Sort Results
68 clinicsShowing 41-50 of 68 clinics
- •Many recent reviewers describe the team as kind, professional and reassuring, with especially positive comments about calm handling, clear explanations and strong aftercare. - Positive examples include urgent help for a dog after possible poisoning, support in a life-threatening Christmas Day case, quick assistance for a lost dog identified by microchip, and help given for a road casualty badger. - Speed is a consistent theme, with owners saying they were easy to reach, seen quickly, and in some cases in and out within around an hour.
- •Home visits and end-of-life care: The practice offers vet home visits, including home euthanasia. Reviews continue to mention owners choosing or switching to the clinic for this service, with recent feedback describing compassionate support, peaceful final visits and memorial keepsakes such as paw prints, fur clippings, cards and forget-me-not seeds.
- •Owners often describe the team as kind, caring, and patient, particularly in difficult moments such as urgent appointments and putting a pet to sleep. - Reception and communication are regular positives, with several reviewers mentioning a welcoming front desk and clear step-by-step explanations during consultations. - Reviews give examples of good clinical support across routine and more involved care, including health plans, ear treatment, surgery aftercare, dental work, and help with insurance claims.
- •Many owners describe fast access and prompt organisation, including quick call-backs after online booking, same-day urgent appointments and rapid emergency assessment. - Reviews often praise communication and care during treatment, with examples including frequent updates while a dog was being treated for gastroenteritis and clear explanations during a heart scan consultation. - Several owners highlight kindness in stressful or end-of-life situations, including calm handling of euthanasia and a condolence card after a cat died.
- •Recent feedback is mostly very positive, with repeated praise for the team's kindness, empathy, and calm handling of anxious or elderly pets. - Owners mention strong communication during treatment, including daily updates, calls, and texts while a dog was receiving care. - Individual staff members are singled out for attentive care, including a nurse named Jodie and a vet remembered as Irina.
- •Recent feedback is consistently positive about the team being kind, caring, welcoming and accommodating. - Appointment handling stands out, with owners mentioning reminders and help finding times that fit around work and other commitments. - Several cat owners describe gentle handling and calm consultations, saying their pets settle quickly and that vets offer helpful advice.
- •Positive comments often focus on emergency help and calm handling in stressful situations, including quick urgent appointments for puppies and brief praise for the emergency service. - End-of-life care stands out strongly in recent feedback, with several owners describing staff as caring, professional and respectful, both during daytime visits and out of hours. - Some clients say the practice offers clear explanations and a respectful environment, with vets listening carefully to concerns.
- •Clinical care is often praised: several owners describe excellent care for older pets and reassuring treatment for urgent issues (including a vomiting puppy), with clear explanations from staff. - Communication and bedside manner are mixed: some reviewers report warm, supportive interactions, while others describe judgmental or distressing comments during difficult conversations. - Pricing transparency is a repeat concern in negatives: a few reviews allege unclear or changing costs (including VAT presentation and a disputed increase for a travel document appointment), while others say they were kept fully informed of costs.
- •Warm, friendly atmosphere: several owners describe the practice as homely, welcoming, and caring. - Thorough and patient care: reviews praise careful, compassionate treatment, including longer-term case management and clear persistence with ongoing problems. - Helpful in difficult situations: recent comments mention short-notice help, day admission for a kitten with a deep abscess, and support around a dog’s final day.
- •Compassionate end-of-life care stands out in positive reviews: clients describe being given time and space to say goodbye, with one review mentioning a candle in reception to encourage quiet and a sympathy card sent afterwards. - Friendly staff and capable vets are recurring positives: reviewers mention helpful reception staff, friendly service, and vets who seemed knowledgeable and helped their dog. - Cost communication is a recurring complaint in negative reviews: some clients say tests and medication costs were not explained clearly in advance, and a few felt the practice was too focused on payment.