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83 clinicsShowing 51-60 of 83 clinics
- •Clinical care is often praised: several owners describe excellent care for older pets and reassuring treatment for urgent issues (including a vomiting puppy), with clear explanations from staff. - Communication and bedside manner are mixed: some reviewers report warm, supportive interactions, while others describe judgmental or distressing comments during difficult conversations. - Pricing transparency is a repeat concern in negatives: a few reviews allege unclear or changing costs (including VAT presentation and a disputed increase for a travel document appointment), while others say they were kept fully informed of costs.
- •Warm, friendly atmosphere: several owners describe the practice as homely, welcoming, and caring. - Thorough and patient care: reviews praise careful, compassionate treatment, including longer-term case management and clear persistence with ongoing problems. - Helpful in difficult situations: recent comments mention short-notice help, day admission for a kitten with a deep abscess, and support around a dog’s final day.
- •Compassionate end-of-life care stands out in positive reviews: clients describe being given time and space to say goodbye, with one review mentioning a candle in reception to encourage quiet and a sympathy card sent afterwards. - Friendly staff and capable vets are recurring positives: reviewers mention helpful reception staff, friendly service, and vets who seemed knowledgeable and helped their dog. - Cost communication is a recurring complaint in negative reviews: some clients say tests and medication costs were not explained clearly in advance, and a few felt the practice was too focused on payment.
- •Reviews frequently mention fast response times for urgent call-outs, including emergency wound visits and other time-sensitive cases. - Owners regularly praise the team for clear, thorough communication, from explaining examinations and treatment plans to giving practical aftercare instructions and discussing test results by phone. - Several comments highlight kind, patient handling, especially with older horses, medically fragile horses, and animals that are anxious or difficult to treat.
Beech House Veterinary Clinic in Brighton is presented as an independent practice. Its website lists routine care such as health checks, vaccinations and neutering, alongside surgery and animal health certificates, and says it sees cats, dogs, rabbits, guinea pigs, ferrets and hamsters. Recent feedback is largely positive about the friendly front desk, clear communication and the care shown by vet Pablo, though a small number of reviews raise concerns about cost and one review describes a serious complaint about treatment and follow-up.
Acorn Veterinary Surgery is a small-animal veterinary practice in Brighton, East Sussex, and is part of IVC Evidensia. Recent feedback highlights many friendly, caring interactions alongside some concerns about availability and appointment reliability.
Downland Veterinary Group in Hailsham is part of IVC Evidensia and has been operating since 1946. It is listed as a veterinary nurse training facility, and the practice promotes a Welcome Pack and Pet Health Club®. Recent feedback is strongly positive, with owners highlighting clear explanations, reassurance, and caring support for both routine visits and ongoing problems such as skin allergies.
Senlac Veterinary Centre is a long-established practice, founded in the 1930s, and part of VetPartners. It operates across two sites, including the smaller Robertsbridge branch, which owners describe as quieter and calmer for some pets. The practice appears focused on first-opinion care such as vaccinations, neutering and parasite control, with additional services including surgery, physiotherapy, laser therapy and dog grooming.
- •Positive care and communication: some reviewers describe “caring vets,” friendly staff, and clear explanations; one review says the vet tried to keep costs down and explained what was needed and what it would cost. - Waiting times and service experience: multiple complaints describe long waits with no explanation or apology, and dissatisfaction with reception interactions. - Disputes about treatment plans and perceived value: some owners question recommended treatments (including dental recommendations) and describe feeling pressured or that the practice is “in it for the money,” while others report the opposite (cost-conscious care).
Reviewers also continue to value being able to see the same vet where needed. The wider team is often described as friendly and caring, although there is some mixed feedback about phone reception communication.
