Dog & Cat Vets in Hailsham

Highcroft Veterinary Group in Hailsham is a well-regarded clinic, offering a range of services with a focus on veterinary nurse training and emergency care. It holds a commendable rating of 4.6 stars from 322 Google reviews, indicating a generally high level of satisfaction among clients. Most reviews highlight the professionalism and friendliness of the staff, like Kelly on reception, who is frequently praised for her welcoming demeanor. Clients often mention the thorough and caring approach of the veterinary team, with specific gratitude expressed for the exceptional care provided during procedures and health checks. Despite the positive overall rating, one review from Marc Hocking raises concerns about the transparency of pricing, particularly regarding the Pet Health scheme. His experience suggested unexpected costs that were not clearly communicated upfront, leading to dissatisfaction. This review contrasts sharply with the positive feedback from other clients, who appreciate the clinic's comprehensive care plans and customer service. The clinic's pet health plans are noted for being popular among clients who value preventive care and structured health maintenance for their pets. However, prospective clients might benefit from clarifying the full scope of included services to avoid surprises. Overall, Highcroft Veterinary Group is praised for its dedicated care and welcoming atmosphere, though potential clients are advised to inquire about the specifics of pricing and service coverage within health plans to ensure clarity.

Horsebridge Veterinary Practice in Hailsham is a highly regarded veterinary service provider, boasting a commendable 4.6-star rating from 202 reviews on Google. This indicates a strong level of customer satisfaction, with numerous clients expressing their appreciation for the compassionate and professional care provided by the team. The clinic also serves as a Veterinary Nurse Training facility, highlighting its commitment to education and high standards of care. Among the reviews, clients frequently praise individual staff members, such as Ian, who is noted for his patience, calm demeanor, and dedication to animal welfare. Ian's attentive and personalized care has earned him high regard, particularly for his thoughtful approach to treatment plans. Another staff member, a Spanish vet, receives commendations for their expertise and friendly nature, further illustrating the clinic's positive reputation. Positive reviews highlight the clinic's empathetic and prioritization of animal health. Clients have shared experiences of the practice going above and beyond, from handling emergencies like deep abscesses to providing specialized care for exotic pets like bearded dragons. However, not all feedback is entirely positive. One client expressed dissatisfaction with the clinic's prescription process, citing delays and additional costs. Despite this, the overwhelming majority of reviews are glowing, emphasizing the practice's focus on animal care over profit, and the supportive and knowledgeable staff, from receptionists to veterinarians. While specific pricing details aren't provided, the mention of cost-effective prescription options suggests an effort to provide affordable care. Overall, Horsebridge Veterinary Practice is highly recommended by its clients for its compassionate and expert service.

Downland Veterinary Group in Hailsham, East Sussex, is a reputable clinic known for its high-quality veterinary care, as evidenced by its impressive 4.7-star rating from 98 reviews on Google Maps. The clinic is particularly noted for being a Veterinary Nurse Training facility, indicating a commitment to both high standards of care and the education of future veterinary professionals. Customer testimonials highlight the exceptional service provided by the clinic. Reviews consistently praise the friendly and professional staff, with specific mentions of their detailed, caring approach. Clients such as KSW Cleaning Services commend the clinic for their dedication to addressing complex health issues, such as skin allergies in cats. Others, like Julia Ripley, appreciate the welcoming environment for new pet owners. The clinic's ability to provide comfort and reassurance during stressful times is another frequently mentioned strength. Viking Underworld Gaming, for example, emphasizes the clinic's professionalism and kindness in times of pet health scares. Louise Conroy's review further underscores the clinic's supportive approach, noting a helpful telephone consultation with Nurse Nicola that offered valuable advice at no cost. The team at Downland Veterinary Group, including individuals like Victor, is celebrated for their personalized care and genuine concern for each animal, making clients feel confident and supported. While specific pricing details are not mentioned, the reviews suggest that the clinic offers excellent value for the quality of care provided. Overall, Downland Veterinary Group stands out as a trusted choice for pet owners in the Hailsham area.