be involved in your pet’s treatment unless you ask to be seen by a qualified nurse when booking. The website also promotes a Pet Health Club® Plus plan that includes consultations.

From the latest reviews available, owners most often describe

• •Supportive handling of difficult appointments (including euthanasia, with time given for a final goodbye and payment not requested until the owner was ready).
• •Routine care for pets including elderly cats, puppies, and multiple cats.
• •A clear split in experiences: many describe staff as kind and efficient, while one reviewer reports a stressful visit that left their dog bleeding and criticised the vet’s manner.

Coast Veterinary Referrals is a referral-focused clinic specialising in orthopaedics for dogs and cats, with procedures and investigations centred on lameness and complex injuries. The website lists treatments including TPLO for cruciate ligament rupture, management of fractures/dislocations, patellar luxation and elbow dysplasia workups, Achilles injury treatment, and non‑surgical lameness investigations; stem cell treatment is also mentioned. Recent reviews frequently describe rapid progression from referral to assessment and surgery (including a case seen and operated on the same day after a weekend phone call), and follow-up visits such as a 6‑week post‑op check. One review strongly conflicts with the otherwise positive accounts, alleging a serious surgical error and poor accountability.

GoPet Services describes itself as an independent veterinary practice, offering care in-clinic and via vet home visits. Based on its website and recent reviews, it appears set up for routine care and procedures (including dental work and minor surgery) as well as end-of-life support, with multiple owners specifically choosing the practice for home euthanasia. Practical touches mentioned in reviews include a clearly displayed price list, follow-up calls after dental surgery, and staff taking extra time with nervous/anxious pets (e.g., sitting on the floor with treats before examinations). Recent feedback is mostly positive, but there are also a small number of serious complaints about post-surgical outcome and how concerns were handled.

Grove Lodge Veterinary Group is a veterinary practice that partners with Vets Now for out-of-hours emergency care, and it holds Gold Cat Friendly Clinic Status. Reviews most often describe routine care such as annual check-ups and vaccinations, and also longer-term management (one owner mentions support for a dog with a heart condition aimed at improving quality of life). Several reviewers highlight specific, practical touches: calm handling of anxious dogs, clear explanations during consults, and reports that you can get a same-day appointment when needed.

Horsebridge Veterinary Practice is a general veterinary clinic that is also listed as a veterinary nurse training facility. Based on the latest reviews, it appears set up for both routine and more involved medical cases, including ongoing pain/arthritis medication planning and same-day admission for infections/abscesses.

Concrete specifics owners mention include

• •In-patient/day admission care for a kitten with a deep facial abscess, including nursing support “throughout the day” and a vet working on the case twice.
• •Collaborative care planning for longer-running problems (one owner describes repeated check-ups for a dog’s sore neck, with treatment adjusted as the dog improved).
• •The practice promotes a pet app for communication (mentioned in a review about requesting a prescription through it).
• •End-of-life support is referenced, with one owner saying the team arranged their dog’s final day.

Reviews are mostly positive, but there is a clear complaint about repeat visits costing “a few hundred pounds” and a prescription not being provided despite multiple requests.

Meridian Veterinary Practice Ltd has been providing veterinary services since the 1980s and is a veterinary nurse training facility. Reviews describe a practice that handles both routine care and urgent same-day needs: owners mention being fitted in quickly for emergencies, coordinated treatment plans for a seriously unwell cat, and support with end-of-life care. Practical policies also come up in reviews, including a monthly pet plan (with recent changes noted by a reviewer) and direct payment arrangements with insurance companies.

1066 Veterinary Centre offers routine pet healthcare (wellness screenings, vaccinations, nurse clinics and nutritional advice) and states it treats a range of species including cats, dogs, rabbits, guinea pigs, ferrets and hamsters. It is also listed as a veterinary nurse training facility.

Recent reviews are mixed. Some owners mention positive interactions with specific staff (for example, one reviewer thanks “Magda and all the staff”), while several others describe problems they associate with recent staffing changes and the use of locum vets. Concrete complaints include long waits with no explanation, disagreements over treatment plans (including dental work), and concerns about outcomes after procedures (ear treatment and post-spay bleeding).

Established in 1979, Claremont Veterinary Group Ltd is an RCVS General Practice offering small‑animal care, including routine appointments and more complex work such as keyhole (laparoscopic) surgery and a cardiology referral service. The practice is set up with in‑house diagnostics (lab tests, X‑ray and ultrasound), and owners also mention a spacious reception area. Recent reviews include detailed accounts of an emergency operation carried out by vet Alex with step‑by‑step explanations, and end‑of‑life consultations described as unhurried and calmly handled—alongside multiple complaints about pricing and feeling that extra services were added.

Companion Care (Hove) Ltd describes itself as a locally owned veterinary practice operating inside a Pets at Home store, with facilities including an operating theatre, digital X‑ray, ultrasound, endoscopy, and separate cat/dog waiting areas and wards. It offers a wide range of small‑animal services (from routine vaccinations and microchipping to orthopaedics, keyhole surgery, and chemotherapy), and it states that out‑of‑hours emergency cover is provided via a 24‑hour vet call service when the clinic is closed.

Recent reviews are mixed: some owners describe clear communication and emotional support during emergencies and end‑of‑life care (including being kept updated and having procedures explained step‑by‑step), while others report rude reception interactions, long waits/rushed appointments, and unresolved complaints (including promised call‑backs that did not happen).

T W Couzens is described in multiple reviews as a holistic veterinary practice, with an emphasis on diet changes, “natural products,” and alternative therapies alongside clinical care. Reviewers repeatedly mention cases that hadn’t improved elsewhere—such as chronic gastrointestinal issues and skin/allergy problems—then improving after plans set by Tim or Kay. Several owners also note a consultation style that includes taking time to explain what’s happening, plus follow-up support like reading materials and email guidance.

Concrete specifics mentioned by owners include

• •Diet-led treatment plans for skin/allergy cases (including open, irritated wounds) with ongoing monitoring.
• •Management of chronic colitis with weight gain and return to normal activity after treatment.
• •Explanation-heavy appointments, plus “reading material and email support.”
• •Alternative/holistic therapies recommended and reported as effective by repeat clients.

GoPet Services describes itself as an independent veterinary clinic. The website highlights end-of-life care (including at-home visits), vaccinations, and pet travel/animal health certificates, with emergency care available if you call for urgent needs. Recent reviews add concrete examples of what they’re doing in day-to-day practice: dental work (including multiple extractions), minor surgery to remove tumours, and follow-up contact after procedures (a next-morning check-in call was mentioned). Reviews also show a split in experiences: many describe patient handling for nervous animals (treats, getting down on the floor, allowing time to settle), while a small number report serious dissatisfaction (post-surgery outcome concerns and being removed from the practice register after complaining).

Eastbourne Vets is a veterinary nurse training facility and appears to operate across more than one practice/branch (one reviewer describes attending “both practices”). Recent reviews are mixed: several owners describe friendly, thorough consultations and staff who take time to settle dogs before examining them, while a smaller number report serious problems including inconsistent diagnoses across different vets, rushed appointments, and poor sensitivity around euthanasia.

Concrete specifics mentioned by owners include

• •A vet introducing herself to dogs first to help them feel at ease before treatment.
• •One client repeatedly seeing different vets for the same case and being given different diagnoses.
• •Difficulties reported by some clients with getting through by phone and delays for dispensing a single medication tablet.

Grove Lodge Veterinary Group offers routine appointments alongside an out-of-hours arrangement with Vets Now for emergencies when the practice is closed. The clinic is accredited as a Gold Cat Friendly Clinic, and it’s also listed as a veterinary nurse training facility. Recent reviews most often describe a calm, patient experience—especially for cats and kittens—including staff taking time to answer lots of questions, and gentle handling to reduce stress. There is at least one very negative recent review (“Aw[e]ful experience”) without details, alongside a positive review from the same author, so experiences reported are not fully consistent.

Concrete specifics owners mention

• •Kitten first-visit care including vaccines, health check, and nail clipping.
• •Staff described as patient with “a million questions” during appointments.
• •Gentle, reassuring handling of cats to help them (and owners) feel at ease.
• •A Pet Health Club® Plus plan is mentioned on the website, with consultations included (no prices stated).

Southdown Veterinary Group is part of the CVS Group (the clinic email domain is cvsvets.co.uk). The website describes a small‑animal practice with in‑house diagnostics (on‑site lab, X‑ray and ultrasound) and a broad species remit that includes dogs, cats, rabbits and other small mammals, plus a range of birds (including backyard poultry and birds of prey). It’s also listed as an RCVS General Practice and a Cat Friendly Clinic (Silver), and it’s noted as a Veterinary Nurse Training facility.

From the latest reviews available to us, owners most often mention

• •Neutering with “very good aftercare” (one review specifically mentions a pet being neutered and aftercare afterwards).
• •Staff explaining things clearly (patients described as “patient” and “informative”).
• •Some friction around admin/communication and fees, including a pet travel health certificate appointment reportedly cancelled the day before travel, and a medication renewal request that led to a £60 visit fee being required.

Downwood Veterinary Centre treats cats and dogs and offers routine care alongside some complementary options (acupuncture) and remote consultations via PetsApp. The practice also states it provides an out-of-hours service. Reviews repeatedly mention a clean, modern setup and clear explanations during appointments; one owner describes the team explaining “what, when and why” before sending them home, and another mentions a dental procedure with follow-up check-ups (two teeth removed, then a recheck). The clinic is also listed as a veterinary nurse training facility.

Cliffe Veterinary Group Ltd is an RCVS-accredited practice that, based on its website, treats small animals as well as farm animals and equines, with on-site laboratory testing, diagnostic imaging, and surgical facilities. Pet emergencies and repeat prescriptions are explicitly mentioned on the site. In the latest reviews available to us, owners most often describe clear explanations of tests/treatments, time taken in appointments, and staff helping anxious dogs feel calmer (including a named team member, Leila). One long-term client also describes support around end-of-life care, including receiving a condolence card afterwards.

New Priory Vets Peacehaven is part of the New Priory Vets group (a practice that says it has cared for pets for over forty years) and is linked to an RCVS-accredited hospital providing out-of-hours emergency cover via Priory Emergency Treatment Services (P.E.T.S.). Evidence from the website suggests a setup for both routine general practice and more advanced work (for example diagnostic imaging, dentistry, and laparoscopy). In the latest reviews available to us, owners repeatedly mention staff taking time with anxious or vulnerable pets (including an “very old blind bulldog” and a frightened dog on a first visit), and one owner describes being kept updated with regular calls and texts during a pet’s treatment.

Vets Now is part of the Vets Now emergency-care provider (a wider network treating small animals, according to its website). It focuses on urgent and out-of-hours style problems, with owners describing being seen quickly for issues like suspected poisoning, a grass seed lodged in an ear canal, and severe vomiting/diarrhoea requiring overnight care. The clinic also offers video consultations (mentioned on the website and in a review describing a video call during a consult). Reviews are mixed: many describe calm, reassuring handling in high-stress situations (including a life-threatening case on Christmas Day), while a smaller number report poor listening/not reading history and concerns about suggested treatment options.

Downland Veterinary Group is a veterinary practice that’s also a veterinary nurse training facility. From the latest reviews, owners most often mention cats and dogs, plus smaller pets (one review mentions rats) and describe a mix of routine and more serious care: operations that “have gone smoothly” and support during euthanasia, including keepsakes like paw/footprints and a small jar of fur. A recurring negative theme is a complaint about flea treatment being tied to a paid “flea check”, with one owner reporting a total of over £150 for two cats.

Pet Doctors Lewes is part of the Pet Doctors Veterinary Group (established in 1998) and is also listed as a veterinary nurse training facility. Based on the information available, it appears set up for everyday small-animal care (check-ups and boosters) alongside surgery, including less-routine cases such as a “tricky” spay on an older guinea pig.

Decision-relevant specifics owners mention include

• •Home visits for end-of-life care (one review describes a home euthanasia where the dog stayed calm and the process was explained step-by-step).
• •A membership “pet club” owners say covers routine items like check-ups, annual boosters, kennel cough, parasite treatments, and some nurse-performed procedures.
• •Reminders for boosters/check-ups being sent to owners.
• •Emergency veterinary services are listed in the clinic data (described as 24/7 or extended hours, without further detail provided).

Coastway Veterinary Group is a multi-site veterinary group (the website describes six surgeries) with an accredited Veterinary Hospital and a Veterinary Nurse Training facility. Based on the website and recent reviews, it’s set up for both routine care and more complex/urgent work: owners mention everything from annual check-ups and vaccinations through to emergency treatment, end-of-life care, and procedures such as an eye operation. Reviewers repeatedly describe staff taking time with nervous or anxious dogs (including using treats during exams), and one owner specifically notes a vet looked up the price of a kennel cough injection when asked. One reviewer reports a 30-minute delay at an appointment without being informed in advance.

St Annes Veterinary Group is a long-established veterinary practice (the clinic states over 70 years in service). In the latest reviews available to us, owners describe routine ongoing care for cats/kittens and appointments for injuries (including a last‑minute slot for an injured dog). Several reviewers mention vets being thorough and gentle during examinations, and listening to owners’ concerns. There’s also a clear service inconsistency in one review: a caller describes a receptionist interaction that ended with the phone being put down.

Medivet Brighton is part of the wider Medivet network (not an independent practice). The clinic advertises 24-hour emergency care, with an overnight emergency consultation fee of £130 for consultations between 7pm and 9am. The clinic website also highlights a FREE Mobility Pain Check offer (available until 30 November).

From the latest reviews, it appears set up for routine pet care for new owners (especially kittens and puppies): owners mention first vaccinations, worm tablets, weigh-ins, a free check-up, and nail clipping. Reviews also describe reception staff giving general advice over the phone. One recent review alleges abusive behaviour by a named vet and dissatisfaction with complaint handling, while many other recent reviews describe calm, reassuring appointments and clear explanations.

Coastway Veterinary Group runs multiple surgeries and has an accredited Veterinary Hospital within the group. The website states they provide urgent care every night and weekend of the year, with 24/7 opening at their veterinary hospital site. Recent reviews most often describe appointment flexibility (including fitting around work schedules), gentle handling that helps cats settle quickly, and strong support around difficult visits such as euthanasia. Specific procedures mentioned include dental work (a dog having 9 teeth removed) with “excellent” aftercare, plus euthanasia care described as kind and empathetic from start to finish.

Eastbourne Vets is a general veterinary practice (no corporate group affiliation stated in the available information). Based on the information provided, it handles routine appointments and ongoing medication needs, with “emergency veterinary services” also listed in the clinic data (no further details given).

Owners specifically mention

• •Help “immediately” arranging a cat’s daily medication when an owner had recently moved.
• •Appointments offered within two days for a worried owner.
• •A calm, polite atmosphere and on-time appointments, with a clean surgery noted.
• •A pricing concern from one reviewer who said they were charged £129 for what they felt was a very basic check-up plus worm/flea tablets, without warning.

Beech House Veterinary Clinic is described by one reviewer as an independent practice (rather than a chain). The clinic’s website lists routine care (health checks, vaccinations and neutering), surgery, and animal health certificates, and it states it sees a range of small pets including cats, dogs, rabbits, guinea pigs, ferrets and hamsters. From recent reviews, owners most often highlight a welcoming front desk, a clean-feeling practice, and vets who explain problems in detail; one vet is repeatedly named (Pablo). There’s a clear split on cost: one recent reviewer calls the consultation fee “astronomical” and quotes specific prices, while others focus on long-term trust and support, including end-of-life care.

Concrete specifics mentioned

• •Help with “pet transport stuff” at short notice (review).
• •Treats/fussing used to help dogs settle, with at least one dog pulling to go in (reviews).
• •Detailed explanations of issues from vet Pablo (review).
• •Pricing concerns raised: £72 per consultation and a “pet club” quoted at £36/month per dog (review).

Eastbourne Vets is a veterinary practice that also operates as a veterinary nurse training facility. Reviews show a split experience: some owners describe friendly staff and knowledgeable vets who helped their dog, while others report problems around cost communication and billing expectations (including a stated reception notice that payment must be made at the time of treatment) and administrative issues such as delays and mix-ups when ordering flea/worm treatments on a plan. One reviewer also alleges the practice is part of a chain owned by an investment company; this is not confirmed by other provided sources.

Brighton PDSA Pet Hospital is part of PDSA (a charity provider) and is set up to offer free and low‑cost veterinary care for eligible owners, alongside training (it’s listed as a Veterinary Nurse Training facility). Recent reviews describe both supportive end‑of‑life care (including paw prints and returning ashes) and routine consultations that felt “super easy,” but also include serious complaints about limited capacity and delayed investigation/treatment in urgent situations. Concrete examples mentioned include: staff using a side entrance to spare other clients from seeing a deceased cat brought in after an accident; ultrasound performed during a visit for a critically unwell cat; and owners being asked to return on a later day for blood tests due to lack of space.

Cobie VetCare is a general veterinary practice that also operates as a veterinary nurse training facility (as listed in the clinic’s structured data). Based on the latest reviews available to us, owners describe a mix of experiences: several mention at-home euthanasia carried out by Claire/Clare and Louise with a focus on keeping the process compassionate and calm, while multiple 1‑star reviews describe feeling dismissed about serious symptoms (notably seizures and post-vaccination issues) and concerns about tests, costs, and follow-through (including not receiving requested results).

Concrete specifics mentioned include

• •At-home euthanasia provided by Claire/Clare and Louise (mentioned in multiple 5‑star reviews).
• •Some owners report being encouraged toward tests/procedures they felt were unnecessary, including a blood test and discussion of biopsy/dental work during the same visit (1‑star review).
• •Complaints of delays or lack of clarity around estimates and results (quote not provided after repeated requests; blood test results not received—per one review).
• •Reports of owners feeling their observations were repeatedly dismissed (seizure videos described as “puppy dreaming” in one review).

RSPCA Brighton & The Heart of Sussex Branch is an RSPCA charity branch focused on animal rescue and rehoming. Reviews describe a structured adoption process (including multiple pre-adoption visits and question-and-answer time) and follow-up after adoption (one adopter reports a check-in call a couple of months later and being invited to get back in touch if needed). There are also mentions of practical support beyond adoptions, such as discounted neutering vouchers obtained via a donation, and advice given for settling nervous cats into a new home. Some reviewers praise the branch’s strict approach to matching pets with adopters, while another review expresses frustration with the restrictions for rehoming.

New Priory Vets Brighton Limited is set up for urgent and emergency cases (listed as providing emergency veterinary services, including 24/7/extended-hours cover) and also operates as a veterinary nurse training facility. Recent reviews describe both high-pressure emergency support (for example, being seen “within 10 minutes” after a road-traffic accident) and longer inpatient care (including an 11‑day hospital stay for haemorrhagic gastroenteritis with complications). End-of-life care is a recurring use case too, with one owner describing a dedicated “quiet garden room” for euthanasia and being given time to say goodbye.

Feedback is mixed: alongside detailed praise for communication and compassion in emergencies and euthanasia appointments, some owners report serious concerns—such as a dental procedure followed by bleeding and subsequent sepsis (as alleged by the reviewer), and complaints about slow or unresponsive insurance-claim processing and facilities described as “old and grubby and dated.”

Acorn Veterinary Surgery offers routine vet care alongside emergency appointments, and promotes a Pet Health Club® Plus plan that includes consultations (per the clinic’s website summary). Recent reviews describe urgent same-day care, including a cat euthanasia where the vet reportedly checked the owners felt it was the right decision and allowed time afterwards. Other owners describe vets who explain options clearly and give choices during treatment. However, several reviews raise concerns about appointment cancellations at short notice and the practice struggling to maintain routine care due to reported staff shortages.

The Skin Vet is an independent veterinary clinic focused specifically on pet dermatology (skin and ear disease) for dogs and cats. The clinic appears set up for work-ups of chronic/complex skin cases, with in-clinic diagnostics listed such as intradermal allergy testing, diagnostic cytology, and skin biopsy, plus e-consultations for remote case support. In the latest written reviews available to us, owners describe identifying atopic dermatitis after repeated antibiotics elsewhere and receiving a longer-term management plan with medication tweaks over time, while one rating is 1-star with no written detail, so the reason for dissatisfaction isn’t clear from the text we have.