Featured Clinic Overview
## Summary Fairfield House Veterinary Surgery is an independent practice (established 1953) that treats companion animals, farm animals, and exotic animals. The clinic states it provides a 24-hour out-of-hours emergency service on its own premises with its own veterinary staff, and recent reviews also mention the emergency service being in-house. Owners describe being talked through multiple treatment options (including acupuncture), and several reviews highlight rapid access for urgent cases (being “fit in” when emergencies happen) plus proactive updates during inpatient care (phone calls as promised and a full handover at collection). ## Services - 24-hour out-of-hours emergency care for clients, provided on-site by the clinic’s own veterinary staff (as stated on the clinic website and echoed in reviews). - Care for companion animals, farm animals, and exotic animals (website). - Acupuncture discussed as a treatment option (review). - Home visits (review mentions a house visit for an ageing dog). - Oxygen support and overnight monitoring/hospitalisation are described in one emergency case (review mentions oxygen from a nurse and keeping a cat overnight for checks). - The practice is listed as a Veterinary Nurse Training facility (clinic data). ## People - Ollie (vet; role implied in a home-visit review): described as calm, thorough, and highly communicative during a house visit for an ageing dog, making it easy for the owner to ask questions and feel informed. - Emily (vet): credited with handling an out-of-hours emergency for a cat, setting expectations honestly, calling with updates as promised, and providing a full update plus medication at discharge. - Connie (nurse): mentioned providing oxygen support during an emergency visit and being present at discharge for updates. - Abbie (reception/front desk; role implied): mentioned positively as the person who took the out-of-hours call. ## Reviews Google rating: 4.8 stars from 231 reviews. “Themes below are drawn from the latest written reviews available to us.” - In-house emergency care and urgent access: owners mention being seen quickly out of hours (e.g., called at 08:00 and seen at 08:30) and being “fit in” when emergencies arise. - Clear communication and options: reviews describe vets discussing options (including acupuncture) and keeping owners updated during treatment/inpatient stays. - Hands-on nursing and inpatient support: one account includes oxygen being given by a nurse and the pet being kept overnight for monitoring, followed by a detailed discharge update and medication. - Long-term relationships: multiple owners mention attending for many years (e.g., 20+ years; since 2014) and returning for routine annual check-ups as well as emergencies. - Minor criticism noted: one reviewer wished the exterior of the building were refreshed/painted.
Showing 1-10 of 12 clinics
Cliffe Veterinary Group Ltd is an RCVS-accredited practice set up for a wide range of work: small animals as well as farm and equine care, with on-site laboratory testing, diagnostic imaging and surgical facilities. The clinic also operates as a veterinary nurse training facility (per the provided clinic data). Recent reviewers most often mention clear explanations of treatment plans and costs (including during emergency consultations), with one account describing the opposite experience at reception (not being acknowledged on arrival). Concrete details owners mention include: emergency appointments for cats, step-by-step explanations of likely findings and “what depends on what,” and vets being patient with anxious owners and difficult-to-handle cats.
Cliffe Veterinary Group Ltd is an RCVS-accredited practice set up for a wide range of work: small animals as well as farm and equine care, with on-site laboratory testing, diagnostic imaging and surgical facilities. The clinic also operates as a veterinary nurse training facility (per the provided clinic data). Recent reviewers most often mention clear explanations of treatment plans and costs (including during emergency consultations), with one account describing the opposite experience at reception (not being acknowledged on arrival). Concrete details owners mention include: emergency appointments for cats, step-by-step explanations of likely findings and “what depends on what,” and vets being patient with anxious owners and difficult-to-handle cats.
Badgers Oak Veterinary Clinic is a mixed practice treating small animals, horses, and farm animals, and it states it runs its own out-of-hours service (so clients aren’t referred to an unfamiliar surgery). It’s also listed as a veterinary nurse training facility. In the latest reviews, owners repeatedly describe prompt help in urgent situations—including an on-call vet coming in on Christmas Day to perform euthanasia for a cat in severe pain, and a walk-in injury being seen immediately with sedation used during treatment. Reviews also mention clear at-home care instructions after an emergency visit and “quick” appointment availability.
Badgers Oak Veterinary Clinic is a mixed practice treating small animals, horses, and farm animals, and it states it runs its own out-of-hours service (so clients aren’t referred to an unfamiliar surgery). It’s also listed as a veterinary nurse training facility. In the latest reviews, owners repeatedly describe prompt help in urgent situations—including an on-call vet coming in on Christmas Day to perform euthanasia for a cat in severe pain, and a walk-in injury being seen immediately with sedation used during treatment. Reviews also mention clear at-home care instructions after an emergency visit and “quick” appointment availability.
Henley House Veterinary Clinic appears to be independently run: one reviewer mentions seeing the practice owner and describes the practice as “privately… maintained.” Based on recent reviews, it’s used for both routine/acute problems (an injured cat, a cat bite that needed a mouth exam, a minor leg cut) and more serious care (major surgery with follow-up checks), as well as end-of-life support. Concrete details owners mention include: - Same-day appointment availability for an urgent issue (cat bite that was “still troubling” the cat). - A vet taking time to properly examine a cat’s mouth/bite site when a previous clinic hadn’t. - Detailed explanation of a major surgery, including risks, plus updates during the day and clear post-op instructions. - End-of-life care that included time and space to say goodbye and a sympathy card afterward. There is also a clear split in experiences: some reviews describe supportive communication and kindness, while others report long waits, feeling rushed, and concerns about unnecessary add-ons increasing the bill.
Henley House Veterinary Clinic appears to be independently run: one reviewer mentions seeing the practice owner and describes the practice as “privately… maintained.” Based on recent reviews, it’s used for both routine/acute problems (an injured cat, a cat bite that needed a mouth exam, a minor leg cut) and more serious care (major surgery with follow-up checks), as well as end-of-life support. Concrete details owners mention include: - Same-day appointment availability for an urgent issue (cat bite that was “still troubling” the cat). - A vet taking time to properly examine a cat’s mouth/bite site when a previous clinic hadn’t. - Detailed explanation of a major surgery, including risks, plus updates during the day and clear post-op instructions. - End-of-life care that included time and space to say goodbye and a sympathy card afterward. There is also a clear split in experiences: some reviews describe supportive communication and kindness, while others report long waits, feeling rushed, and concerns about unnecessary add-ons increasing the bill.
RW Equine Vet is an independent, family-run equine-only practice and is RCVS accredited (established in March 2018 by Reuben and Sarah Whittaker). The clinic appears set up for both routine work and on-yard investigations, with a mobile surgery, digital x‑rays, and ultrasonography listed on its website. In the latest reviews, owners repeatedly describe fast urgent call-outs, vets who explain findings and next steps clearly (including phone calls with blood-test results), and practical aftercare support such as inviting photos of a wound to monitor healing.
RW Equine Vet is an independent, family-run equine-only practice and is RCVS accredited (established in March 2018 by Reuben and Sarah Whittaker). The clinic appears set up for both routine work and on-yard investigations, with a mobile surgery, digital x‑rays, and ultrasonography listed on its website. In the latest reviews, owners repeatedly describe fast urgent call-outs, vets who explain findings and next steps clearly (including phone calls with blood-test results), and practical aftercare support such as inviting photos of a wound to monitor healing.
Our Score (75/100)
Independent equine veterinary practice (established in 1978) owned and run by its vets, with a team of six equine veterinary surgeons. Based on the clinic’s own information and recent reviews, it’s set up for both routine care and more involved investigations and surgery, supported by a purpose-built diagnostic/surgical facility with stabling and 24-hour hospitalisation. Owners mention detailed case management for complex back issues (kissing spine) including x‑ray, surgery and rehab, plus proactive communication such as vets phoning to discuss problems at length before visiting and keeping clients updated on arrival times. The practice is also described as handling admin efficiently, with office staff processing insurance claims and renewals promptly.
Independent equine veterinary practice (established in 1978) owned and run by its vets, with a team of six equine veterinary surgeons. Based on the clinic’s own information and recent reviews, it’s set up for both routine care and more involved investigations and surgery, supported by a purpose-built diagnostic/surgical facility with stabling and 24-hour hospitalisation. Owners mention detailed case management for complex back issues (kissing spine) including x‑ray, surgery and rehab, plus proactive communication such as vets phoning to discuss problems at length before visiting and keeping clients updated on arrival times. The practice is also described as handling admin efficiently, with office staff processing insurance claims and renewals promptly.
Our Score (73/100)
Cliffe Veterinary Group Ltd Equine Clinic is a solely equine practice and an RCVS Accredited Equine Hospital, offering both ambulatory and hospital-based care. The clinic is set up for routine through emergency cases, with emergency care stated as available any time of day or night, and facilities that include surgical, imaging, and diagnostics capability, plus stabling for 20 inpatients and indoor/outdoor arenas for ridden and in-hand assessments. From the latest reviews available, owners most often describe: - Hospital-based treatment and surgery, including a colic case where surgery was performed and the horse recovered. - Practical handling for stressed or claustrophobic horses, such as moving a horse to a more suitable barn placement so it could see a companion, and helping with loading to go home. - A generally helpful front-desk experience (receptionists described as polite and helpful), though there are also a couple of recent 1-star ratings without written details, so the reason for dissatisfaction isn’t clear from the text available.
Cliffe Veterinary Group Ltd Equine Clinic is a solely equine practice and an RCVS Accredited Equine Hospital, offering both ambulatory and hospital-based care. The clinic is set up for routine through emergency cases, with emergency care stated as available any time of day or night, and facilities that include surgical, imaging, and diagnostics capability, plus stabling for 20 inpatients and indoor/outdoor arenas for ridden and in-hand assessments. From the latest reviews available, owners most often describe: - Hospital-based treatment and surgery, including a colic case where surgery was performed and the horse recovered. - Practical handling for stressed or claustrophobic horses, such as moving a horse to a more suitable barn placement so it could see a companion, and helping with loading to go home. - A generally helpful front-desk experience (receptionists described as polite and helpful), though there are also a couple of recent 1-star ratings without written details, so the reason for dissatisfaction isn’t clear from the text available.
T W Couzens is described in multiple reviews as a holistic veterinary practice, with an emphasis on diet changes, “natural products,” and alternative therapies alongside clinical care. Reviewers repeatedly mention cases that hadn’t improved elsewhere—such as chronic gastrointestinal issues and skin/allergy problems—then improving after plans set by Tim or Kay. Several owners also note a consultation style that includes taking time to explain what’s happening, plus follow-up support like reading materials and email guidance. Concrete specifics mentioned by owners include: - Diet-led treatment plans for skin/allergy cases (including open, irritated wounds) with ongoing monitoring. - Management of chronic colitis with weight gain and return to normal activity after treatment. - Explanation-heavy appointments, plus “reading material and email support.” - Alternative/holistic therapies recommended and reported as effective by repeat clients.
T W Couzens is described in multiple reviews as a holistic veterinary practice, with an emphasis on diet changes, “natural products,” and alternative therapies alongside clinical care. Reviewers repeatedly mention cases that hadn’t improved elsewhere—such as chronic gastrointestinal issues and skin/allergy problems—then improving after plans set by Tim or Kay. Several owners also note a consultation style that includes taking time to explain what’s happening, plus follow-up support like reading materials and email guidance. Concrete specifics mentioned by owners include: - Diet-led treatment plans for skin/allergy cases (including open, irritated wounds) with ongoing monitoring. - Management of chronic colitis with weight gain and return to normal activity after treatment. - Explanation-heavy appointments, plus “reading material and email support.” - Alternative/holistic therapies recommended and reported as effective by repeat clients.
Our Score (54/100)
Madeleine Campbell Hobgoblins Stud Equine Reproduction Centre appears focused on equine breeding and reproduction work (including the use of broodmares as surrogates, as mentioned in a review). Recent reviewers mostly leave 5‑star ratings, with the clearest specifics being that staff are described as “helpful” and “knowledgeable,” and that suitability decisions may include assessing a broodmare’s age (one reviewer noted a 16‑year‑old mare was considered too old to act as a surrogate).
Madeleine Campbell Hobgoblins Stud Equine Reproduction Centre appears focused on equine breeding and reproduction work (including the use of broodmares as surrogates, as mentioned in a review). Recent reviewers mostly leave 5‑star ratings, with the clearest specifics being that staff are described as “helpful” and “knowledgeable,” and that suitability decisions may include assessing a broodmare’s age (one reviewer noted a 16‑year‑old mare was considered too old to act as a surrogate).
EB Equine appears to be an equine-focused veterinary service (no corporate group affiliation is stated). The clinic information available highlights additional training in internal medicine and several hands-on/rehab modalities: veterinary acupuncture, veterinary chiropractic, and equine rehabilitation, plus a diploma-level focus on equine nutrition. On Google it has a 4.3-star rating from 9 reviews; the only detailed written feedback available includes complaints about unexpected extra charges when ordering a product online, while multiple other ratings are positive but don’t include written details.
EB Equine appears to be an equine-focused veterinary service (no corporate group affiliation is stated). The clinic information available highlights additional training in internal medicine and several hands-on/rehab modalities: veterinary acupuncture, veterinary chiropractic, and equine rehabilitation, plus a diploma-level focus on equine nutrition. On Google it has a 4.3-star rating from 9 reviews; the only detailed written feedback available includes complaints about unexpected extra charges when ordering a product online, while multiple other ratings are positive but don’t include written details.