Dog & Cat Vets in East Sussex

New Priory Vets Brighton Limited is an IVC Evidensia practice in Brighton set up for urgent and emergency cases, with listed emergency veterinary services including 24/7 or extended-hours cover. It also operates as a veterinary nurse training facility. Recent feedback continues to highlight rapid emergency access, inpatient care and compassionate end-of-life support, alongside some serious complaints about administration, facilities and one alleged poor outcome after dental treatment.

RSPCA Brighton & The Heart of Sussex Branch is an RSPCA charity branch focused on animal rescue and rehoming rather than a general veterinary practice. Reviews describe a structured adoption process, including pre-adoption visits, time to ask questions, and follow-up after adoption. The branch is also mentioned for practical support such as settling advice for new owners and discounted neutering vouchers, while some recent feedback suggests rehoming enquiries may now be directed online first rather than through casual walk-round visits.

Downland Veterinary Group is part of IVC Evidensia and operates as a veterinary practice and veterinary nurse training facility in Eastbourne. Recent feedback most often mentions care for cats and dogs, with some support for small pets such as rats. Reviews point to a mix of routine and more serious care, including operations and end-of-life appointments, with several owners highlighting a caring approach.

- Customers often praise the friendly, welcoming service, with several mentions of warm and helpful phone support as well as good in-store service. - A recurring theme is the range of food available, particularly for cats and for owners feeding raw diets to dogs. - Reviews also highlight the convenience of weekly delivery and staff being willing to order in items customers need.

- Kind, caring approach: several reviewers describe the team as friendly, understanding and generous with their time. - Prompt access when needed: owners mention easy appointment booking, same-day availability, and very quick handling of urgent cases. - Clear communication: one emergency case specifically praises the vet for explaining everything and providing reassurance during treatment.

Eastbourne Vets is a general veterinary practice in Eastbourne. It offers routine appointments and ongoing medication support, and emergency veterinary services are also listed, although no further detail is given. No corporate group affiliation is stated in the available information.

- Owners regularly describe the team as caring, polite, and professional, and say pets are handled in a way that helps them feel safe. - One new client with two Akitas especially praised the welcome at a first appointment, including help with a rescue dog and kind pet-friendly extras. - Long-term loyalty stands out, with one reviewer saying they have been using the practice for over 25 years across several pets.

- Kind, reassuring care is a recurring theme: Owners describe the team as warm, helpful, and gentle with animals. - Strong feedback on difficult moments: End-of-life care stands out in particular, with Etienne thanked for a calm and compassionate approach. - Short-notice help is valued: One owner highlights prompt treatment for a cut paw pad while away from home.

- Positive reviews describe welcoming staff, reassuring routine appointments, and specific praise for Ian. - Several reviewers say it can be difficult to get through by phone, with long waits or unanswered calls making appointments harder to arrange. - One detailed review highlights notably compassionate bereavement support after a cat was brought in following a road accident, including help with cremation and keepsakes.

- Recent positive reviews describe a warm, helpful team, with one owner noting their dog was still excited to see staff even while recovering from a major operation. - Clients mention being seen promptly, getting straightforward advice, and finding the visit easy to arrange, including signing up to a pet care plan. - Practical kindness stands out in some feedback, such as staff briefly looking after a dog while the owner dashed to Asda in heavy rain.